Dental Patient Coordinator

Company

Overview

✨ We're Hiring! | Dental Patient Coordinator

📍 Dental Studio in Buda, TX | Full-Time | $19–$24/hour + Monthly Bonus Opportunities

Love working with people, staying organized, and making someone's day a little brighter? We're looking for a friendly, dependable Dental Patient Coordinator who can keep things moving while making every patient feel like a priority.

Our front desk is the hub of our practice! We're a close-knit team that values genuine connections, great patient care, and enjoying the people we work with.

⏰ The Details

Schedule:

• Monday–Thursday: 7:45 AM–5:00 PM
• Friday: 8:00 AM–1:00 PM

Compensation:

• $19–$24/hour, based on experience, plus monthly performance-based bonus opportunities.

🎁 Perks & Benefits

• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Short-term and long-term disability
• Life insurance
• Employee Assistance Program (EAP)

💬 Your Day-to-Day

You'll play an important role in creating an excellent patient experience while keeping the business side of the practice running smoothly.

• Patient Check-In & Check-Out: Welcome patients, manage appointments, complete check-in and check-out procedures, and make sure every visit starts and ends on a positive note.
• Phone Calls & Scheduling: Handle incoming calls, schedule appointments, answer patient questions, and share information about office services.
• Insurance Verification: Verify insurance eligibility, benefits, deductibles, copays, coverage limitations, and treatment coverage.
• Treatment Plan Presentation: Present recommended treatment plans, explain procedures, and review associated costs so patients understand their options.
• Treatment Plan Review: Review treatment plans for accuracy and ensure patients understand their recommended care and financial responsibilities.
• Payment Collection: Collect patient payments, copays, deductibles, and outstanding balances while maintaining accurate financial records.
• Insurance Knowledge: Develop and maintain a strong understanding of insurance benefits, exclusions, coverage limitations, and patient out-of-pocket expenses.
• Patient Financing: Discuss available financing options, including CareCredit and HFD (Healthcare Finance Direct), to help patients make treatment more affordable.
• Financial Coordination: Help patients understand payment arrangements, financing options, and their financial obligations before beginning treatment.
• Patient Communication: Build lasting relationships, address financial questions or concerns, and provide exceptional customer service throughout the patient's treatment experience.
• Team Collaboration: Work alongside the clinical team to keep the daily schedule organized and create a seamless experience from beginning to end.

🔎 What Makes You a Great Fit?

• At least 6 months of dental front office experience REQUIRED
• A naturally friendly, welcoming personality
• Strong communication and customer service skills
• Comfortable discussing dental insurance, treatment costs, and financial arrangements
• Excellent organizational skills and attention to detail
• Comfortable juggling multiple priorities in a busy environment
• Dependable, professional, and always willing to lend a hand

🚀 Ready for Your Next Move?

If you're someone who loves people, thrives in a busy environment, and takes pride in making a difference in the patient experience, we want to hear from you!

Bring your experience, your personality, and your passion for great service. We can't wait to meet you!

There's a lot to love about Buda, TX, and we'd love to add one more reason! Come be part of our team and enjoy everything this fun, growing community has to offer.

Pay Range USD $19.00 - USD $24.00 /Yr.