Jobs in the United States

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Service Technician (Gastonia, North Carolina)
Drucker and Falk LLC
Charlotte, NC
The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make-ready repairs to all vacant units prior to move-in. HVAC certified…
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Transportation Systems Director
VHB
Atlanta, GA
- $180,000 to $220,000 USD / year
Serve as a principal, project manager, or technical leader on complex transportation assignments, bringing together the right VHB expertise to meet client needs.
Added 1 min ago
Retail Assistant Store Manager
Marmaxx Operating Corp
Philadelphia, PA
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 min ago
TW
Crew Member
The Wendy's Company
Ann Arbor, MI
- $14 to $15 USD / hour
As a Crew Member at Wendy’s, you’re part of the family from Day 1.
Added 2 mins ago
EverHealth - Customer Success Manager
Jobgether
Remote, United States
…Our partner is looking for an EverHealth – Customer Success Manager based in the United…
Added 2 mins ago
Store Manager in Training
Houchens Food Group, Inc.
United States
The Store Manager In Training participates in a structured training program designed to prepare the individual for a future Store Manager position. Under the direction of the Store Manager…
Added 3 mins ago
CB
Counselor
CHD Brand
Springfield, MA
- $26.27 USD / hour
We're looking for a Bachelor’s Level Clinician to work as part of a team at a Psychiatric Day Treatment Program for the purpose of supporting adults with mental health needs. The Bachelor’s…
Added 4 mins ago
SC
Maintenance Technician
Sun Communities
Dillon, CO
- $24 to $28 USD / hour
Reports all community maintenance issues and concerns that may be identified while performing daily duties to manager.
Added 4 mins ago
HG
DC Facilities Technician - (1st and 2nd Shift flexibility)
H&M Group
Robbinsville Township, NJ
- $22.12 to $24.61 USD / hour
In this role, you will work closely with DC Safety, Security & Facilities Manager, DC Manager and DC Teams, (cross-functional).
Added 4 mins ago
DH
Medical Assistant (MA) - Internal Med FQ Southeast
Denver Health
Denver, CO
- $21 to $26 USD / hour
We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.
Added 4 mins ago
DH
Room Service Attendant - Food and Nutrition Services
Denver Health
Denver, CO
- $21 to $24 USD / hour
We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.
Added 4 mins ago
DH
Medical Assistant (MA) - Ortho
Denver Health
Denver, CO
- $21 to $26 USD / hour
We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.
Added 4 mins ago
DH
Medical Assistant (MA) - Pena
Denver Health
Denver, CO
- $21 to $26 USD / hour
We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.
Added 4 mins ago
DH
Medical Assistant (MA) - Pena
Denver Health
Denver, CO
- $21 to $26 USD / hour
We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.
Added 4 mins ago
BMV Team Leader
State of Indiana
Evansville, IN
…leadership role, you will work alongside the Assistant Branch Manager and Branch Manager to train, develop, and mentor Customer Service Representatives to be the best employees they can…
Added 4 mins ago
Sourcing Lead
Thruway Fasteners
Liverpool, NY
In this role, you will collaborate closely with the Sourcing Manager and Procurement team while also managing independent initiatives and projects. Your work will directly contribute to…
Added 5 mins ago
GI
Foxboro- Team Lead/Shift Manager
Goodwill Industries of Gr. Cleveland & East Central Ohio
Canton, OH
- From $16.3 USD / hour
…lead the team. As a store team leader, you'll help the store manager and assistant manager run the store day to day. You'll oversee the collection, processing, and pricing of donated goods,…
Added 5 mins ago
General Manager
DRIFTWOOD HOSPITALITY MANAGEMENT
Richardson, TX
The General manager is responsible for all aspects of operations at the hotel, day-to-day staff management and guests. He / She should be an ambassador for the brand and hotel. Provide…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Chicago, IL
- $17.05 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Jennings, LA
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Missouri City, TX
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Austin, TX
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Dallas, TX
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Clarksville, TX
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 7 mins ago
Nurse Manager- Infusion
Amerita
CHARLOTTESVILLE, VA
Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for a Regional Nurse Manager to join our Nursing team as we grow to be one of the top home infusion providers in…

Dental Care Alliance

Director, Digital Experience & Web Strategy

UNAVAILABLE, United States

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Job details

Apply by: Nov 6, 2027
Education: Bachelor’s degree
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

The Director, Digital Experience & Web Strategy leads the strategy, transformation, and ongoing performance of Dental Care Alliance (DCA)'s portfolio of locally branded practice websites. Reporting to the VP, Patient Acquisition, this leader will drive the planned 2027 website rebuild and establish a scalable, internally managed web operation that makes it easier for prospective patients to discover practices, evaluate care options, contact offices, and request or schedule appointments. The role connects enterprise website capabilities with the needs of individual general and specialty dental practices, translating digital experience improvements into measurable patient acquisition outcomes. This is a hands-on digital platform leadership role, not simply a website project-management position. The Director must have successfully led major multi-location website builds and migrations, understand enterprise CMS architecture and local content governance, and be able to manage an experienced external development partner while building strong internal capabilities.

Responsibilities

Own the strategy and multi-year roadmap for DCA's practice website portfolio, balancing common enterprise capabilities with distinct practice brands, services, markets, and patient needs. 2. Design and continuously improve patient-facing digital journeys from local discovery through service and provider information, calls, appointment requests or booking, and follow-up touchpoints. 3. Prioritize website initiatives based on business value, patient access, practice-level opportunity, implementation effort, regulatory risk, and measurable conversion impact. 4. Lead day-to-day program planning and delivery for the 2027 multi-site website rebuild, under the VP's executive sponsorship: requirements, scope, milestones, budget tracking, partner deliverables, quality assurance, launch readiness, and issue resolution. 5. Help select and implement a commercially supported CMS and a proven development partner; define scalable content models, reusable components, shared content publishing, locally controlled content, templates, permissions, workflows, and governance. 6. Partner with IT and Operations to define secure, reliable integrations for practice information, provider profiles, location search, call tracking, forms, appointment requests or scheduling, and analytics; clarify source-of-truth ownership for each data element. 7. Own the website experience and optimization roadmap, including site navigation, speed, mobile usability, forms, call-to-action design, contact and scheduling paths, and accessibility. 8. Partner with the Manager, Conversion Rate Optimization on research, usability evaluation, experimentation, landing-page testing, and prioritized improvements based on measured patient behavior and completed conversion actions.

Partner with the Manager, Organic Growth & Search Intelligence on technical SEO, local organic visibility, structured data, indexing, content discoverability, and readiness for changing AI-assisted search behavior. 10. Build repeatable in-house website operating capabilities after launch, including release planning, change management, content production workflows, editorial review, role-based permissions, quality controls, issue triage, and vendor escalation. 11. Provide functional direction and development to the web-related managers and specialists as staffed, including the planned Manager, Web Content & CMS (Q1 2027), while confirming formal reporting lines with the VP. 12. Define and implement website-specific event tracking, conversion requirements, QA, and reporting in partnership with the VP, Patient Acquisition, who owns enterprise acquisition attribution and measurement infrastructure, and with IT/Analytics for technical implementation. 13. Connect website interactions to qualified calls, appointment requests, bookings, and completed new-patient visits when legally permissible and technically reliable; make limitations in tracking or attribution explicit. 14. Lead cross-functional working teams spanning Marketing, IT, Operations, Clinical Leadership, Legal/Compliance, Finance, and external development partners; communicate decisions, dependencies, risks, and progress clearly. 15. Work with Corporate Brand on corporate-brand standards where relevant while retaining ownership of practice website strategy; coordinate practice-brand and clinical-content approvals with the appropriate accountable teams

# COMPETENCY DESCRIPTION (ONE SENTENCE)

01 Digital Platform Leadership Sets the strategy and roadmap for a multi-site website platform that drives patient acquisition.

02 Program Delivery Leads complex builds and migrations on time and on budget with internal teams and development partners.

03 Technical Fluency Applies working knowledge of CMS architecture, SEO, analytics, and performance to make sound platform decisions.

04 Risk & Compliance Awareness Identifies and escalates privacy, HIPAA, tracking, and accessibility risks before they reach patients.

05 Cross-Functional Leadership Aligns Marketing, Technology, Operations, and Legal around shared website priorities.

Qualifications

EDUCATION & QUALIFICATIONS • Education: Bachelor's degree in Marketing, Digital Experience, Technology, Information Systems, Business, or a related field required; an equivalent combination of education and directly relevant experience may be considered. Master's degree a plus. • Experience: 8+ years of progressive experience in website strategy, digital experience, web product management, or enterprise CMS leadership, including at least 3 years leading complex cross-functional programs or teams. • Demonstrated leadership of at least one major multi-site website build, rebuild, or migration, with ongoing responsibility for websites spanning hundreds of locations or a comparably complex distributed business. • Strong working knowledge of enterprise CMS architecture, structured content models, reusable components, centralized publishing, local customization, permissions, release workflows, and vendor/developer management. • Hands-on understanding of technical SEO migration risk, website analytics and conversion instrumentation, mobile and site performance, accessibility, experimentation, and patient or consumer booking/contact experiences. • Working knowledge of healthcare privacy and compliance risks relevant to websites, including HIPAA applicability, tracking technologies, consent, patient-data protection, third-party integrations, and accessibility; demonstrated ability to partner appropriately with legal, privacy, and security specialists. • Preferred: Direct experience in multi-site healthcare, dental, veterinary, or other regulated local-service businesses with distinct location brands. • Preferred: Experience transitioning from agency-managed websites to an internal CMS/content operating model while retaining specialist development partners