IT Manager

IT Manager - Brookfield, WI

At Delta Medical Systems, technology touches just about everything we do, which means our IT Manager does too. We’re looking for someone our team can trust and rely on, whether technology is working exactly as planned or suddenly has other ideas. Someone who understands the business, listens to what people need, and takes pride in keeping Delta connected, secure, and running smoothly.

But keeping things running is only part of the job. We want someone who is always asking, “How can we make this better?” Our IT Manager will look beyond the day-to-day to find smarter solutions, strengthen our systems, improve how we work, and make sure our technology continues to grow along with the company.

If you’re a hands-on IT leader who builds trust, solves problems, and enjoys turning “there has to be a better way” into “here’s the better way,” we’d love to meet you. Come be the trusted technology resource our people count on today, while helping shape where Delta goes tomorrow.

Delta Medical Systems, a Siemens Healthineers Advanced Partner, has been delivering innovative medical imaging solutions for over 45 years. We have just over 100 employees in 13 states. We work hard and expect excellence but find plenty of time for laughter and camaraderie. This position will train in the office but could switch to partial remote after that. Learn more about working at Delta: https://www.deltamedicalsystems.com/join-our-team/

Overview

Reporting to the Vice President of Operations, the IT Manager leads day-to-day IT operations and the IT team while remaining hands-on with complex technical issues. The role owns technology strategy, infrastructure reliability, cybersecurity, regulatory compliance, and modernization across Microsoft-centric on-premises and cloud environments.

Primary Responsibilities

• Leadership and Management:
• Supervise, mentor, and support assigned IT staff, providing guidance and direction.
• Conduct performance evaluations and facilitate professional development opportunities.
• Foster a collaborative and innovative work environment.
• Support Delta Medical Systems quality policy through compliance with quality management system documentation.
• Strategic Planning:
• Develop and implement IT strategies that align with business goals.
• Identify opportunities for technology improvements and innovation.
• Plan and manage IT projects, ensuring timely and within-budget completion.
• Lead cloud migrations, architecture, and modernization initiatives aligned with business needs.
• Infrastructure Management:
• Oversee the lifecycle, capacity, reliability, and performance of the company’s IT infrastructure.
• Manage IT assets and inventory.
• Administer and optimize Microsoft 365, Active Directory/Microsoft Entra ID, Exchange, Intune, VMware, and Hyper-V environments.
• Oversee enterprise networking, including VPNs, firewalls, and related security solutions.
• Security and Compliance:
• Implement and maintain cybersecurity measures to protect company data and systems.
• Ensure compliance with relevant regulations, standards, and best practices
• Maintain security monitoring and safeguards that support HIPAA and PI/PHI requirements and other obligations applicable to regulated environments.
• Conduct regular security audits and risk assessments.
• Technical Support:
• Provide technical support and troubleshooting assistance to staff.
• Develop and enforce IT policies and procedures.
• Manage helpdesk operations and ensure prompt resolution of IT issues.
• Budget and Vendor Management:
• Develop and manage the IT budget, ensuring cost-effective solutions.
• Negotiate and manage contracts with external IT vendors and service providers.
• Monitor and evaluate vendor performance.

Organizational Relationships

• Direct contact with both internal and external Delta Medical Systems customers and suppliers
• Regular interface with Delta Medical Systems employees and departmental supervision

Qualifications

• Bachelor's degree in IT or a related field, or equivalent experience (minimum 10 years).
• Strong knowledge of IT systems, networks, and security protocols; including but not limited to VMware, Hyper-V, networking, VPNs, firewalls, and enterprise security solutions.
• Experience managing Microsoft-centric environments, including Microsoft Server, Active Directory/Microsoft Entra ID, Microsoft 365, Exchange, and enterprise endpoint management.
• Cloud expertise with Microsoft Azure and AWS, including cloud migrations, architecture, and modernization initiatives.
• Cybersecurity and compliance experience, including HIPAA and PHI standards, security monitoring, and regulated environments.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage multiple projects and priorities.
• Strong problem-solving skills and attention to detail.

Benefits

• 401(k) retirement plan with company match
• Excellent vacation policy, including paid family leave, and paid holidays
• Comprehensive and affordable insurance package including medical, dental, vision
• Company paid: short-term disability, long-term disability, and life insurance/AD&D
• Corporate based tech support
• Education assistance
• New PC and smartphone
• Onsite workout facility

Location: On-site in Brookfield, WI

Type: Full-time

Pay: $110,000 - $140,000 annually

Physical Demands

• Computer work: Prolonged sitting and extended use of a computer, keyboard, and mouse.
• Manual dexterity: Handle small components, cables, and IT equipment.
• Lifting: Occasionally lift and carry equipment up to 25 lbs. Heavier items require assistance.
• Walking and standing: Walk and stand for periods when onsite, such as inspecting equipment or attending meetings.
• Bending and reaching: Occasionally bend, stoop, kneel, or reach when working with cabling, racks, and workstations.
• Vision: Read computer screens and technical materials, and identify equipment issues.
• Hearing and speaking: Communicate effectively in person, by phone, and by video.

Delta Medical Systems is an equal opportunity employer and provides equal employment opportunities to all employees and applicants without regard to any characteristic protected by applicable law. Delta Medical Systems is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable law.