EMPLOYER: Delta Dental Insurance Company TITLE: Senior Applications Analyst Location: 1130 Sanctuary Parkway, Alpharetta, GA 30009; Must live within reasonable commuting distance from HQ and able to appear in office as required. Salary: $135,658.00/yr - $170,900.00/yr
- Responsible for defining, prioritizing, and managing the product backlog for enterprise data integration initiatives across dental insurance systems.
- The role interprets business requirements and derives technical solutions using systems analysis, data integration design, and prototyping.
- Collaborates with stakeholders in claims, eligibility, provider, underwriting, and finance domains to translate business needs into technical user stories, data mapping specifications, and acceptance criteria.
- Partners with ETL developers and data engineers design and deliver scalable integrations across core platforms, including claims adjudication systems, provider networks, CRM, ERP, and analytical data stores.
- Oversee end-to-end testing, ensures compliance with HIPAA/PHI requirements, evaluates system impacts, and identifies opportunities to modernize data pipelines, optimize ETL performance, and migrate legacy integrations toward cloud-native architectures.
- Must live within reasonable commuting distance from HQ and able to appear in office as required.
- Master’s degree or foreign degree equivalent in Computer Science, or related field and three (3) years of experience in Business Analyst or related role in the job offered.
- Expertise in leveraging Structured Query Language (SQL) across enterprise-grade relational database management systems - including Oracle 11g, Microsoft SQL Server, MySQL, and MS Access to perform data profiling, reconciliation, referential integrity checks, and source-to-target validation in support of ETL workflows, batch processing jobs, and enterprise data exchanges.
- Using Agile Product Management and work-tracking tools Jira (for backlog management, sprint planning, and user story creation), Confluence (for requirements documentation), SharePoint (for controlled document repositories), and IT Service Connect (for issue intake and release workflows) to define user stories, document acceptance criteria, manage sprint execution, and support product roadmap delivery.
- Proven capability in producing comprehensive data integration and systems interface documentation, including detailed source-to-target specifications, transformation and normalization logic, business rule frameworks, workflow orchestration models, and system interaction diagrams, using Microsoft Visio, UML-based modeling suites, and draw.io to enable middleware development and downstream data consumption.
- Applying end-to-end testing techniques including writing SQL-based test scripts, creating and executing test cases, performing defect tracking, and reconciling source-to-target data - to validate integration deliverables using Jira, SQL, and Confluence for documentation and tracking.
- Using enterprise business intelligence and analytics platforms including Power BI and Mableau to analyze claims, provider, and member data, evaluate data integration performance, identify anomalies, and generate insights that support business and product decision-making.
- Applying Agile (Scrum) and Waterfall (SDLC) delivery frameworks to conduct backlog refinement, sprint retrospectives, release planning, requirements elicitation sessions, and cross-functional coordination with developers, QA engineers, data architects, and compliance teams throughout the integration lifecycle.
- Executing system integration testing (SIT) and user acceptance testing (UAT) processes using SQL for data verification, Jira for defect lifecycle management, and Confluence for acceptance criteria and test evidence to ensure integrated data solutions meet defined business and regulatory requirements.
- Using the Facets healthcare administration platform to analyze and support claims processing, member enrollment, eligibility, billing, and provider network data by querying Facets-backed databases, implementing data synchronization with external systems, managing member add/update and demographic workflows, configuring Facets Workflow (FWF) components for accumulator synchronization across claims, benefits, and eligibility modules, and ensuring compliance with HIPAA and enterprise data security standards.
- Utilizing application analysis and data integration tools including Microsoft SQL Server Management Studio (SSMS), Oracle SQL Developer, data mapping documentation tools, and workflow modeling frameworks to review integration logic, interpret data lineage, validate requirements, and support delivery of scalable enterprise data solutions.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 21. $135,658.00-$170,900.00
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At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.
We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.
Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us!
Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.
The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.
Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
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