Jobs in the United States

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Added just now
Retail Merchandising & Inventory Supervisor
Staples
Mt. Pleasant, SC
Full-time hours, generous paid time off, career development program and weekly pay
Added just now
HR
ProSales Associate (Early Career Sales Program)
Herc Rentals
Piedmont, SC
- $26.5 USD / hour
…exclusive Black and Gold Academy, an immersive sales training and development program that prepares individuals for possible placement into a Territory Sales Representative role upon…
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Network Engineer - Principal
Amentum
Warrenton, VA
Must have active Top-Secret clearance with SCI or the ability to acquire Top Secret/SCI
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B
Retail Stocking Team Supervisor - Full-Time
Burlington
SUMMERVILLE, SC
- $16 to $18 USD / hour
- Full-time
As a Retail Stocking Team Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of…
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B
Retail Front End Supervisor - Full-Time
Burlington
SUMMERVILLE, SC
- $16 to $18 USD / hour
- Full-time
As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations,…
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Automotive Retail Assistant Manager
Belle Tire
Big Rapids, MI
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in…
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General Manager
Chipotle Mexican Grill
Anderson, SC
…committed to Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
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Therapeutic Area Specialist (Mid Atlantic)
Therakos
Remote, United States
Execute peer‑to‑peer education strategies (speaker programs, small group discussions, case‑based forums) in collaboration with Speaker Program operations.
Added just now
Therapeutic Area Specialist (Ohio Valley)
Therakos
Remote, United States
Execute peer‑to‑peer education strategies (speaker programs, small group discussions, case‑based forums) in collaboration with Speaker Program operations.
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Program Delivery Lead
CenterWell
Spartanburg, SC · North Charleston, SC · Charleston, SC · Anderson, SC · Greenville, SC
Must reside in a CenterWell/Conviva PCO market location
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Senior Electrical Engineering Leader - Power Infrastructure
GE Vernova
Greenville, SC
…unique industrial power systems in North America, supporting the development, validation, and testing of advanced power generation…
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Advanced Practice Nurse (Nurse Practitioner) - Women's Health
Veterans Affairs, Veterans Health Administration
Columbia, SC
Selective Service Registration is required for males born after 12/31/1959
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Associate Director – Oncology Patient Access Strategy and Marketing
E.R. Squibb & Sons,L.L.C.
Giralda, NJ · Princeton, NJ
As a key contributor, the Associate Director will lead the end-to-end development, launch, and optimization of patient support program materials and communications for healthcare providers,…
Added 1 min ago
Clinical Dietitian
Compass Group, North America
Columbia, SC
Wellness & Support – Employee Assistance Program, FSAs, and health programs
Added 1 min ago
Global Supply Chain Manager, ODM Network Switches Infrastructure Supply Chain
Meta
Columbia, SC
Meta is seeking a professional experienced in driving strategic operations for large-scale supply chain organizations to execute on projects critical to Meta's Infrastructure Supply Chain &…
Added 1 min ago
SNR. DIRECTOR DINING SERVICES - Georgia
Compass Group, North America
Columbia, SC
The Sr. Director of Dining Services is responsible for overseeing the day to day Foodservice operations. You will manage and lead a team of employees, and also be responsible for managing…
Added 1 min ago
SYSTEMS CLINICAL NUTRITION MANAGER II
Compass Group, North America
Columbia, SC
…Dietitian and clinical leader to oversee clinical nutrition operations across multiple healthcare facilities. The ideal candidate will bring strong leadership skills, clinical expertise,…
Added 1 min ago
Design Project Lead, Data Center Design and Construction
Meta
Columbia, SC
…our compute infrastructure.As an integral part of the Design Development and Delivery Team, this role will operate as the Design Project Lead overseeing the design and construction…
Added 1 min ago
HR
ProSales Associate (Early Career Sales Program)
Herc Rentals
Columbia, SC
- $26.44 USD / hour
…exclusive Black and Gold Academy, an immersive sales training and development program that prepares individuals for possible placement into a Territory Sales Representative role upon…
Added 1 min ago
GI
Deli Assistant Manager
Gpm Investments LLC
Longs, SC
- $14 to $16 USD / hour
…as theprimary operator of the deli, owning execution, team leadership, and performance of ourfas craves proprietary food program - a critical driver of our company’s growth and customer…
Added 1 min ago
Laboratory Supervisor – Microbiology (Personal Care)
PLZ Corp.
Riverside, CA
PLZ is committed to product stewardship and innovation, strong ethical standards, sustainable operations and most importantly, the development of our people. Whether at our manufacturing…
Added 1 min ago
Superintendent - Mill Operations / Tailings
Freeport McMoRan
Bayard, NM
Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation
Added 1 min ago
Clinical Program Director
Healogics Wound Care & Hyperbaric Services LLC
Omaha, NE
The Clinical Program Director is responsible for the management and the strategic growth of the Wound Care Program and other wound care continuum programs for the assigned area of…
Added 1 min ago
Business Solutions Training Specialist
Frederick Community College
MD
…assigned clients, ensuring an outstanding customer experience from program launch through completion. The role manages training logistics, instructor coordination, client communications,…
Added 1 min ago
Dietary Manager
Healthcare Services Group, Inc.
Strasburg, VA
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…

Deloitte

Service Desk Delivery Manager

Boise, ID, United States

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Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Service Desk Delivery Manager, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Talent Model (PTM) is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.

Work you'll do/Responsibilities

As a Manager at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.

Own daily delivery performance across the Service Desk and Field Services (walk-up support, smart locker and kiosk operations, deskside support, hardware lifecycle activities).
Run the onsite operating rhythm: daily huddles, weekly operations reviews, and monthly service reviews with Micron stakeholders.
Manage shift coverage and escalations, including extended and 24x7 coverage models where Micron requires them.
Lead major incident coordination onsite and make sure root cause analysis and corrective actions are completed and tracked.
Managed Services Project for Operations and Engineering across Infrastructure, Application, Data, Testing
Engage directly with business stakeholders and technology leadership to align delivery priorities and effort estimates

The Team

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Hybrid Cloud Infrastructure offering delivers specialized engineering capabilities to design, implement, manage, and operate hybrid cloud environments. We modernize networks and AI infrastructure from the core to the edge and develop new infrastructure and device services to help clients stay ahead with the latest technology advancements.

Qualifications

Required

8+ years in IT service delivery, with at least 5 years leading Service Desk and/or Field Services operations at enterprise scale.
Demonstrated experience managing a managed-services engagement against contractual SLAs and KPIs.
Strong working knowledge of ServiceNow ITSM (incident, request, knowledge, and reporting).
Experience leading transitions from an incumbent provider.
Proven people leadership of large, shift-based teams, including shift design and coverage planning.
Excellent executive communication, with experience running service reviews and escalations with client leadership.
Ability to work onsite in Boise, ID, with travel to San Jose, CA
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent Written and Communication Skills
Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,000-$165,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Jobs in the United States