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Added 6 mins ago
Branch Director - Home Health
BrightSpring Health Services
ANMOORE, WV
Access ongoing professional development and leadership training opportunities to support your career advancem ent
Added 7 mins ago
Branch Director - Home Health
BrightSpring Health Services
MORGANTOWN, WV
Access ongoing professional development and leadership training opportunities to support your career advancem ent
Added 7 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Charleston, WV
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 7 mins ago
Senior ALC Developer
Maximus
Charleston, WV
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are central to our culture. We invest in our…
Added 7 mins ago
M
Senior ALC Developer PART TIME
Maximus
Charleston, WV
- Part-time
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are central to our culture. We invest in our…
Added 7 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Charleston, WV
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added 7 mins ago
Senior ALC Developer
Maximus
Charleston, WV
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are central to our culture. We invest in our…
Added 7 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Charleston, WV
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added 12 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Omaha, NE
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 12 mins ago
Senior Manager, Client Excellence, Global Consulting Services
Deloitte
Omaha, NE
Lead execution of the GLCP onboarding program in partnership with Industry Leaders, including welcome calls, onboarding materials, briefing packs, and targeted development sessions.
Added 12 mins ago
Senior ALC Developer
Maximus
Lincoln, NE
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are central to our culture. We invest in our…
Added 12 mins ago
M
Senior ALC Developer PART TIME
Maximus
Lincoln, NE
- Part-time
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are central to our culture. We invest in our…
Added 12 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Lincoln, NE
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added 12 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Lincoln, NE
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added 12 mins ago
Senior ALC Developer
Maximus
Lincoln, NE
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are central to our culture. We invest in our…
Added 46 mins ago
IS
Program Manager IV
INSPYR Solutions
Menlo Park, CA
- $46 to $66 USD / hour
We are looking for a Project Manager IV to lead high-visibility field activations, product demonstrations, and partner engagements from planning through execution. This role requires a…
Added 46 mins ago
IS
Scrum Master
INSPYR Solutions
Charlotte, NC
- $47.69 to $54.51 USD / hour
· Prior experience as a Scrum Master, Project or Program Manager
Added 48 mins ago
Operations Manager
City of New York
New York City, NY
- Monitor and ensure the Associate Youth Development Specialist coordinate all the activities and services to youth on a work tour including education, recreation, medical, and social…
Added 48 mins ago
Citywide Facility Planner
City of New York
New York City, NY
1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S.…
Added 56 mins ago
Plasma Center Registered Nurse (RN)
USA - 3387 BioLife Plasma Services, LP
Tukwila, WA
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that…
Added 58 mins ago
R
Infusion Pharmacist
ResCare
Hudson, MA
- $55 to $70 USD / hour
…area. We will help you achieve your goals through continuous professional development and regular career progression…
Added 1 hour ago
MCU Offshore Project Manager
GE Vernova
Unspecified, MA
…exchanges on offshore wind turbines. As the Offshore MCU Project Manager, you'll take on a strategic leadership role overseeing the full lifecycle of heavy corrective maintenance projects -…
Added 1 hour ago
LPN - Outpatient, Merrimack Valley Internal Medicine, Chelmsford MA
Tufts Medicine
North Chelmsford, MA
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following…
Added 1 hour ago
Energy Technician 2
Community Action of Pioneer Valley
Greenfield, MA
…Client. Inform Client about other Agency-sponsored conservation programs: Electrical Efficiency Audits, Heat Repair and Replacement, and Fuel Assistance; all other CAPV programs. Maintain…
Added 1 hour ago
M
Hotel Manager
Marriott
MEDFORD, MA
- $85,000 to $90,000 USD / year
…Match (Traditional & Roth), Paid Time Off, Employee Assistance Program, Hotel Discount Travel Program for Associates & Family, Exclusive Travel, Retail & Entertainment Discounts, Training &…

Deloitte

Senior Manager, Client Excellence, Global Consulting Services

Omaha, NE, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

Own the strategy and execution of GLCP support programming across four dimensions: Account Leadership, GLCP Development, Account Growth initiatives, and Performance Management.
Set direction for and lead the day-to-day operations of the Client Excellence team, serving as the primary point of accountability for team output.
Lead execution of the GLCP onboarding program in partnership with Industry Leaders, including welcome calls, onboarding materials, briefing packs, and targeted development sessions.
Own and execute the GLCP succession planning process in collaboration with GCS Industry Leaders, GLCSPs, and Member Firms to ensure leadership continuity across strategic accounts.
Design, refresh, and deliver GLCP development offerings so content, formats, and delivery approaches remain relevant to current needs.
Analyze and synthesize Market, Client, and Account data to develop actionable insights that inform leadership decisions and advance GTM priorities.
Own the GLCP performance management lifecycle, including expectations, goal setting, mid-year reviews, year-end reviews, and consensus processes.
Lead and continuously improve program and PMO processes, reporting cadences, communications, and integrated ways of working across the four dimensions.
Partner with GCS Industry Leaders, GCS Member Firm Growth Leaders across SR&T and T&T, broader GCS Growth leadership, GLCPs, and account teams to align priorities and execution.
Lead and develop both onshore and offshore resources, fostering collaboration across geographies and time zones while providing coaching, mentoring, and career development support.
Operate with substantial autonomy in setting priorities, directing execution, allocating team capacity, and resolving complex stakeholder issues with limited senior oversight.

The team

Deloitte's Global Consulting Services professionals support our global businesses to drive impact and create enduring value for clients in Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T). We deliver purpose-driven services and solutions and provide a consistent, best-in-class "One Deloitte" experience around the world.

Qualifications

Typically 12+ years of relevant experience in client program management, communications, or PMO/reporting functions, ideally within a large, global, matrixed professional-services organization.
Bachelor's degree in Business Administration, Communications, or a related field; advanced degree is a plus.
Demonstrated team leadership, people management, coaching, and development experience.
Superior written and oral communication skills, including the ability to prepare senior stakeholder-ready materials and tailor messaging to the audience.
Advanced stakeholder-management skills and the credibility to work across GCS pillars, senior leaders, GLCPs, and account teams.
Strong project and program management, PMO, reporting, and time-management capabilities, with the ability to manage multiple assignments independently under pressure.
Proven ability to operate with autonomy, exercise judgment under uncertainty, and resolve ambiguous, high-stakes, deadline-driven issues with limited oversight.
Working knowledge of GLCP support programming across Account Leadership, GLCP Development, Account Growth initiatives, and Performance Management.
Experience designing, developing, and implementing new processes or solutions; experience integrating previously distributed work into a coherent operating model is a plus.
Mastery of Microsoft Office, including Excel, PowerPoint, and Word.
Comfort working in a global, matrixed, fast-paced environment with diverse stakeholder expectations.

Limited immigration sponsorship may be available.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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More about this job

Skills

Leadership
Performance management
Reporting
Coaching
Program management
Team leadership
Communication skills
Stakeholder management
Time management
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Word

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