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Added 7 mins ago
Supply Chain Manager
API Heat Transfer
Racine, WI
At API we take our culture transformation seriously! To help find the best fit for our positions and organization, we ask that you complete our 10-minute Culture Index Survey. Please follow…
Added 7 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Milwaukee, WI
- $132,500 to $338,300 USD / year
As a higher education transformation lead, you combine higher education functional expertise with the ability to lead complex, technology-enabled institutional transformation, from strategy…
Added 36 mins ago
MT
Program Manager II, Source to Pay - Value Optimization
Micron Technology, Inc.
Boise, ID · San Jose, CA
- $113,000 to $254,000 USD / year
The Program Manager II, Source to Pay - Value Optimization owns the business value layer of the S2P Reimagined program and serves as the business owner and single point of contact for…
Added 1 hour ago
UB
Elite Stylist
Ulta Beauty, Inc.
South Plainfield, NJ
- $15.92 to $21.4 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest…
Added 1 hour ago
UB
Stylist
Ulta Beauty, Inc.
South Plainfield, NJ
- $15.92 to $19 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity),…
Added 1 hour ago
UB
Master Stylist
Ulta Beauty, Inc.
Columbus, OH
- $11 to $17.8 USD / hour
…emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people…
Added 1 hour ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROANOKE, VA
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 1 hour ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BRENTWOOD, TN
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 1 hour ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
TOLEDO, OH
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 1 hour ago
Senior Product Manager - Tech, Fulfilment by Amazon, Selling Partner Services
Amazon
Bellevue, WA
We are looking for a Senior PMT to drive the vision for FBA Identity - a foundational transformation of how Amazon identifies, tracks, and fulfills physical products. You will own the…
Added 2 hours ago
T
People Services Associate
TEKsystems
Santa Monica, CA
- $28 to $34.47 USD / hour
Act as the first point of contact for HR and recruitment inquiries, providing excellent customer service and accurate policy/process guidance.
Added 2 hours ago
T
Data Program Manager
TEKsystems
Cupertino, CA
- $65 to $75 USD / hour
We are looking for an experienced Data Program Manager to lead a strategic initiatives across eCommerce, Issuer Products and Engineering Analytics. As a Data Program Manager, you will…
Added 2 hours ago
Product Manager
HCA Healthcare
Nashville, TN
…integrity. We care like family! Jump-start your career as a Product Manager today with HCA…
Added 3 hours ago
NL
Assistant Nurse Manager - Operating Room, Evenings
NYU Langone Medical Center
Mineola, NY
- $151,049.99 to $158,601.45 USD / year
…goals of the institution, departments of nursing, unit, or program. Assists the nurse manager to develop and sustain an environment of excellence in patient/family service, growth and…
Added 4 hours ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHATHAM, NY
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 4 hours ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BEDFORD, NH
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 4 hours ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
KEARNEY, NE
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 4 hours ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
NILES, IL
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 4 hours ago
Technical Accountant
Blue Cross Blue Shield of Kansas
Topeka, KS
Added 4 hours ago
BC
Housing Coordinator (Bilingual)
Brilliant Corners
Remote, United States
- $24.04 to $29.14 USD / hour
…County - this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential…
Added 4 hours ago
BC
Housing Coordinator
Brilliant Corners
Remote, United States
- $24.04 to $29.14 USD / hour
…County - this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential…
Added 4 hours ago
BC
Program Manager
Brilliant Corners
Remote, United States
- $83,000 to $93,000 USD / year
The Program Manager oversees the day-to-day operations of Brilliant Corners’ housing programs and Community Supports in San Mateo County, with support and guidance from the Associate…
Added 4 hours ago
BC
PSH PBV Case Manager
Brilliant Corners
Gardena, CA
- $52,998 USD / year
The Permanent Supportive Housing (PSH)-Project Based program is supported by Los Angeles County Homeless Services & Housing (HSH) and serves individuals experiencing homelessness who have a…
Added 4 hours ago
BC
Temporary Program Associate
Brilliant Corners
Remote, United States
- $54,995 USD / year
The Program Associate provides critical support to the Housing Services team through administrative back-office functions, keeping up-to-date records, preparing check requests, updating…
Added 4 hours ago
BC
PBV PSH Case Manager
Brilliant Corners
Historic Filipinotown, CA
- $52,998 USD / year
The Permanent Supportive Housing (PSH)-Project Based program is supported by Los Angeles County Homeless Services & Housing (HSH) and serves individuals experiencing homelessness who have a…

Deloitte

Senior Manager, Client Excellence, Global Consulting Services

Tampa, FL, United States
Jacksonville, FL, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

Own the strategy and execution of GLCP support programming across four dimensions: Account Leadership, GLCP Development, Account Growth initiatives, and Performance Management.
Set direction for and lead the day-to-day operations of the Client Excellence team, serving as the primary point of accountability for team output.
Lead execution of the GLCP onboarding program in partnership with Industry Leaders, including welcome calls, onboarding materials, briefing packs, and targeted development sessions.
Own and execute the GLCP succession planning process in collaboration with GCS Industry Leaders, GLCSPs, and Member Firms to ensure leadership continuity across strategic accounts.
Design, refresh, and deliver GLCP development offerings so content, formats, and delivery approaches remain relevant to current needs.
Analyze and synthesize Market, Client, and Account data to develop actionable insights that inform leadership decisions and advance GTM priorities.
Own the GLCP performance management lifecycle, including expectations, goal setting, mid-year reviews, year-end reviews, and consensus processes.
Lead and continuously improve program and PMO processes, reporting cadences, communications, and integrated ways of working across the four dimensions.
Partner with GCS Industry Leaders, GCS Member Firm Growth Leaders across SR&T and T&T, broader GCS Growth leadership, GLCPs, and account teams to align priorities and execution.
Lead and develop both onshore and offshore resources, fostering collaboration across geographies and time zones while providing coaching, mentoring, and career development support.
Operate with substantial autonomy in setting priorities, directing execution, allocating team capacity, and resolving complex stakeholder issues with limited senior oversight.

The team

Deloitte's Global Consulting Services professionals support our global businesses to drive impact and create enduring value for clients in Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T). We deliver purpose-driven services and solutions and provide a consistent, best-in-class "One Deloitte" experience around the world.

Qualifications

Typically 12+ years of relevant experience in client program management, communications, or PMO/reporting functions, ideally within a large, global, matrixed professional-services organization.
Bachelor's degree in Business Administration, Communications, or a related field; advanced degree is a plus.
Demonstrated team leadership, people management, coaching, and development experience.
Superior written and oral communication skills, including the ability to prepare senior stakeholder-ready materials and tailor messaging to the audience.
Advanced stakeholder-management skills and the credibility to work across GCS pillars, senior leaders, GLCPs, and account teams.
Strong project and program management, PMO, reporting, and time-management capabilities, with the ability to manage multiple assignments independently under pressure.
Proven ability to operate with autonomy, exercise judgment under uncertainty, and resolve ambiguous, high-stakes, deadline-driven issues with limited oversight.
Working knowledge of GLCP support programming across Account Leadership, GLCP Development, Account Growth initiatives, and Performance Management.
Experience designing, developing, and implementing new processes or solutions; experience integrating previously distributed work into a coherent operating model is a plus.
Mastery of Microsoft Office, including Excel, PowerPoint, and Word.
Comfort working in a global, matrixed, fast-paced environment with diverse stakeholder expectations.

Limited immigration sponsorship may be available.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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More about this job

Skills

Leadership
Performance management
Reporting
Coaching
Program management
Team leadership
Communication skills
Stakeholder management
Time management
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Word

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