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Added 1 hour ago
Vice President, Senior Backend Engineer (Java) - Aladdin Engineering
BlackRock
New York, NY
Senior Engineer – Back e nd (Java) – V ice President
Added 1 hour ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $24.05 to $63 USD / hour
Added 1 hour ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Software Engineer, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $24.05 to $63 USD / hour
Explore and experiment with emerging AI-powered developer tools, automation capabilities, and machine learning concepts while learning how to build software responsibly, securely, and at…
Added 1 hour ago
AE
Campus Graduate Masters Full-Time Engineer - 2027 AI Engineer I, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $78,000 to $124,750 USD / year
- Full-time
…hackathons, or extracurricular activities using Python, R, Java, JavaScript, or similar…
Added 1 hour ago
AE
Campus Graduate Masters Full-Time Engineer - 2027 Software Engineer II, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $89,250 to $150,250 USD / year
- Full-time
Explore responsible use of AI-powered developer tools, machine learning concepts, and intelligent automation relevant to your team’s work.
Added 1 hour ago
AE
Campus Undergraduate Full-Time Engineer - 2027 Software Engineer I, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $78,000 to $124,750 USD / year
- Full-time
Explore responsible use of AI-powered developer tools, machine learning concepts, and intelligent automation relevant to your team’s work.
Added 1 hour ago
AE
Campus Undergraduate Full-Time Engineer - 2027 AI Engineer I, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $78,000 to $124,750 USD / year
- Full-time
…hackathons, or extracurricular activities using Python, R, Java, JavaScript, or similar…
Added 1 hour ago
AE
Sr Software Engineer II
American Express
New York, NY
- $123,000 to $215,250 USD / year
Strong software and data engineering skills , with proficiency in technologies such as Java, Python, SQL, and Apex , and experi
Added 1 hour ago
Staff Data Engineer Slack
Salesforce.com
NEW YORK, NY
…service level agreements (SLAs). Increasingly, AI agents and developer tools consume these metrics alongside people, so you build the trusted, machine-readable foundation that maps business…
Added 1 hour ago
Senior Software Engineer Technical Remediation & Enablement
Citigroup
New York, NY
…breaking API changes, and version incompatibilities across Java, Python, Go, .NET, or JavaScript/TypeScript…
Added 1 hour ago
Software Engineers
MarketAxess Corporation
NEW YORK, NY
Added 1 hour ago
QH
ODA Integration Developer (Java Developer)
Quality Healthcare Staffing
NEW YORK, NY
- $85 USD / hour
Job Title: ODA Integration Developer (Java Developer)Assignment No: 7-858-0832ADepartment: Office of Data Analytics (ODA) Office of Technology and Innovation (OTI)Labor Category: PRG3Work…
Added 1 hour ago
Lead Software Engineer/ Java Kafka
Capgemini
SALA AL JADIDA, MA
En tant que Software Engineer Lead Java / Angular / Kafka, vous interviendrez sur la conception et le développement de solutions performantes et évolutives au sein d’équipes Agile.
Added 2 hours ago
Jr. Software Test Engineer
deciBel Research, Inc.
Colorado Springs, CO
Added 2 hours ago
2027 Space Systems and Orbit Determination Operations Engineer
The Aerospace Corpor
Colorado Springs, CO
…capabilitiesin at least one of the following programming languages; Java, C++, Python MATLAB, C, or FORTRAN - Applicable skills in designing and building filtering algorithms for Orbit…
Added 2 hours ago
2027 Space Systems and Orbit Determination Operations Engineer
The Aerospace Corpor
Colorado Springs, CO
…capabilitiesin at least one of the following programming languages; Java, C++, Python MATLAB, C, or FORTRAN - Applicable skills in designing and building filtering algorithms for Orbit…
Added 2 hours ago
Space Domain Awareness and Mission Analyst
The Aerospace Corpor
Colorado Springs, CO
…Proficiencyin at least one programming language:Python, MATLAB, C++, Java, C, or FORTRAN - Experience developing computer tools, simulations, or interpreting technical analysis outputs -…
Added 2 hours ago
XE
Security Engineer - Application Security
Xcel Energy
Denver, CO
- $97,600 to $138,600 USD / year
· Drive secure delivery practices, pipeline controls, and developer-facing security feedback that reduce risk before production.
Added 3 hours ago
Sentinel - Principal Systems Safety Engineer - 17339
Northrop Grumman
Huntsville, AL
At least 1 year experience with C/C++, Java, object oriented design or similar software development experience
Added 3 hours ago
Sentinel - Systems / Principal Systems Safety Engineer
Northrop Grumman
Huntsville, AL
Experience with C / C++ , Java , object-oriented design, or similar experience
Added 3 hours ago
Software Engineer III - Guidewire (ClaimCenter)
AF Group
Kalamazoo, MI
…ability to code in JavaScript (including user interfaces), Java, .Net, and other web-related technologies as well as or other object-oriented development languages. Responsible for the…
Added 3 hours ago
Software Engineer III - Guidewire (ClaimCenter)
AF Group
Lansing, MI
…ability to code in JavaScript (including user interfaces), Java, .Net, and other web-related technologies as well as or other object-oriented development languages. Responsible for the…
Added 7 hours ago
Software Engineer (Hybrid)
Cisco
San Jose, CA
…large-scale enterprise environments, including proficiency in Java/J2EE, Spring, TypeScript, Python, Snowflake, and Oracle…
Added 7 hours ago
SO
Application Developer II
State of North Dakota
Statewide, ND
- $74,400 to $80,844 USD / year
North Dakota Information Technology (NDIT) is seeking a Java Developer to join our dynamic and innovative team. This role provides support in the creation and development of applications.…
Added 8 hours ago
Engineer III- Technology
Edward Jones
Tempe, AZ
Design, develop, test, and implement scalable Java-based applications and services

Closed listing

Deloitte

Production Support Lead - Products & Platforms

New York, NY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Team

Are you looking for a unique opportunity with both start-up spirit AND enterprise strength? Deloitte's Converge for FSI business offers both! We are looking for a talented individual with an innovative mindset to join the Converge for FSI team in our mission to develop differentiated financial services products that achieve product-market fit. This role is focused on ClaimBeacon, a managed composable insurance platform that helps personal and commercial lines insurance carriers launch new digital product propositions and services and transform the digital customer and Claim Adjustors experience. This is a great opportunity to be on the frontlines of Deloitte's innovation and product strategy while staying close to industry/sector priorities.

Position Summary

ClaimBeacon is Deloitte's AI-powered claims solution - a managed, agentic AI platform integrated with Guidewire that helps insurance carriers modernize the claims experience. As Production Support Lead, you'll own L3 production support for ClaimBeacon, picking up the issues our L1/L2 team can't resolve through initial triage and log review, and seeing them through to a fix. It's a hands-on technical role spanning application bug fixes, data pipeline issues, AI agent troubleshooting, and small enhancements, with a strong emphasis on keeping the platform reliable, secure, and compliant as adoption grows.

Recruiting for this role ends on 10/31/2026.

Work you'll do

Act as the L3 escalation point for tickets triaged, logged, and initially investigated by our L1/L2 support team
Reproduce, debug, and resolve production bugs across the ClaimBeacon application, using logs and monitoring tools to find root cause
Troubleshoot and fix data pipeline failures and integration issues between ClaimBeacon and Guidewire
Monitor, troubleshoot, and resolve issues within the agentic AI platform, including agent orchestration failures, tool/integration errors, and unexpected agent behavior
Support data and AI governance and compliance requirements, ensuring fixes, data handling, and agent outputs stay aligned with internal controls and regulatory expectations
Design and ship small enhancements to production code in response to client and internal feedback
Decide when an issue needs to be escalated to the core engineering team versus resolved directly, to protect the roadmap for new lines of business
Document root causes, fixes, and workarounds so recurring issues get resolved faster over time

The successful candidate would possess these skills:

Full-stack development experience in Java and Python, comfortable reading and modifying code across the stack
Working knowledge of DevOps practices - CI/CD pipelines, monitoring, and cloud environments (AWS)
Exposure to agentic AI or LLM-based tooling, or strong interest in ramping up quickly on new AI systems
Familiarity with Flutter, or the ability to pick up a new front-end framework quickly
Comfortable troubleshooting data pipelines and writing SQL for root cause analysis
Experience with Insurance platform like Guidewire, Majesco, Origami or similar policy/claims administration platforms is a plus
Understanding of data and AI governance concepts (e.g., model risk, auditability, responsible AI, data privacy) in a regulated industry setting
Strong sense of ownership - you see issues through to resolution rather than passing them along
Able to work independently and make sound judgment calls under the pressure of a live production issue
Clear communicator who can translate technical detail for both engineers and client-facing teams
Comfortable moving across the stack - frontend, backend, data, and infrastructure - as the day requires

Qualifications

Required:

Bachelor's Degree in Software Engineering or equivalent field.
5+ years of professional software engineering or production support experience
Proven experience in last 3 years owning production issues end-to-end - from initial log review and triage through root cause analysis to a shipped fix
Ability to travel 10-20%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience supporting SaaS or platform products through periods of active growth and scale
Familiarity with agentic AI frameworks (e.g., LangGraph) or modern LLM-based tooling
Insurance industry experience, particularly with claims or policy administration systems

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400-$207,800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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