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Added 4 mins ago
GV
Senior Manager - Engineering Capability & Transformation Leader (m/f)
GE Vernova
Charleroi, PA
- $162,900 to $244,000 CAD / year
This is a program architect role for someone who can hold strategy and execution simultaneously to leverage the existing talent ecosystem to build engineering-specific solutions and drive…
Added 4 mins ago
Sr. Trial Manager, Early Development, Oncology
J&J Family of Companies
Spring House, PA
Collaborates with the Functional Manager (FM) for performing study feasibility and site assessments, providing recommendation of suitable sites for selection to participate in the trial…
Added 5 mins ago
EC
Offer Manager - Brightlayer Energy
Eaton Corporation
Moon Township, PA
- $146,000 to $215,000 USD / year
Eaton is seeking an experienced Offer Manager for Brightlayer Energy to lead the product strategy, roadmap, global commercialization, and lifecycle management of Eaton's energy management…
Added 5 mins ago
NOVA Program Manager
Hartford Steam Boiler Inspection and Insurance Company
Wayne, PA
The AI & Technology Strategy & Enablement Manager leads the development and execution of the Service Operations technology, AI, automation, and innovation agenda. NOVA (New Operations Value…
Added 5 mins ago
Controller
Concurrent Technologies Corporation
Johnstown, PA
Collaborate with senior leadership to shape organizational strategy and ensure alignment with client and stakeholder needs.
Added 5 mins ago
GL
Oncology Account Manager (Hematology) Seattle, WA
GlaxoSmithKline LLC
Washington, PA
- $161,250 to $268,750 USD / year
…health of billions of patients globally. Our Ahead Together strategy is centered on early intervention to prevent and alter the course of disease, thereby protecting people and supporting…
Added 5 mins ago
Director Product Management - HW Platforms
MSI - (Marvell Semiconductor Inc.) US
Santa Clara, CA
This is an in-person role based in the United States. As a Product Manager on the Platform team, you will own the product strategy, roadmap, and business execution for one or more platform…
Added 5 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Erie, PA · Imperial, PA · Trevose, PA
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 6 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Harrisburg, PA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 6 mins ago
Project Manager 4 (Project Manager/SRE)
GovCIO
Harrisburg, PA
Developed a data lake strategy and analytics tools that enabled business partners to access trend insights, improve change management, and support user adoption.
Added 6 mins ago
C
Test Analyst - QNXT
Cognizant
Harrisburg, PA
- $70,000 to $92,000 USD / year
Manager testing across QNXT Provider and Claims modules, validating claims adjudication, provider data integrity, and billing workflows.
Added 6 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Harrisburg, PA
…Chief Actuary, and Vice President, on project status including program strategy, performance, timelines, risks, and…
Added 6 mins ago
Principal Portfolio Manager, Infrastructure Development
Meta
Harrisburg, PA
Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta's Infrastructure team is seeking an…
Added 6 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Harrisburg, PA
…training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program…
Added 6 mins ago
Engineering Project Manager - Turbine Mechanical Solutions
Emerson
Pittsburgh, PA
Participate in pre-sales and proposal development, shaping project scope, execution strategy, and risk assessments to ensure successful project delivery and margin realization.
Added 6 mins ago
Business Development Manager Flexim (Remote)
Emerson
Pittsburgh, PA
Grow the Flexim Business and elevate product knowledge and strategy of account managers in the Southwest District.
Added 6 mins ago
H
Personal Systems Business Planning Manager
HP
Spring, TX · Spring
- $130,700 to $185,000 USD / year
Develops recommendations from complex data and business analysis and formulates them into business plans.
Added 6 mins ago
H
Advanced Compute and Solutions Program Manager
HP
Fort Collins, CO · Spring, TX · Fort Collins · Spring
- $147,050 to $219,050 USD / year
ACS (Advanced Compute & Solutions) is seeking a Solutions Program Manager to lead ACS systems level programs on our high growth, future-oriented businesses, including Data Science, AI and…
Added 6 mins ago
H
Worldwide Integrated Marketing Manager (ACS)
HP
Fort Collins, CO · Spring, TX · Fort Collins · Spring
- $106,050 to $140,000 USD / year
The Worldwide Integrated Marketing Manager is responsible for driving the execution of marketing communications strategies within the assigned business area, adhering to established…
Added 6 mins ago
FC
Global Category Manager II
FEDEX CORPORATION AND SUBS 12
Pittsburgh, PA
- $6,854.33 to $11,309.65 USD / month
Added 6 mins ago
FC
Global Category Manager II
FEDEX CORPORATION AND SUBS 12
Pittsburgh, PA
- $6,854.33 to $11,309.65 USD / month
Added 6 mins ago
Forecasting Manager Vaccines
GlaxoSmithKline LLC
Philadelphia, PA
Added 6 mins ago
Legal Operations & Analytics Manager
ICW Group
Philadelphia, PA
The Legal Operations & Analytics Manager is responsible for the strategic management of ICW Group's outside (panel) counsel network across all lines of business. This role monitors the…
Added 7 mins ago
Senior Immunology Sales Specialist, Dermatology (Akron, OH) – Johnson & Johnson Innovative Medicine
Janssen Biotech, Inc. Legal Entity
Akron, OH · Marion, OH
Use discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may include physicians within specialty medical…
Added 7 mins ago
Senior Manager, Clinical & Statistical Programming (CS&P) Methodology
Janssen Research & Development, LLC Legal Entity
Raritan, NJ · Titusville, NJ · Spring House, PA
Purpose: The Senior Manager, C&SP Methodology is a highly experienced technical and team leader with an in-depth understanding of clinical and/or statistical programming processes,…

Deloitte

Personalization & Journey Orchestration Consultant

Saint Louis, MO, United States

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Job details

Experience: + 3+ years of experience in marketing technology, customer data, personalization, or digital campaign management
Posting language: English

Original job description

Summary

As a consultant supporting personalization and journey orchestration, you will help clients design, build, test, and optimize real-time, omnichannel customer experiences across B2B and B2C. You will work hands-on in Adobe Journey Optimizer (AJO) and Adobe Target, connecting customer data from CDPs and content from CMS platforms to deliver relevant, timely engagement across email, SMS, push, in-app, and web. You will collaborate with business and technical teams to translate marketing strategy into practical, high-quality solutions that drive customer and commercial outcomes, and you will help clients stay ahead as the MarTech and AI landscape evolves.

Recruiting for this role ends on January 26, 2027

Work you'll do

As a Personalization and Journey Orchestration Consultant, you will be responsible for:

+ Designing, configuring, and launching end-to-end B2C and B2B customer journeys in Adobe Journey Optimizer (AJO), including triggers, audiences, actions, messages, and orchestration logic

+ Building rules, conditional logic, and decisioning to orchestrate multi-step journeys and deliver 1:1 personalization based on customer attributes, behaviors, and real-time events

+ Configuring AJO channel surfaces for email, SMS, push notification, and in-app messaging, and supporting deliverability practices such as subdomain setup and IP warming

+ Planning, building, and executing personalization tests in Adobe Target, including A/B, multivariate, and experience targeting activities, and analyzing results to inform optimization recommendations

+ Integrating customer data from CDPs, such as Adobe Real-Time CDP, Segment, or Tealium, to support unified profiles, audience activation, and cross-channel measurement

+ Integrating content from CMS platforms, such as Adobe Experience Manager, to enable modular, reusable, and dynamic content across journeys and personalized experiences

+ Partnering with clients and cross-functional teams to translate business requirements into journey designs, document solutions, and support technical design, implementation, and hand-off to client teams

+ Exploring, piloting, and recommending new platform capabilities, including emerging AI-driven features, and sharing what you learn with your team and clients

A successful candidate would possess these skills:

+ A pioneering mindset: curious, adaptable, and energized by learning new platforms, features, and ways of working as the tool landscape evolves

+ Ability to work independently and collaborate as part of a team

+ Effective written and verbal communication skills, including the ability to explain technical concepts to business stakeholders

+ Meticulous attention to detail and quality of work product

+ Ability to build and sustain professional relationships

+ Ability to lead small projects or workstreams with increasing independence

+ Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

+ Strong interpersonal skills and professional demeanor

+ Ability to meet deadlines

+ Ability to provide clear guidance to others and share knowledge through training and enablement

The team

Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey - AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration.

Qualifications

Required:

+ 3+ years of experience in marketing technology, customer data, personalization, or digital campaign management

+ 2+ years of hands-on implementation experience with Adobe Journey Optimizer (AJO) or a comparable journey orchestration platform, including journeys, triggers, actions, messages, and audiences

+ Experience designing and executing personalization and journey orchestration for both B2B and B2C use cases

+ Hands-on experience setting up and running tests in Adobe Target (or a comparable testing and personalization platform), including A/B testing, activities, audiences, and results analysis

+ Experience integrating data from CDPs (such as Adobe Real-Time CDP, Segment, or Tealium) to support audience activation, profile attributes, and journey triggers, with working knowledge of data models such as XDM

+ Experience integrating content from CMS platforms (such as Adobe Experience Manager) into personalized experiences and campaigns

+ Strong understanding of marketing campaign strategy and customer lifecycle, with the ability to translate functional requirements into technical journey designs

+ Demonstrated curiosity and willingness to learn new platforms and adapt to a changing MarTech landscape

+ Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.

+ Limited immigration sponsorship may be available.

Preferred:

+ Experience with additional Adobe Experience Cloud products, such as Adobe Experience Platform, Customer Journey Analytics, Adobe Analytics, or Adobe Marketo Engage

+ Exposure to or experience with real-time decisioning and next-best-action or offer personalization (such as Adobe Journey Optimizer Decisioning, Salesforce, or Pega), including eligibility and prioritization rules.

+ Experience with other MarTech or CRM platforms, such as Salesforce Marketing Cloud, Salesforce, or Braze

+ Adobe Certified Expert or Adobe Certified Professional credential in Journey Optimizer, Target, Experience Platform, or a related Adobe Experience Cloud product

+ Understanding of or experience with AI in marketing, such as AJO decisioning and AI-driven personalization, AJO Experimentation, AEP AI Assistant, or generative AI for content and journey design

+ Experience with API-first configuration, event-driven integrations, and custom actions in AJO

+ Familiarity with SQL, JavaScript, or Python, and with cloud data platforms such as Snowflake, Databricks, or major cloud providers

+ Experience training client teams or mentoring junior team members

+ Bachelor's degree in Marketing Technology, Information Systems, Computer Science, or a related field

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,700 to $170,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and ...

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More about this job

Skills

CMS
Adaptability
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Data models
Google Analytics
Adobe Analytics
Marketo
Salesforce
Prioritization
Salesforce Marketing Cloud
SQL
JavaScript
Python
Snowflake
Databricks
Coaching
Computer science

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