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Added 6 mins ago
Pharmacy Technician Home Delivery Call Center
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Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 11 mins ago
Energy Manager, Power Delivery
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Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta is seeking an experienced, organized and…
Added 11 mins ago
Pharmacy Technician Home Delivery Call Center
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Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 11 mins ago
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Meta is seeking a Senior Director to lead Data Center Facility Operations across a multi-area region, including operating campuses and future sites that are yet to be announced or built.…
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Principal Technical Product Manager, Data & Platform
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- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 11 mins ago
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Program Manager
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Added 11 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
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Montpelier, VT
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 11 mins ago
Senior Manager, Internal and External Reporting
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The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
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Product Manager, Team Digital Products
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Montpelier, VT
- $50 to $55 USD / hour
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Added 29 mins ago
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The Manager Commercialization, Allied Partnerships turns partner plans into in-market results for select Allied Partner brands sold through Keurig Dr Pepper’s (KDP) selling system. Allied…
Added 30 mins ago
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OCA - Data Analyst V (Data Manager)
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Added 30 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Austin, TX
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 30 mins ago
EG
Program Manager
Eliassen Group
Austin, TX
- $75 to $80 USD / hour
8-10+ years of Technology Program Management experience, preferably in data engineering projects.
Added 30 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Austin, TX
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 30 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Austin, TX
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 44 mins ago
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Project Manager
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…across complex, multi-stakeholder environments. It enables data-driven decision-making and continuous improvement by translating insights from analysis and best practices into tangible…
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BI Analyst
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We’re seeking a BI Analyst to join our Business Intelligence team, reporting to the Manager of Business Intelligence. In this role, you’ll translate data into actionable insights that…
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Customer Service Manager
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Added 1 hour ago
Partner Manager
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Remote, United States
…recently launched a key PEO partnership and are hiring a Partner Manager to activate it and build out our PEO and PEO broker channel. Your goal is to turn that channel into a repeatable,…
Added 1 hour ago
Partner Manager
RemoFirst
Remote, United States
…recently launched a key PEO partnership and are hiring a Partner Manager to activate it and build out our PEO and PEO broker channel. Your goal is to turn that channel into a repeatable,…
Added 1 hour ago
Partner Manager
RemoFirst
Remote, United States
…recently launched a key PEO partnership and are hiring a Partner Manager to activate it and build out our PEO and PEO broker channel. Your goal is to turn that channel into a repeatable,…

Closed listing

Deloitte

Life Sciences Experience Design Strategy Senior Manager

Pittsburgh, PA, United States
Philadelphia, PA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Jul 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Summary

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

Recruiting for this role ends on October 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact.

As a Senior Manager, you will:

Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients.
Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes.
Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps.
Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.
Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management.
Partner with product, engineering, data, and business leaders to move engagements from concept through build, launch, and iteration.
Guide multiple teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.
Champion AI-enabled tools and modern ways of working across teams to accelerate research synthesis, concept development, and product planning.
Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership
Champion and advocate for the role of experience design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

Ability to lead through ambiguity, from framing complex business problems to roadmap definition, build planning, launch, and optimization.
Deep fluency in agile product delivery practices, with the judgment to balance user value, business value, and technical feasibility across a portfolio of initiatives.
Experience guiding roadmap creation, backlog shaping, prioritization, and release planning across multiple workstreams or teams.
Strong executive storytelling, stakeholder influence, and team leadership
Experience developing, owning, and managing senior client relationships
High agency, with a strong sense of ownership and accountability for outcomes
Genuine curiosity and a habit of continuous learning, staying current on new tools, methodologies, and business trends

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in experience strategy, digital product design, and patient-centered solutions, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact.

Qualifications

Required:

10+ years of experience delivering consulting engagements in experience design strategy, product strategy, service design, or human-centered design in commercial or digital environments
8+ years of experience working with Life Sciences commercial teams in patient services, customer engagement, or commercial operations
8+ years of experience in the Life Sciences sector, including patient journeys, health care provider engagement models, and commercial operating environments
8+ years of experience leading design-led innovation processes including but not limited to conducting or leading design research/user interviews, journey mapping, service blueprinting, and/or concepting
2+ years of experience establishing AI-enabled workflows and driving AI adoption across teams and clients; building a prototype or product using AI, including personal projects, is a strong plus
8+ years of experience working on or alongside digital product design and delivery teams, including roadmap development, user story development, and agile delivery
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience presenting recommendations to executive stakeholders
Experience leading engagements involving design, commercial, and technology stakeholders
Experience using data, analytics, or artificial intelligence tools in consulting delivery
Experience working with product, engineering, and technology teams to translate experience and design strategy into product roadmaps and tactical delivery plans
Experience supporting proposal development, solution shaping, or practice growth activities
Experience leading or developing teams in consulting or professional services environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 - $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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