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Added 7 mins ago
Emerging Store Manager
Walgreens
DYER, IN
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Added 7 mins ago
Emerging Store Manager
Walgreens
CALDWELL, ID
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Added 19 mins ago
TB
Associate Banker I - Upper Darby PA (Full Time)
TD Bank
Drexel Hill, PA
- Full-time
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 19 mins ago
Associate Banker II - Flourtown PA (30 Hours)
TD Bank
Flourtown, PA
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 19 mins ago
GL
Associate Director, Clinical Pharmacology Modeling and Simulation Oncology
GlaxoSmithKline LLC
Upper Providence, PA
- $147,675 to $246,125 USD / year
…decisions through innovation, expertise, and influence. As Manager or Associate Director, CPMS, you will be part of a science-driven group delivering clinical pharmacology and modeling and…
Added 20 mins ago
Product Manager, Professional Promotion, Bladder Marketing
J&J Family of Companies
Horsham, PA
The Product Manager will work with the Product Director to help execute professional marketing strategies for INLEXZO. In this role you will be developing and implementing innovative…
Added 20 mins ago
Associate Banker II - Lionville PA (30 Hours)
TD Bank
Exton, PA
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 20 mins ago
Data & AI Product Delivery Manager
AmerisourceBergen Pharmaceutical Distribution and Strategic Global Sourcing
Conshohocken, PA
Added 21 mins ago
SAP S4/HANA Senior Project Manager (Public Cloud)
IBM
University Park, PA
'- 15+ years of SAP experience: including at least 7 years leading SAP implementation projects as a Project or Program Manager.
Added 21 mins ago
Value Management Program Manager - Materials Management- Lancaster General Hospital
Penn Medicine
Lancaster, PA
The Department of Materials Management at Lancaster General Hospital is seeking a Full-Time Value Management Program Manager to join their team:
Added 21 mins ago
Product Manager
Meta
Harrisburg, PA
Meta Product Managers work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for Product Managers who value moving…
Added 21 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Harrisburg, PA
Integrate relevant data and information and apply the findings to positively impact the ServiceNow strategy and share key insights and actions based on data and metrics.
Added 21 mins ago
Senior Strategic Program Manager
Coinbase
Harrisburg, PA
As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the…
Added 21 mins ago
Media Buyer
Lumen
Harrisburg, PA
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure,…
Added 21 mins ago
CC
Manager, Risk Adjustment
Centene Corporation
Harrisburg, PA
- $87,700 to $157,800 USD / year
Evaluate and manage the risk adjustment strategy across all functional areas that impact assigned products
Added 21 mins ago
Associate Product Manager
FranklinCovey
Harrisburg, PA
FranklinCovey ( NYSE: FC ) is the world’s most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough…
Added 21 mins ago
Product Operations Specialist
FranklinCovey
Harrisburg, PA
FranklinCovey ( NYSE: FC ) is the world’s most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough…
Added 21 mins ago
Director, Technical Program Management (Remote-Eligible)
Capital One
Harrisburg, PA
…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program…
Added 21 mins ago
Senior Pharmacist - Strategy
Highmark Health
Harrisburg, PA
Progressive experience in pharmacy strategy, formulary administration, pharmacy program or product development within a health system, health plan, or pharmacy benefit manager setting
Added 21 mins ago
Commercial Enablement Manager
Norstella
Harrisburg, PA
Reporting to the VP, Commercial Enablement, this role works across GTM strategy, field execution, and commercial readiness. The Manager partners directly with BU commercial leaders and…
Added 21 mins ago
Area Delivery Manager - 480815
PepsiCo
Harrisburg, PA
…impact. Join us. Dare for Better. Overview: The Area Delivery Manager applies knowledge of the Delivery/Driving area to ensure achievement of key area goals and objectives. May mentor…
Added 21 mins ago
Senior Manager, Commercial Analytics & Reporting
ThermoFisher Scientific
Pittsburgh, PA
The Senior Manager, Commercial Analytics & Reporting leads CMD's Commercial Analytics function, translating commercial strategy into scalable analytics solutions that enable data-driven…
Added 21 mins ago
Manager, Finance
UPMC
Pittsburgh, PA
The Manager, Finance - UPP reports to the Executive Director, Finance of the Physician Services Division and supports the Chairman, Executive Administrator and Chief Financial Officer, PSD…
Added 21 mins ago
M
Director, Operations
Marriott
PITTSBURGH, PA
- $115,000 to $135,000 USD / year
…team and serves as the direct leader to each hotel General Manager, overseeing property performance, operational excellence, and brand alignment across the portfolio. This role is…
Added 21 mins ago
Asset Business Leader - Customer Offering Portfolio (Sr. Manager), Global Consulting Services
Deloitte
Pittsburgh, PA
Strong core consulting skills- strategic thinking, strategy content creation, innovative thinking on ways to improve global functioning of RRF assets, program management, senior stakeholder…

Closed listing

Deloitte

Life Sciences Experience Design Strategy Senior Manager

St. Louis, MO, United States
Kansas City, MO, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Jul 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Summary

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

Recruiting for this role ends on October 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact.

As a Senior Manager, you will:

Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients.
Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes.
Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps.
Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.
Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management.
Partner with product, engineering, data, and business leaders to move engagements from concept through build, launch, and iteration.
Guide multiple teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.
Champion AI-enabled tools and modern ways of working across teams to accelerate research synthesis, concept development, and product planning.
Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership
Champion and advocate for the role of experience design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

Ability to lead through ambiguity, from framing complex business problems to roadmap definition, build planning, launch, and optimization.
Deep fluency in agile product delivery practices, with the judgment to balance user value, business value, and technical feasibility across a portfolio of initiatives.
Experience guiding roadmap creation, backlog shaping, prioritization, and release planning across multiple workstreams or teams.
Strong executive storytelling, stakeholder influence, and team leadership
Experience developing, owning, and managing senior client relationships
High agency, with a strong sense of ownership and accountability for outcomes
Genuine curiosity and a habit of continuous learning, staying current on new tools, methodologies, and business trends

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in experience strategy, digital product design, and patient-centered solutions, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact.

Qualifications

Required:

10+ years of experience delivering consulting engagements in experience design strategy, product strategy, service design, or human-centered design in commercial or digital environments
8+ years of experience working with Life Sciences commercial teams in patient services, customer engagement, or commercial operations
8+ years of experience in the Life Sciences sector, including patient journeys, health care provider engagement models, and commercial operating environments
8+ years of experience leading design-led innovation processes including but not limited to conducting or leading design research/user interviews, journey mapping, service blueprinting, and/or concepting
2+ years of experience establishing AI-enabled workflows and driving AI adoption across teams and clients; building a prototype or product using AI, including personal projects, is a strong plus
8+ years of experience working on or alongside digital product design and delivery teams, including roadmap development, user story development, and agile delivery
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience presenting recommendations to executive stakeholders
Experience leading engagements involving design, commercial, and technology stakeholders
Experience using data, analytics, or artificial intelligence tools in consulting delivery
Experience working with product, engineering, and technology teams to translate experience and design strategy into product roadmaps and tactical delivery plans
Experience supporting proposal development, solution shaping, or practice growth activities
Experience leading or developing teams in consulting or professional services environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 - $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

More about this job

Skills

Leadership
Recruitment
Forecasting
Financial management
Prioritization
Research
Coaching
Team leadership
Biotechnology
Innovation processes

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