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Added 12 mins ago
Strategic Account Manager, Programs
Agoda
NY
…performance, and support key regional initiatives. Leveraging data, market insights, and partner feedback, you will help shape supply strategies, optimize marketing program adoption, and…
Added 16 mins ago
Existing Buildings Downstream Lighting Lead
TRC Companies, Inc.
Portland, OR
…internal teams, trade allies, and subcontractors to ensure smooth program development and delivery, operational excellence and enhancements, achievement of program goals, and overall…
Added 24 mins ago
Associate Banker I- Seaside Heights, NJ (20 hours)
TD Bank
Seaside Heights, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Associate Banker I- Stratford, NJ (40 hours)
TD Bank
Stratford, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Associate Banker I- Manchester, NJ (20 hours)
TD Bank
Manchester, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Relationship Banker I- Point Pleasant, NJ (40 hours)
TD Bank
Point Pleasant, NJ
Consistently brings TD’s brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience
Added 24 mins ago
Associate Banker I- Manchester, NJ (30 hours)
TD Bank
Manchester, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Relationship Banker I- West Deptford, NJ (40 hours)
TD Bank
Mantua, NJ
Consistently brings TD’s brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience
Added 24 mins ago
Associate Banker II- Clementon, NJ (20 hours)
TD Bank
Clementon, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Associate Banker I - Gloucester Twp, NJ (20 hours)
TD Bank
Clementon, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Associate Banker I- Wall Township, NJ (40 hours)
TD Bank
Wall, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Associate Banker I- Ocean Twp, NJ (30 hours)
TD Bank
Ocean, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Associate Banker II - Nutley/Kingsland (30 hour)
TD Bank
Nutley, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Relationship Banker I- Williamstown, NJ
TD Bank
Williamstown, NJ
Consistently brings TD’s brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience
Added 24 mins ago
Relationship Banker I- Neptune, NJ (40 hours)
TD Bank
Neptune, NJ
Consistently brings TD’s brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience
Added 24 mins ago
VN
Process Optimization Manager (Water Treatment)
Veolia North America
Boonton, NJ
- $90,000 to $100,000 USD / year
Lead operational excellence and regulatory strategy across the contract treatment facility portfolio. Combine regulatory expertise with data-driven process operations and management to…
Added 24 mins ago
Process Lead Supply Planning Reliability
J&J Family of Companies
Titusville, NJ
Agility Jumps, Business Continuity Planning (BCP), Data Reporting, Demand Planning, Fact-Based Decision Making, Financial Competence, Green Manufacturing, Inventory Optimization, Lean…
Added 24 mins ago
Relationship Banker I/Pennsauken/Bilingual Spanish preferred
TD Bank
Pennsauken, NJ
Consistently brings TD’s brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience
Added 24 mins ago
Relationship Banker I- Lakewood, NJ (40 hours)
TD Bank
Lakewood, NJ
Consistently brings TD’s brand and client strategy to life through every interaction, reinforcing a differentiated, relationship-led experience
Added 24 mins ago
Associate Banker I/Moorestown
TD Bank
Moorestown, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 24 mins ago
Manager, Strat, Performance & Policies
J&J Family of Companies
New Brunswick, NJ
The Manager, Strategy, Performance & Policies plays a key role in supporting the Procurement function’s strategy execution by driving performance management, policy development, and…
Added 25 mins ago
Associate Banker II/Kings Highway (Cherry Hill)/Bilingual Arabic, Spanish or Turkish preferred (30hrs)
TD Bank
Cherry Hill, NJ
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 25 mins ago
Director, Medical Safety Assessment Physician
Bristol Myers Squibb
Princeton, NJ
Lead team in the evaluation & management of signals emerging from any data source. Develop strategy for signal evaluation and document outcome.
Added 25 mins ago
Application Development Group Manager, Senior Vice President
Citigroup
Jersey City, NJ
Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation
Added 25 mins ago
M
Technology Program Manager/Delivery Lead (nj)
ManpowerGroup
Jersey City, NJ
- $65 to $67 USD / hour
Our client, a leading financial-services technology organization is seeking a IT Program Manager III to join their team. As a IT Program Manager III, you will be part of the Technology…

Closed listing

Deloitte

Life Sciences Experience Design Strategy Senior Manager

Charlotte, NC, United States
Raleigh, NC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Jul 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Summary

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

Recruiting for this role ends on October 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact.

As a Senior Manager, you will:

Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients.
Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes.
Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps.
Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.
Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management.
Partner with product, engineering, data, and business leaders to move engagements from concept through build, launch, and iteration.
Guide multiple teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.
Champion AI-enabled tools and modern ways of working across teams to accelerate research synthesis, concept development, and product planning.
Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership
Champion and advocate for the role of experience design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

Ability to lead through ambiguity, from framing complex business problems to roadmap definition, build planning, launch, and optimization.
Deep fluency in agile product delivery practices, with the judgment to balance user value, business value, and technical feasibility across a portfolio of initiatives.
Experience guiding roadmap creation, backlog shaping, prioritization, and release planning across multiple workstreams or teams.
Strong executive storytelling, stakeholder influence, and team leadership
Experience developing, owning, and managing senior client relationships
High agency, with a strong sense of ownership and accountability for outcomes
Genuine curiosity and a habit of continuous learning, staying current on new tools, methodologies, and business trends

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in experience strategy, digital product design, and patient-centered solutions, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact.

Qualifications

Required:

10+ years of experience delivering consulting engagements in experience design strategy, product strategy, service design, or human-centered design in commercial or digital environments
8+ years of experience working with Life Sciences commercial teams in patient services, customer engagement, or commercial operations
8+ years of experience in the Life Sciences sector, including patient journeys, health care provider engagement models, and commercial operating environments
8+ years of experience leading design-led innovation processes including but not limited to conducting or leading design research/user interviews, journey mapping, service blueprinting, and/or concepting
2+ years of experience establishing AI-enabled workflows and driving AI adoption across teams and clients; building a prototype or product using AI, including personal projects, is a strong plus
8+ years of experience working on or alongside digital product design and delivery teams, including roadmap development, user story development, and agile delivery
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience presenting recommendations to executive stakeholders
Experience leading engagements involving design, commercial, and technology stakeholders
Experience using data, analytics, or artificial intelligence tools in consulting delivery
Experience working with product, engineering, and technology teams to translate experience and design strategy into product roadmaps and tactical delivery plans
Experience supporting proposal development, solution shaping, or practice growth activities
Experience leading or developing teams in consulting or professional services environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 - $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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