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Added 9 mins ago
Delivery Management Engineer III
Deloitte
Kansas City, MO
+ 6+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities.
Added 9 mins ago
Delivery Management Engineer III
Deloitte
Saint Louis, MO
+ 6+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities.
Added 19 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Chicago, IL
- $132,500 to $338,300 USD / year
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our…
Added 29 mins ago
W
Pharmacy Customer Service Associate
Walgreens
FALMOUTH, MA
- $17.5 to $21.5 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 29 mins ago
W
Pharmacy Customer Service Associate
Walgreens
NEWBURGH, IN
- $16 to $20 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 35 mins ago
Casting Manager
Cesna Recruitment
Los Angeles, CA
Seeking an experienced Casting Manager to lead talent discovery and casting for its next global group. Reporting to the NGGL, this role will shape the casting strategy and build a strong…
Added 35 mins ago
Plant Manager- Automobile
Cesna Recruitment
Cusseta, AL
· Production & Program Management: Ensure assembly lines meet customer delivery schedules, support new product launches (APQP), and maintain inventory control.
Added 45 mins ago
Industrial & Manufacturing MEP Senior Project Manager
Turner & Townsend
Wilton, CT
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 47 mins ago
Construction Manager - Rail
STV Incorporated
Richmond, VA
The Construction Manager's role is observational and does not relieve the contractor of responsibility for its QC/QA program or quality of work.
Added 1 hour ago
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Seasonal Holiday Retail Manager - Westfield Topanga
Cherry Hill Programs
Canoga Park, CA
- $21 to $22 USD / hour
As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service…
Added 1 hour ago
HR Coordinator
E11EVEN Club Hotel & Residences
Miami, FL
…hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving…
Added 1 hour ago
Manager, Customer Success, Public Sector
Corelight
United States
By transforming digital footprints from physical, virtual, and cloud networks into actionable insights, we empower defenders to illuminate blind spots and stay ahead of an evolving threat…
Added 1 hour ago
General/Interdisciplinary Engineer, Senior
HX5, LLC
US-UT-Ogden, UT
…role will work closely with the Information System Security Manager (ISSM) to ensure systems meet all DoD and Air Force cybersecurity requirements, align with the Risk Management Framework…
Added 1 hour ago
UO
Associate Director of Marketing & Social Media
University of Colorado Denver
Boulder, CO
- $95,000 to $100,000 USD / year
…regularly with stakeholders at the college, department, and program levels to execute campaigns and report on results. Regular collaboration with the university's Office of Strategic…
Added 1 hour ago
UO
Communications and Marketing Manager
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Student Life Communications at CU Boulder encourages applications for a Communication & Marketing Manager! This role strategically manages several key areas of the Division of Student Life…
Added 1 hour ago
In Room Server
E11EVEN Club Hotel & Residences
Miami, FL
…hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving…
Added 1 hour ago
Venture Associate
Capital Factory
Austin, TX
…scientists, and operators who left the lab, the prime, or the program to start something. Your job is to find them first. As a Venture Associate at Capital Factory, you bring the technical…
Added 1 hour ago
Venture Associate
Capital Factory
Washington, DC
…scientists, and operators who left the lab, the prime, or the program to start something. Your job is to find them first. As a Venture Associate at Capital Factory, you bring the technical…
Added 1 hour ago
Venture Associate
Capital Factory
Remote, United States
…scientists, and operators who left the lab, the prime, or the program to start something. Your job is to find them first. As a Venture Associate at Capital Factory, you bring the technical…
Added 1 hour ago
Housekeeping Manager
E11EVEN Club Hotel & Residences
Miami, FL
…hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving…
Added 1 hour ago
Product Manager
HCA Healthcare
Nashville, TN
HCA Healthcare’s Registration Services organization is seeking an Product Manager for a high-paced delivery team composed of technical leads, product engineers, and domain experts. The…
Added 2 hours ago
Engineering Manager, Data Platform and Governance
Canopy
Remote, United States
…Engineering, AI/ML, Security, Legal, and our parent company's digital teams to ensure that data is accurate, trusted, secure, and actionable. They will help transform data generated from…
Added 2 hours ago
Night Audit Supervisor
E11EVEN Club Hotel & Residences
Miami, FL
…hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving…
Added 2 hours ago
Software Engineering Manager - Cloud
DAT
Denver, CO
As a Software Engineering Manager, you will be a technical leader building the digital backbone that powers our economy. You will combine your technical leadership with mission-driven…
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Emergency Veterinarian
Alliance Animal Health
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…hospital profile describes a longstanding team led by an Office Manager and Practice Manager with extensive experience in veterinary…

Closed listing

Deloitte

Life Sciences Experience Design Strategy Senior Manager

Milwaukee, WI, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Jul 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Summary

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

Recruiting for this role ends on October 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact.

As a Senior Manager, you will:

Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients.
Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes.
Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps.
Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.
Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management.
Partner with product, engineering, data, and business leaders to move engagements from concept through build, launch, and iteration.
Guide multiple teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.
Champion AI-enabled tools and modern ways of working across teams to accelerate research synthesis, concept development, and product planning.
Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership
Champion and advocate for the role of experience design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

Ability to lead through ambiguity, from framing complex business problems to roadmap definition, build planning, launch, and optimization.
Deep fluency in agile product delivery practices, with the judgment to balance user value, business value, and technical feasibility across a portfolio of initiatives.
Experience guiding roadmap creation, backlog shaping, prioritization, and release planning across multiple workstreams or teams.
Strong executive storytelling, stakeholder influence, and team leadership
Experience developing, owning, and managing senior client relationships
High agency, with a strong sense of ownership and accountability for outcomes
Genuine curiosity and a habit of continuous learning, staying current on new tools, methodologies, and business trends

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in experience strategy, digital product design, and patient-centered solutions, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact.

Qualifications

Required:

10+ years of experience delivering consulting engagements in experience design strategy, product strategy, service design, or human-centered design in commercial or digital environments
8+ years of experience working with Life Sciences commercial teams in patient services, customer engagement, or commercial operations
8+ years of experience in the Life Sciences sector, including patient journeys, health care provider engagement models, and commercial operating environments
8+ years of experience leading design-led innovation processes including but not limited to conducting or leading design research/user interviews, journey mapping, service blueprinting, and/or concepting
2+ years of experience establishing AI-enabled workflows and driving AI adoption across teams and clients; building a prototype or product using AI, including personal projects, is a strong plus
8+ years of experience working on or alongside digital product design and delivery teams, including roadmap development, user story development, and agile delivery
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience presenting recommendations to executive stakeholders
Experience leading engagements involving design, commercial, and technology stakeholders
Experience using data, analytics, or artificial intelligence tools in consulting delivery
Experience working with product, engineering, and technology teams to translate experience and design strategy into product roadmaps and tactical delivery plans
Experience supporting proposal development, solution shaping, or practice growth activities
Experience leading or developing teams in consulting or professional services environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 - $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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