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Added 1 min ago
Client Service Supervisor
SPS North America
West Columbia, SC
…internal relationships, creating strategies, and supporting operations with program maturity. This position requires strong technology skills with experience developing and leading…
Added 1 min ago
OI
Senior Product Designer
Onit, Inc.
Remote, United States
- $135,000 to $150,000 USD / year
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract…
Added 1 min ago
OI
Senior Product Designer
Onit, Inc.
Remote, United States
- $135,000 to $150,000 USD / year
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract…
Added 3 mins ago
BV
MLOps Engineer
Bright Vision Technologies
Sunnyvale / South Bay, CA
- $115,000 to $165,000 USD / year
Experience Required: typically 5+ years in DevOps, machine learning engineering, or ML platform operations; align with the approved requisition.
Added 3 mins ago
Corporate Operations Director - Digital Experience Engineer
Infor
Remote, United States
The Corporate Operations Director - Digital Experience Engineer will lead the technical evolution of our digital experience platform as it moves toward an AI-first employee experience. This…
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Junior Level Systems Engineer
Peraton
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Bachelor's degree in Systems Engineering, Engineering, Physics, Mathematics, Operations Research, Computer Science, or related STEM field (or equivalent experience: +4 years without a…
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Local Class B CDL Driver
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Carrollton, OH
Must possess a valid minimum class B CDL
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Local Class B CDL Driver
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Must possess a valid minimum class B CDL
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…patient care with responsibility for health informatics, clinical operations, digital health, or healthcare transformation in a complex healthcare…
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Annapolis Junction, MD · Herndon, VA · Arlington, VA · Germantown, MD
…candidate will help drive new business within the Intelligence Operations and Solutions Business Unit. This involves collaborating with people inside and outside of your organization and…
Added 8 mins ago
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Stefanini Group
Southfield, MI
Founded in 1987, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to…
Added 9 mins ago
Associate Director, Strategic Souring an
KPMG LLP
Boston, MA
…Statements of Work (SOWs) that seamlessly support U.S. firm…
Added 10 mins ago
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Mifflintown, PA
…Administration, Behavioral Health Support, Clerical Support, Office Operations, Clarvida…
Added 11 mins ago
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Human Resources Leadership Program Associate
Carrier
Palm Beach Gardens, FL
- $53,000 to $106,000 USD / year
…operating model that includes Communities of Expertise (CoEs), HR Operations and HR Business Partners. HRLPs will complete assignments in diverse functional areas of Human Resources that…
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Bachelor's degree in Statistics, Data Science, Applied Mathematics, Computer Science, Operations Research, or a related quantitative field
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Director, Site Operations - Saline Township, MI
Oracle
Tallahassee, FL
- $146,300 to $306,400 USD / year
Oversees operations for one or more sites and teams within a region, setting strategic direction for performance monitoring, network evaluation, capacity analysis, and continuous…
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PURCHASING AGENT III - 42000059
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Aircraft Structures Mechanic Assembler
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Jacksonville, FL
- $24 to $32 USD / hour
…and engineering drawings to determine the correct sequence of operations, fastener types, sizes, and hole…
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Data Science Advisor (DSA)
Maximus
Tampa, FL
Candidates must possess an active U.S
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Product Analyst
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· Experience working in retail, distribution, logistics, manufacturing, or fulfillment operations.
Added 13 mins ago
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Valid driver's license required
Added 13 mins ago
Principal Engineer, Operational Intelligence
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…Operational Intelligence discipline across ASR Group refinery operations. The role is responsible for transforming operational information into insights, recommendations, predictions, and…
Added 13 mins ago
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Forward Deployed AI/ML Engineer IV
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Instrument systems so accuracy, latency, cost, and drift are measured and hand off operations that client teams can run.

Closed listing

Deloitte

Life Sciences Experience Design Strategy Senior Manager

Minneapolis, MN, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Jul 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Summary

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

Recruiting for this role ends on October 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact.

As a Senior Manager, you will:

Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients.
Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes.
Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps.
Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.
Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management.
Partner with product, engineering, data, and business leaders to move engagements from concept through build, launch, and iteration.
Guide multiple teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.
Champion AI-enabled tools and modern ways of working across teams to accelerate research synthesis, concept development, and product planning.
Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership
Champion and advocate for the role of experience design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

Ability to lead through ambiguity, from framing complex business problems to roadmap definition, build planning, launch, and optimization.
Deep fluency in agile product delivery practices, with the judgment to balance user value, business value, and technical feasibility across a portfolio of initiatives.
Experience guiding roadmap creation, backlog shaping, prioritization, and release planning across multiple workstreams or teams.
Strong executive storytelling, stakeholder influence, and team leadership
Experience developing, owning, and managing senior client relationships
High agency, with a strong sense of ownership and accountability for outcomes
Genuine curiosity and a habit of continuous learning, staying current on new tools, methodologies, and business trends

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in experience strategy, digital product design, and patient-centered solutions, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact.

Qualifications

Required:

10+ years of experience delivering consulting engagements in experience design strategy, product strategy, service design, or human-centered design in commercial or digital environments
8+ years of experience working with Life Sciences commercial teams in patient services, customer engagement, or commercial operations
8+ years of experience in the Life Sciences sector, including patient journeys, health care provider engagement models, and commercial operating environments
8+ years of experience leading design-led innovation processes including but not limited to conducting or leading design research/user interviews, journey mapping, service blueprinting, and/or concepting
2+ years of experience establishing AI-enabled workflows and driving AI adoption across teams and clients; building a prototype or product using AI, including personal projects, is a strong plus
8+ years of experience working on or alongside digital product design and delivery teams, including roadmap development, user story development, and agile delivery
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience presenting recommendations to executive stakeholders
Experience leading engagements involving design, commercial, and technology stakeholders
Experience using data, analytics, or artificial intelligence tools in consulting delivery
Experience working with product, engineering, and technology teams to translate experience and design strategy into product roadmaps and tactical delivery plans
Experience supporting proposal development, solution shaping, or practice growth activities
Experience leading or developing teams in consulting or professional services environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 - $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

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Skills

Leadership
Recruitment
Forecasting
Financial management
Prioritization
Research
Coaching
Team leadership
Biotechnology
Innovation processes

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Jobs in the United States