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Added 7 mins ago
Nurse Manager II, PMG
Kaiser Permanente
Watsonville, CA
…providing additional oversight/span of control for, negotiating, and driving timelines for action item implementation and monitoring compliance to financial commitments; identifying,…
Added 7 mins ago
Nurse Manager II, OR/PACU
Kaiser Permanente
Richmond, CA
…care by: negotiating timelines for action item implementation and monitoring compliance to financial commitments; developing and implementing ad hoc reports that capture workflows and…
Added 7 mins ago
Assistant Nurse Manager, Care at Home
Kaiser Permanente
Vallejo, CA
Ensures standardized care delivery by: supporting large and/or complex work streams with significant program impact; supervising data collection and using data to inform the development and…
Added 7 mins ago
A
Accenture Construct – Senior Program Manager, ANS
Accenture
Moreno Valley, CA
- $175,000 to $208,000 USD / year
You'll lead all Company PMO oversight activities, serving as the primary interface between the PMO team and the Client’s program leadership.
Added 8 mins ago
IT Manager II
Ross Stores, Inc.
Dublin, CA
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of…
Added 8 mins ago
Store Manager in Training - 10795
CVS Health
Redondo Beach, CA
We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District…
Added 8 mins ago
Store Manager in Training - 09571
CVS Health
San Pedro, CA
We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District…
Added 8 mins ago
Global Product Marketing Manager, Cell Sorters
BD (Becton, Dickinson and Company)
Milpitas, CA
Waters Biosciences, formerly BD Biosciences, is seeking a bold, results-driven Global Product Marketing Manager to lead global marketing for our cell sorting portfolio, including the BD…
Added 9 mins ago
Nurse Manager II - Adult Primary Care
Kaiser Permanente
San Mateo, CA
…providing additional oversight/span of control for, negotiating, and driving timelines for action item implementation and monitoring compliance to financial commitments; identifying,…
Added 9 mins ago
Restaurant General Manager
Compass Group, North America
South San Francisco, CA
Support beverage, wine, and service program development in partnership with culinary and operations leadership.
Added 9 mins ago
IT Enterprise Operations Services Delivery Manager
General Dynamics Information Technology
Pasadena, CA
As an IT Enterprise Operations Services Delivery Manager, you will partner closely with the Program Manager, internal/external teams NASA JPL customer leadership, technical teams, projects…
Added 9 mins ago
Nurse Manager II, Labor and Delivery Postpartum
Kaiser Permanente
Anaheim, CA
…care by: negotiating timelines for action item implementation and monitoring compliance to financial commitments; developing and implementing ad hoc reports that capture workflows and…
Added 9 mins ago
PF
Retail Assistant Manager - Long Beach Blvd
Pet Food Express
Long Beach, CA
- $25 to $26.5 USD / hour
Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way!
Added 9 mins ago
Principal Financial Reporting Analyst
Northrop Grumman
El Segundo, CA
Support the development of presentations for Division and Sector leadership
Added 9 mins ago
Sr. Principal Systems Engineer - Configuration Manager
Northrop Grumman
Redondo Beach, CA · El Segundo, CA
Baseline Establishment: Define and maintain program baselines throughout development phases (SRR, PDR, CDR, production, etc.), ensuring all changes are reviewed, approved, and recorded -…
Added 9 mins ago
Staff Systems Engineer - Configuration Manager
Northrop Grumman
Redondo Beach, CA · El Segundo, CA
Baseline Establishment: Define and maintain program baselines throughout development phases (SRR, PDR, CDR, production, etc.), ensuring all changes are reviewed, approved, and recorded -…
Added 9 mins ago
Talent Management Specialist (Level 3 or 4)
Northrop Grumman
El Segundo, CA · Redondo Beach, CA · Palmdale, CA
Reporting to the Manager, Talent Management, you will be a key member of the Enterprise Talent team, partnering with stakeholders across the organization to enhance leadership pipelines and…
Added 9 mins ago
Technical Program Manager, Expert Engagement and Voice of Customer (AI)
Meta
Menlo Park, CA
…Finance, Legal, People, Sales etc. so teams can focus on judgment and strategy. Our models learn how this work is done from the experts who do it: experienced professionals who opt in to…
Added 9 mins ago
Security Engineering Manager, Anti-Scraping
Meta
Menlo Park, CA
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy,…
Added 9 mins ago
Commercial Sourcing Manager, Memory and Storage
Meta
Menlo Park, CA
The Global Technology Sourcing Team is a dynamic and innovative group that drives technical innovation, high quality standards, and cost-savings via a customized supply chain. As part of…
Added 9 mins ago
Store Manager in Training - 05809
CVS Health
Hawthorne, CA
We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District…
Added 9 mins ago
Store Manager in Training - 05809
CVS Health
Hawthorne, CA
We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District…
Added 9 mins ago
Risk, Quality & Safety Improvement Consultant IV, Clinical Quality Consulting (KFH/HP)
Kaiser Permanente
Riverside, CA
In addition to the responsibilities listed above, this position is also responsible for providing consultation and education related to clinical quality and patient safety, accreditation,…
Added 9 mins ago
Branch Manager - Bakersfield Market - Bakersfield, CA
JPMorgan Chase
Bakersfield, CA
Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
Added 9 mins ago
Assistant Café Manager
Compass Group, North America
PALO ALTO, CA
In this role, you will ensure adherence to our partner’s culture and guidelines, local Health Department regulations, and Bon Appétit’s unwavering standards for food quality, freshness, and…

Closed listing

Deloitte

Life Sciences Experience Design Strategy Senior Manager

Indianapolis, IN, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Jul 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Summary

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

Recruiting for this role ends on October 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact.

As a Senior Manager, you will:

Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients.
Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes.
Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps.
Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.
Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management.
Partner with product, engineering, data, and business leaders to move engagements from concept through build, launch, and iteration.
Guide multiple teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.
Champion AI-enabled tools and modern ways of working across teams to accelerate research synthesis, concept development, and product planning.
Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership
Champion and advocate for the role of experience design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

Ability to lead through ambiguity, from framing complex business problems to roadmap definition, build planning, launch, and optimization.
Deep fluency in agile product delivery practices, with the judgment to balance user value, business value, and technical feasibility across a portfolio of initiatives.
Experience guiding roadmap creation, backlog shaping, prioritization, and release planning across multiple workstreams or teams.
Strong executive storytelling, stakeholder influence, and team leadership
Experience developing, owning, and managing senior client relationships
High agency, with a strong sense of ownership and accountability for outcomes
Genuine curiosity and a habit of continuous learning, staying current on new tools, methodologies, and business trends

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in experience strategy, digital product design, and patient-centered solutions, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact.

Qualifications

Required:

10+ years of experience delivering consulting engagements in experience design strategy, product strategy, service design, or human-centered design in commercial or digital environments
8+ years of experience working with Life Sciences commercial teams in patient services, customer engagement, or commercial operations
8+ years of experience in the Life Sciences sector, including patient journeys, health care provider engagement models, and commercial operating environments
8+ years of experience leading design-led innovation processes including but not limited to conducting or leading design research/user interviews, journey mapping, service blueprinting, and/or concepting
2+ years of experience establishing AI-enabled workflows and driving AI adoption across teams and clients; building a prototype or product using AI, including personal projects, is a strong plus
8+ years of experience working on or alongside digital product design and delivery teams, including roadmap development, user story development, and agile delivery
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience presenting recommendations to executive stakeholders
Experience leading engagements involving design, commercial, and technology stakeholders
Experience using data, analytics, or artificial intelligence tools in consulting delivery
Experience working with product, engineering, and technology teams to translate experience and design strategy into product roadmaps and tactical delivery plans
Experience supporting proposal development, solution shaping, or practice growth activities
Experience leading or developing teams in consulting or professional services environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 - $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Skills

Leadership
Recruitment
Forecasting
Financial management
Prioritization
Research
Coaching
Team leadership
Biotechnology
Innovation processes

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