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Added 2 mins ago
Engineer I/II
City of Santa Maria
Santa Maria, CA
WHO WE ARE & WHAT WE DOThe City of Santa Maria is a full-service city with a Council/Manager form of government with over 700 employees and serves approximately 110,000 residents. The City…
Added 9 mins ago
Product Manager
Meta
Montpelier, VT
…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
Added 9 mins ago
Product Manager
Meta
Montpelier, VT
…federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine…
Added 9 mins ago
Associate Product Manager
FranklinCovey
Montpelier, VT
Passion for leadership development, learning, and behavior change; edtech experience
Added 9 mins ago
Training Content & Creative Development Specialist- Healthcare
RELX INC
Montpelier, VT
Working closely with the Healthcare Program Manager, you will translate approved learning strategies, curriculum requirements, and business objectives into clear, engaging,…
Added 9 mins ago
Commercial Enablement Manager
Norstella
Montpelier, VT
The Commercial Enablement Manager is a commercially grounded performance partner responsible for translating Business Unit and portfolio priorities into field-ready execution while…
Added 43 mins ago
A
Manufacturing Team Leader
Aerotek
Omaha, NE
- $23 to $36 USD / hour
…training. You will work closely with the supervisor and production manager while still being actively involved in production, equipment operation, quality checks, material movement, and…
Added 47 mins ago
FC
BHN (Behavioral Health Nurse) Clinician/Case Manager - Residential Treatment & Detox Svcs
Fairfax County
Chantilly, VA
- $40.71 to $71.24 USD / hour
…growth by broadening your skill base with extensive training and development, modeling best practices in employee relations, employee recognition programs and advancement opportunities…
Added 47 mins ago
FC
SAP Programmer Analyst III
Fairfax County
Fairfax, VA
- $44.75 to $78.31 USD / hour
…SAP Finance (FI/CO) modules, SAP Integration Suite/PO, ABAP development in HANA, and SAP Workflow. The role works closely with finance, business process owners, and IT teams to deliver…
Added 47 mins ago
FC
Transit Asset and Facilities Manager (Transportation Planner III)
Fairfax County
Fairfax, VA
- $40.71 to $71.24 USD / hour
…serve as the Fairfax Connector’s Transit Asset and Facilities Manager. This position leads the coordination and implementation of the Transit Asset Management (TAM) Plans to ensure full…
Added 52 mins ago
BY
Anatomy Laboratory Manager - School of Medicine
Brigham Young University
Provo, UT
- $75,000 to $97,000 USD / year
…belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a…
Added 1 hour ago
Data Center Security Lead
GD Information Technology, Inc.
United States
…support a large‑scale, global Cloud and Data Center Services program for the U.S. Department of State’s Bureau of Diplomatic Technology (DT). You will lead security operations across…
Added 1 hour ago
Cybersecurity Information Security Assessor
GD Information Technology, Inc.
United States
GDIT is seeking a Cybersecurity Information Security Accessor for the DISA Defense Enterprise Office Solution (DEOS) program to provide integrated cybersecurity and systems engineering…
Added 1 hour ago
Nurse Manager - Inpatient Adult Unit
UHS
CHAMPAIGN, IL
…treatment center for youth and a residential addictions treatment program. Outpatient services include partial hospitalization and intensive outpatient services, as well as The Pavilion…
Added 1 hour ago
ADMISSIONS RN
UHS
SPRINGFIELD, IL
Career development opportunities within UHS and its 300+ locations!
Added 1 hour ago
WS
Human Resource Office/Training Manager (Fashion, Grocery, Import, Regional, Returns, Sam's, Wm.Com)
Wal-Mart Stores East, LP
NJ
- $72,050 to $108,000 USD / year
…and company policies and procedures identifying training and development needs and participating in the hiring promotion coaching teaching and evaluation of associates and leadersManage and…
Added 1 hour ago
WI
Vision Center Manager
Walmart Inc.
PA
- $23.5 to $36.5 USD / hour
…culture grounded in accountability, engagement, and continuous development. Assigns duties strategically to optimize workflow, elevate skills, and ensure operational excellence. Supports…
Added 2 hours ago
Specialist - Summer 2027
The Alaska Center Education Fund: Trailside Discovery Camp
Anchorage, AK
The Specialist Instructor reports directly to the Site Manager and works closely with Program Managers, Lead Instructors, Asst. Instructors, and the Year Round Camp Leadership team.
Added 2 hours ago
Year-Round Instructor
The Alaska Center Education Fund: Trailside Discovery Camp
Anchorage, AK
…safety of their group. Instructors facilitate engaging outdoor learning experiences, maintain camper safety, and support positive group dynamics. They serve as the leader for their group…
Added 2 hours ago
Trip Guide - Summer 2027 (21+)
The Alaska Center Education Fund: Trailside Discovery Camp
Anchorage, AK
The Trip Guide reports directly to the Year Round Camp Leadership Team and works closely with the Logistics Manager, Site Managers, Program Managers, and other Trip Guides.
Added 2 hours ago
Lead Instructor - Summer 2027
The Alaska Center Education Fund: Trailside Discovery Camp
Anchorage, AK
…of their group. Lead Instructors facilitate engaging outdoor learning experiences, maintain camper safety, support positive group dynamics, and mentor Assistant Instructors. They serve as…
Added 2 hours ago
Program Manager - Summer 2027
The Alaska Center Education Fund: Trailside Discovery Camp
Anchorage, AK
The Program Manager supports the successful implementation of quality, consistent daily camp programming at their assigned site. This position serves as the primary curriculum and program…
Added 2 hours ago
Manager in Training
AutoZone
Tulsa, OK
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 2 hours ago
Resuscitation Programs Advanced Instructor (Per Diem)
Yale New Haven Health
NEW HAVEN, CT
Under the supervision of the Yale New Haven Hospital Center for EMS Program Manager, the Advanced Life Support (ALS) Instructor is responsible for providing academic and psychomotor skills…
Added 2 hours ago
MANAGER IN TRAINING
AutoZone
Kansas City, MO
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…

Deloitte

Life Sciences Experience Design Strategy Senior Manager

Boston, MA, United States

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Job details

Posting language: English
Posted: Jul 24, 2026

Original job description

Position Summary

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

Recruiting for this role ends on October 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact.

As a Senior Manager, you will:

Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients.
Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes.
Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps.
Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.
Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management.
Partner with product, engineering, data, and business leaders to move engagements from concept through build, launch, and iteration.
Guide multiple teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.
Champion AI-enabled tools and modern ways of working across teams to accelerate research synthesis, concept development, and product planning.
Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership
Champion and advocate for the role of experience design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

Ability to lead through ambiguity, from framing complex business problems to roadmap definition, build planning, launch, and optimization.
Deep fluency in agile product delivery practices, with the judgment to balance user value, business value, and technical feasibility across a portfolio of initiatives.
Experience guiding roadmap creation, backlog shaping, prioritization, and release planning across multiple workstreams or teams.
Strong executive storytelling, stakeholder influence, and team leadership
Experience developing, owning, and managing senior client relationships
High agency, with a strong sense of ownership and accountability for outcomes
Genuine curiosity and a habit of continuous learning, staying current on new tools, methodologies, and business trends

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in experience strategy, digital product design, and patient-centered solutions, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact.

Qualifications

Required:

10+ years of experience delivering consulting engagements in experience design strategy, product strategy, service design, or human-centered design in commercial or digital environments
8+ years of experience working with Life Sciences commercial teams in patient services, customer engagement, or commercial operations
8+ years of experience in the Life Sciences sector, including patient journeys, health care provider engagement models, and commercial operating environments
8+ years of experience leading design-led innovation processes including but not limited to conducting or leading design research/user interviews, journey mapping, service blueprinting, and/or concepting
2+ years of experience establishing AI-enabled workflows and driving AI adoption across teams and clients; building a prototype or product using AI, including personal projects, is a strong plus
8+ years of experience working on or alongside digital product design and delivery teams, including roadmap development, user story development, and agile delivery
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience presenting recommendations to executive stakeholders
Experience leading engagements involving design, commercial, and technology stakeholders
Experience using data, analytics, or artificial intelligence tools in consulting delivery
Experience working with product, engineering, and technology teams to translate experience and design strategy into product roadmaps and tactical delivery plans
Experience supporting proposal development, solution shaping, or practice growth activities
Experience leading or developing teams in consulting or professional services environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 - $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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