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Added 1 min ago
Project Controls Manager
Flatiron Construction Corp
Appling, GA
Are you a strategic leader with a passion for driving project success? As a Project Controls Manager, you will oversee critical activities that ensure project success, including prime…
Added 2 mins ago
Senior Project Manager
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Livermore, CA · Anaheim, CA · Los Angeles, CA
Project Coordinator → Project Manager → Senior PM → Program Manager. Each step adds complexity of scope, scale of account, and depth of independent client relationship…
Added 2 mins ago
Technical Program Manager, Edge Metro Capacity Delivery
Google
Atlanta, GA · Austin, TX · Addison, TX · Thornton, CO
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 3 mins ago
NI
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- $31,533 USD / year
Conduct regular reviews with Program Management, CAMs, IPT Leads, Engineering, Operations, Finance to monitor risks & opportunities and to develop recovery plans.
Added 3 mins ago
Maintenance Manager - Higher Education
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The Maintenance Manager is responsible for overseeing all day‑to‑day maintenance operations for a higher education campus, ensuring safe, reliable, and well‑maintained facilities that…
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Nurse Manager - Intermediate Unit/Telemetry (FT - Day) - Jefferson Lansdale
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The Nurse Manager facilitates the realization of the organization's mission, strategic plan, and values at the point of care. Plans for, leads, coordinates and facilitates the provision of…
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APS-3: Maintenance Shop Supervisor
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At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
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RV Service Manager
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Start your journey with Blue Compass RV as we are seeking an RV Service Manager to join our team.
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Portfolio Manager
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…commercial clients since 2002. Our expertise spans project and program strategy, delivery and implementation, engineering and technical advisory services, workforce solutions, and digital…
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Added 10 mins ago
Calypso Platform Manager
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Senior Manager - Application Development
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4-year bachelor’s degree in Business Administration, Computer Science, Engineering, Finance, Accounting or related field or an appropriate combination of education and management experience
Added 15 mins ago
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Sr. Project Manager - Medical Construction
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TN · Knoxville, TN
- $130,000 to $160,000 USD / year
SES Electrical LLC is expanding its workforce and is seeking a Project Manager. We are committed to fostering a work environment that offers long-term stability and growth. We value our…
Added 15 mins ago
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- $130,000 to $160,000 USD / year
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Added 15 mins ago
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Assistant Project Manager - Medical Construction
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- $90,000 to $120,000 USD / year
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Added 15 mins ago
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Assistant Project Manager - Medical Construction
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TN · Knoxville, TN
- $90,000 to $120,000 USD / year
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Added 16 mins ago
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…plan, the Service Contracts Coordinator II will work with the Manager Service Sales, fellow Service Contracts Coordinators, Customer Service Contracts Team, and the entire Service and…
Added 17 mins ago
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Contract Administrator II
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…professional and technical service, construction and Architecture and Engineering (A/E) contracts for Washington Metropolitan Area Transit Authority (WMATA). The incumbent is assigned…
Added 23 mins ago
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Processing Supervisor - 2nd Shift
Jack Link's Protein Snacks
New Glarus, WI
- $65,000 to $80,000 USD / year
Ensure quality protocols are followed and openly communicated with QC and the Plant Manager in order to fix defects and ensure quality standards are consistently met.
Added 23 mins ago
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Production Manager
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- $95,000 to $115,000 USD / year
Added 25 mins ago
Senior Talent Acquisition Partner
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Deloitte

Life Sciences Experience Design Strategy Senior Manager

Boston, MA, United States

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Job details

Posting language: English
Posted: Jul 24, 2026

Original job description

Position Summary

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

Recruiting for this role ends on October 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact.

As a Senior Manager, you will:

Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients.
Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes.
Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps.
Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.
Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management.
Partner with product, engineering, data, and business leaders to move engagements from concept through build, launch, and iteration.
Guide multiple teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.
Champion AI-enabled tools and modern ways of working across teams to accelerate research synthesis, concept development, and product planning.
Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership
Champion and advocate for the role of experience design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

Ability to lead through ambiguity, from framing complex business problems to roadmap definition, build planning, launch, and optimization.
Deep fluency in agile product delivery practices, with the judgment to balance user value, business value, and technical feasibility across a portfolio of initiatives.
Experience guiding roadmap creation, backlog shaping, prioritization, and release planning across multiple workstreams or teams.
Strong executive storytelling, stakeholder influence, and team leadership
Experience developing, owning, and managing senior client relationships
High agency, with a strong sense of ownership and accountability for outcomes
Genuine curiosity and a habit of continuous learning, staying current on new tools, methodologies, and business trends

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in experience strategy, digital product design, and patient-centered solutions, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact.

Qualifications

Required:

10+ years of experience delivering consulting engagements in experience design strategy, product strategy, service design, or human-centered design in commercial or digital environments
8+ years of experience working with Life Sciences commercial teams in patient services, customer engagement, or commercial operations
8+ years of experience in the Life Sciences sector, including patient journeys, health care provider engagement models, and commercial operating environments
8+ years of experience leading design-led innovation processes including but not limited to conducting or leading design research/user interviews, journey mapping, service blueprinting, and/or concepting
2+ years of experience establishing AI-enabled workflows and driving AI adoption across teams and clients; building a prototype or product using AI, including personal projects, is a strong plus
8+ years of experience working on or alongside digital product design and delivery teams, including roadmap development, user story development, and agile delivery
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience presenting recommendations to executive stakeholders
Experience leading engagements involving design, commercial, and technology stakeholders
Experience using data, analytics, or artificial intelligence tools in consulting delivery
Experience working with product, engineering, and technology teams to translate experience and design strategy into product roadmaps and tactical delivery plans
Experience supporting proposal development, solution shaping, or practice growth activities
Experience leading or developing teams in consulting or professional services environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 - $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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