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Added 1 min ago
Lead Software Engineer
Chicago, IL · Peoria, IL · Irving, TX
Technical Strategy: Define and implement a long-term technical vision for the search platform to ensure scalability and adaptability to growing data volumes and query complexity.
Added 38 mins ago
Affiliate & Partnerships Manager
Odd Bunch
New York City, NY
Program strategy and targets: own affiliate revenue as a number you're accountable for, alongside CPA discipline (currently a $25 to $30 band), payback period, and LTV. You'll set the…
Added 58 mins ago
Senior Manager, Paid Social
CVS Health
Woonsocket, RI
The ideal candidate is a data-driven marketing leader who understands how to balance strategic planning with hands-on execution. They are equally comfortable discussing business strategy…
Added 1 hour ago
SY26-27 Enrollment Strategy and Engagement Manager
Ingenuity Prep
Washington, DC
As the Enrollment Strategy and Engagement Manager, you will lead the day-to-day implementation of our community-based student recruitment efforts, building authentic relationships with…
Added 1 hour ago
Commercial Manager, New Business – Financial Services
S&P Global
New York, NY
10The Role: Commercial Manager, New Business – Financial Services
Added 2 hours ago
WS
Emerging Store Manager - SC
Wal-Mart Stores East, LP
OK
- $85,000 to $120,000 USD / year
This position is a developmental leadership role designed to prepare associates for potential Store Manager opportunities within the Walmart US
Added 2 hours ago
Manager Mission Assurance 2
Northrop Grumman
Redondo Beach, CA · Redondo Beach
…driving continuous improvement across the supply chain to achieve program quality objectives and customer satisfaction. This position may require up to 80% of direct work for supported…
Added 2 hours ago
Sentinel Principal/Sr Principal Project Management - 18891
Northrop Grumman
Roy, UT · Roy
Northrop Grumman Defense Systems is seeking a experienced Principal/Sr Principal Project Manager. This position is located in Roy, UT and supports the Sentinel program in enhancing the US…
Added 2 hours ago
Program Operations Manager
Raydar
Washington, DC
Raydar is recruiting for this role on behalf of our client. Act as the accountable program owner for customer engagements, partnering with a technical lead and a team of engineers. Convert…
Added 2 hours ago
NBL Senior Initiatives & Operations Manager
Western Alliance Bank
Darbydale, OH
Job Title: NBL Senior Initiatives & Operations Manager Location: OH - Columbus What you'll do: As a National Business Line Senior Initiatives and Operations Manager you'll contribute to the…
Added 2 hours ago
Sr. Manager, Value Stream Leader-Surgical Energy/Pre-Identified Candidate
J&J Family of Companies
Cincinnati, OH
The Sr. Manager, Value Stream Leader - Surgical Energy is accountable for shaping and advancing the end-to-end strategy and performance of assigned product value streams. The role connects…
Added 3 hours ago
AS
District Sales Manager
Allstar Services
Baltimore, MD
- $150,000 to $250,000 USD / year
As a District Sales Manager, you'll lead a high-performing team of outside sales representatives responsible for driving revenue growth in your region. You will recruit, hire, train, and…
Added 4 hours ago
Sentinel Principal/Sr Principal Project Management - 18891
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a experienced Principal/Sr Principal Project Manager. This position is located in Roy, UT and supports the Sentinel program in enhancing the US…
Added 4 hours ago
Manager Mission Assurance 2
CORP-Corporate Office
United States
…driving continuous improvement across the supply chain to achieve program quality objectives and customer satisfaction. This position may require up to 80% of direct work for supported…
Added 4 hours ago
Emerging Store Manager
Walgreens
LAKE BLUFF, IL
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Added 5 hours ago
Vice President of Cybersecurity & Chief Information Security Officer (CISO)
AeroVironment
Germantown, MD
…establishing, implementing, and maintaining AV’s enterprise vision, strategy, and cybersecurity program to ensure the confidentiality, integrity, and availability of the organization’s…
Added 5 hours ago
Sr. Manager, EAP, EAP
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
…for environmental excellence across our operations. As Senior Manager, Global Air & Energy Programs, you own Amazon's global air & energy strategy and are accountable for steering Amazon…
Added 5 hours ago
R
Manager, Mid-Market Solutions Consulting
Ramp
New York City, NY
- $195,000 to $268,000 USD / year
The problems are high-stakes, data-dense, and unforgiving.
Added 5 hours ago
T
Ops Site Manager
TEKsystems
St Francisville, LA
- $80 to $85 USD / hour
The Ops / Site Manager leads the Suppliers on-site critical-facilities program and is accountable for the safe and reliable operation of the sites critical environment. This person serves…
Added 5 hours ago
Emerging Store Manager
Walgreens
DAMARISCOTTA, ME
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Added 5 hours ago
Emerging Store Manager
Walgreens
COTTONWOOD, AZ
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Added 5 hours ago
Emerging Store Manager
Walgreens
COTTONWOOD, AZ
Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
Added 6 hours ago
RC
Sales Training Program Manager - Remote (CA Only)
Race Communications
Remote, United States
- $71,000 to $79,000 USD / year
The Sales Training Program Manager is responsible for owning, managing, and continuously improving the company’s sales training infrastructure to drive consistent, high-level performance…
Added 6 hours ago
RC
Sales Training Program Manager - Remote (CA Only)
Race Communications
Remote, United States
- $71,000 to $79,000 USD / year
The Sales Training Program Manager is responsible for owning, managing, and continuously improving the company’s sales training infrastructure to drive consistent, high-level performance…
Added 6 hours ago
RC
Sales Training Program Manager - Remote (CA Only)
Race Communications
Remote, United States
- $71,000 to $79,000 USD / year
The Sales Training Program Manager is responsible for owning, managing, and continuously improving the company’s sales training infrastructure to drive consistent, high-level performance…

Deloitte

Life Sciences Experience Design Strategy Senior Manager

Boston, MA, United States

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Job details

Posting language: English
Posted: Jul 24, 2026

Original job description

Position Summary

The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen.

Recruiting for this role ends on October 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact.

As a Senior Manager, you will:

Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients.
Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes.
Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps.
Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs.
Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management.
Partner with product, engineering, data, and business leaders to move engagements from concept through build, launch, and iteration.
Guide multiple teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.
Champion AI-enabled tools and modern ways of working across teams to accelerate research synthesis, concept development, and product planning.
Work alongside cross-functional peers and leaders to support practice growth through proposals, solution shaping, and thought leadership
Champion and advocate for the role of experience design both with clients and while coaching and developing teams

A successful candidate would possess these skills:

Ability to lead through ambiguity, from framing complex business problems to roadmap definition, build planning, launch, and optimization.
Deep fluency in agile product delivery practices, with the judgment to balance user value, business value, and technical feasibility across a portfolio of initiatives.
Experience guiding roadmap creation, backlog shaping, prioritization, and release planning across multiple workstreams or teams.
Strong executive storytelling, stakeholder influence, and team leadership
Experience developing, owning, and managing senior client relationships
High agency, with a strong sense of ownership and accountability for outcomes
Genuine curiosity and a habit of continuous learning, staying current on new tools, methodologies, and business trends

The Team

An evolving customer and regulatory landscape, mounting pipeline of next-gen assets and portfolio pressures, and intensifying competition are presenting new organizational and operational hurdles for Life Sciences companies. These complex market dynamics are requiring new levels of rigor and insight in experience strategy, digital product design, and patient-centered solutions, both domestically and globally.

We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact.

Qualifications

Required:

10+ years of experience delivering consulting engagements in experience design strategy, product strategy, service design, or human-centered design in commercial or digital environments
8+ years of experience working with Life Sciences commercial teams in patient services, customer engagement, or commercial operations
8+ years of experience in the Life Sciences sector, including patient journeys, health care provider engagement models, and commercial operating environments
8+ years of experience leading design-led innovation processes including but not limited to conducting or leading design research/user interviews, journey mapping, service blueprinting, and/or concepting
2+ years of experience establishing AI-enabled workflows and driving AI adoption across teams and clients; building a prototype or product using AI, including personal projects, is a strong plus
8+ years of experience working on or alongside digital product design and delivery teams, including roadmap development, user story development, and agile delivery
Ability to travel 30%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience presenting recommendations to executive stakeholders
Experience leading engagements involving design, commercial, and technology stakeholders
Experience using data, analytics, or artificial intelligence tools in consulting delivery
Experience working with product, engineering, and technology teams to translate experience and design strategy into product roadmaps and tactical delivery plans
Experience supporting proposal development, solution shaping, or practice growth activities
Experience leading or developing teams in consulting or professional services environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $198,700 - $391,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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