Jobs in the United States

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Added 22 mins ago
Microsoft System Administrator Senior
SAIC
Washington, DC
SAIC is seeking a Senior Endpoint Engineer to engineer, secure, and optimize our enterprise endpoint ecosystem. This position will provide critical support in engineering, securing, and…
Added 37 mins ago
Software Engineer III - Full-stack Developer with Anthropic Experience
Deloitte
Boston, MA
As a Senior Consultant, Software Engineer III, AI & Engineering on the Engineering as a Service team, you will be responsible for designing, building, and delivering full-stack software and…
Added 1 hour ago
Healthcare Engineer
Veterans Affairs, Veterans Health Administration
Grand Island, NE
Added 1 hour ago
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Sr. Project Manager (A/E Services/Relocate To Guam)
Actalent
Honolulu, HI
- $140,000 to $170,000 USD / year
We are seeking a Senior Federal Project Manager for A-E Services who can operate remotely from Guam, with consideration for candidates from the Pacific Region, including Hawaii and Japan.…
Added 2 hours ago
Senior Network Engineer
Domino's
Ann Arbor, MI
The Senior Network Engineer is a hybrid engineering and operations leader responsible for designing, implementing, securing, and supporting enterprise network services across on-premises…
Added 3 hours ago
Senior Delivery Consultant, Professional Services - SAP
Amazon Web Services, Inc.
Tampa, FL · Boston, MA · Seattle, WA · Arlington, VA · Atlanta, GA · Irvine, CA · Denver, CO · Chicago, IL · San Francisco, CA · Dallas, TX
…AWS. We work together with customer teams and the AWS Partner Network to execute enterprise cloud computing initiatives through a collection of offerings that help customers achieve…
Added 3 hours ago
Senior Security Engineer - Data Loss Prevention (DLP)
CVS Health
Woonsocket, RI
Experience supporting Zscaler, Palo Alto, or comparable secure access and network security platforms with integrated DLP capabilities.
Added 4 hours ago
Associate Director, Cloud Network Engineer
S&P Global
Princeton, NJ
Serve as the senior technical authority for GCP networking across engineering and operations - troubleshooting complex network failures across hybrid environments, participating in on-call…
Added 4 hours ago
Senior Controls Engineer II
Actalent
Erlanger, KY
We are seeking a highly skilled Controls Engineer II to design control systems for industrial material handling solutions. The ideal candidate will be responsible for concepting new ideas,…
Added 5 hours ago
Sr. Process Engineer - Growing Media
Scotts Miracle-Gro
Columbus, OH
…encourage you to apply! Job Description We are looking for a Senior Process Engineer to join our Growing Media (GM) Maintenance & Engineering team at one of our plant locations. This…
Added 5 hours ago
Structural EIT/Designer
HDR ENGINEERING INC
Columbus, OH
Added 7 hours ago
Senior Manufacturing Engineer
The Timken Company
Carson City, NV
CGI by Timken is seeking a Senior Manufacturing Engineer
Added 8 hours ago
Lead Platform Engineer (Full-Stack)
Young Basile
Troy, MI
- Experience: 5+ years of professional experience, including time as technical lead, architect, or the senior engineer responsible for production systems, ideally with at least one previous…
Added 8 hours ago
Sr. React Native Engineer | US/Canada
Pack.com
Remote, United States
…now expanding our mobile surface. We are looking for an elite Senior React Native Engineer to lead the engineering of our iOS and Android mobile apps from development builds through app…
Added 9 hours ago
Sr Program Manager, Workplace Health & Safety, Central Programs Team
Amazon.com Services LLC
Nashville, TN · Bellevue, WA · Arlington, VA
…well being. To support this focus area, Amazon is seeking a Senior Program Manager for the WHS Central Programs Team (CPT) to lead safety projects from ideation through network deployment…
Added 9 hours ago
Senior Full Stack Java Engineer – Data Streaming
Charles Schwab
Southlake, TX
…reliable, timely movement of operational data across the firm. As a senior individual contributor, you’ll design, develop, test, and operate scalable applications, APIs, microservices,…
Added 9 hours ago
Senior Engineer, Cybersecurity Engineering / Onsite / Carrollton, TX
Kelly Services
Carrolton, TX
Senior Engineer, Cybersecurity Engineering / Onsite - Carrollton, TX /
Added 9 hours ago
RC
Part Time Software Platform Engineer Co-Op (Remote)
RTX Corporation
richardson, TX
- Part-time
Raytheon is hiring SW Platform Engineer Co-Ops as a part of the Raytheon Cooperative Education Program (Co‑op). This is a part-time, remote role targeting senior or postgraduate students…
Added 9 hours ago
DevOps Middleware Infra Engineer - Assistant Vice President
Citigroup
Irving, TX
The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance,…
Added 9 hours ago
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Electrical Instrumentation Engineer
Actalent
Houston, TX
- $75 to $85 USD / hour
Job Title: Senior Instrumentation and Controls Engineer
Added 10 hours ago
Senior Cybersecurity Engineer (Center of Excellence)
GE Vernova
Melbourne, FL
We are looking for a senior OT cybersecurity engineer to join the Grid Automation Cybersecurity Center of Excellence (COE). The COE is a new central team within the Grid Automation OT…
Added 10 hours ago
TI
Member of Technical Staff - Senior Software Engineer (San Francisco, CA)
Tutor Intelligence
Watertown, MA
- $200,000 to $350,000 USD / year
…world. Tutor robots are manufactured at scale and operate as a network, combining the whole fleet’s learned experience to train ever more capable robot artificial…
Added 11 hours ago
Principal Network Operations Engineer / IT Operations Specialist (US)
TD Bank
Mount Laurel, NJ
As a Principal Network Operations Engineer , you will play a critical role within the Technology Response (L2) team, responsible for rapid incident resolution and root cause analysis across…
Added 11 hours ago
Senior Instrumentation and Controls Design Engineer
Trustees of Princeton University
Princeton, NJ
Added 11 hours ago
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Senior Network & Cloud Automation Architect
ManpowerGroup
Jersey City, NJ
- $65 to $68 USD / hour
As a Senior Network & Cloud Automation Architect, you’ll help shape resilient, modular solutions that support critical CTI strategic workstreams. Our client is seeking a senior…

Deloitte

Lead Managed Services Engineer

Chicago, IL, United States

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Lead Managed Services Engineer II

As a Lead Engineer for Hybrid Managed Services, you will lead an AIOps-driven operating model across Infrastructure Managed Services (IMS), Cloud Managed Services, AI/HPC environments, and End-User Support Services- all within Deloitte's Hybrid Cloud Infrastructure offering. You will architect intelligent, automated, and predictive operations that improve reliability, reduce incidents, and accelerate efficiency across complex enterprise infrastructures. While the long-term strategy centers on autonomous and AI-enabled operations, you will also oversee the disciplined management of legacy environments that require stabilization, modernization, and structured transition into the AIOps framework. This role is the executive bridge between clients, delivery teams, and leadership, ensuring business outcomes are achieved through secure, scalable, and continuously improving infrastructure operations.

Recruiting for this role ends on 11/11/26.

Work You'll Do* Assist in leading the design and execution of an AIOps-first operating model that leverages predictive analytics, event correlation, and automated remediation to improve SLA attainment, reduce incidents, and deliver measurable efficiency gains.* Oversee end-to-end delivery across Infrastructure Managed Services (IMS), Hybrid Managed Services (HMS), Cloud Managed Services, and supporting AI/HPC environments and End-User Services-ensuring availability, performance, and operational excellence.* Manage legacy and traditional infrastructure estates while driving their gradual modernization, including the adoption of enhanced observability, automation playbooks, and AIOps capabilities.* Implement and evolve advanced observability platforms (e.g., Prometheus, Grafana, ServiceNow, AIOps platforms) to enable real-time visibility, anomaly detection, and automated root-cause correlation.* Direct client onboarding, transitions, and run-state operations across hybrid, multi-platform environments-achieving stabilization and modernization milestones (>95% on target).* Serve as the senior escalation leader for critical incidents, ensuring rapid resolution, clear executive communication, and client satisfaction ratings ≥90%.* Drive continuous automation expansion, increasing automated remediation coverage, predictive detection accuracy, and noise reduction across monitored environments.* Champion at least two major AIOps- or automation-led service enhancement initiatives per year, delivering quantifiable improvements in MTTR, incident volume, or operational cost.* Maintain rigorous compliance, security alignment, and governance across all managed environments, targeting zero critical audit findings.* Provide monthly and quarterly updates on operational KPIs, AIOps adoption progress, automation impact, incident patterns, and client value realization.

The Team

Deloitte's Hybrid Managed Services team brings together leaders in infrastructure operations, AIOps engineering, automation, observability, and enterprise service delivery. The team's mission is to evolve traditional IMS into an intelligence-driven, predictive operations model that increases resiliency, reduces operational cost, and enables clients to modernize at scale. While accelerating toward autonomous operations, the team maintains strong foundational management of legacy environments to ensure reliable service delivery throughout the modernization journey. Here, you'll collaborate with and mentor some of the best minds in the industry-driving innovation, shaping best practices, and representing Deloitte at client and industry forums.

Required Qualifications* Minimum 8 years in infrastructure operations or IMS delivery, with at least 5 years leading multi-tower hybrid or complex enterprise environments.* Experience managing large-scale operations supporting ≥10,000 users or ≥$40M in managed revenue across compute, storage, network, virtualization, cloud, and end-user services.* Demonstrated success implementing AIOps frameworks, predictive analytics, or automation programs that improved SLA attainment, reduced incident volume, or delivered significant MTTR reductions.* Proven ability to lead multi-tower delivery teams across geographies, including infrastructure, automation, and observability specialists.* Budget oversight for large managed services portfolios ($40M+), with accountability for efficiency improvements and cost optimization.* Strong proficiency with infrastructure automation, observability, and AIOps-enabling tools (Terraform, Ansible, Prometheus, Grafana, ServiceNow, and AIOps platforms).* Ability to lead client communications and serve as the senior operational escalation point while maintaining 90% CSAT.* Travel up to 50% based on the work you do and the clients and industries/sectors you serve.* Limited immigration sponsorship may be available.

Preferred Qualifications* Experience modernizing legacy infrastructure environments into automation-enabled and AIOps-augmented operations for global enterprises.* Ability to identify and operationalize modernization initiatives, piloting at least one AI- or automation-enabled improvement annually.* Advanced certifications in cloud, infrastructure, automation, or service management frameworks (ITIL, PMP, AWS/Azure/GCP).* Strong executive presentation skills, with proven ability to articulate operational insights, predictive indicators, and modernization roadmaps to senior stakeholders.* Experience expanding managed services portfolios or contributing to revenue growth of at least $2M+ annually through new or enhanced offerings.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ 144,000 to $265,000 .

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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