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Added 13 mins ago
J
Contracts Manager
Jobgether
Remote, United States
- $105,000 to $115,000 USD / year
In this role, you will provide comprehensive contracts management support, acting as a trusted advisor to internal teams and external partners while ensuring contractual obligations are…
Added 32 mins ago
PA
Autonomous Vehicle Technician - Night Shift / HOURLY PAY up to $78
Prime Auto Cosmetics, Inc.
United States
- $22.8 to $78 USD / hour
Generous employee referral bonus program for Technicians (employees
Added 49 mins ago
MS
AI Strategy & Enablement VP
MS Services Group, Inc.
NY
- $150,000 to $210,000 USD / year
Minimum 7 years of relevant experience in management consulting, business transformation, program management, operational excellence, strategy, business management or business partner, or…
Added 53 mins ago
Administrative Officer
National Park Service
Honolulu, HI
Added 1 hour ago
LC
Park Maintenance 1 (Seasonal) - Eugene Based Crew
Lane County
Eugene, OR
- $19.96 to $25.78 USD / hour
Introducing ALEX, Lane County's benefit advisor! ALEX is an interactive tool that will help you understand the benefits being offered, out of pocket expenses and coverage available. You…
Added 1 hour ago
Overlay Portfolio Solutions Developer
Edward Jones
Tempe, AZ
Overlay Management serves advisors and clients by efficiently and expertly addressing their tax, risk, and customization needs through the coordinated management of investments across…
Added 1 hour ago
Senior Payroll Compliance Analyst
Edward Jones
Tempe, AZ
…maintaining accuracy and timeliness. This role serves as a trusted advisor to Payroll, Finance, Human Resources, Risk Management, and senior business leaders. The successful candidate will…
Added 1 hour ago
AA
Recreation Advisor (58321)
Adams and Associates
Phoenix, AZ
- $17.26 USD / hour
…dynamic team at the Phoenix Job Corps Center as a Recreation Advisor. You will be responsible for working with the Recreation team to provide students with a comprehensive and diverse…
Added 1 hour ago
Supplier Engineer III Senior - (TKM) (E3)
Applied Materials
Phoenix, AZ
Participation with Quality team in quality problem resolutions and incident management, supervise supplier corrective and preventive action. Identifies and drives broad based systemic…
Added 1 hour ago
Senior Broker - Life Sciences
WTW
Phoenix, AZ
The Senior Life Sciences Broker is responsible for developing, marketing, and placing complex insurance and risk management solutions for clients operating across the life sciences…
Added 1 hour ago
SBU Product Line Management
Applied Materials
Phoenix, AZ
Owns product Line management (PLM) and control
Added 1 hour ago
Information Technology Security Administrator
U.S. Courts
Phoenix, AZ
…telecommunications. This role serves as a technical specialist and advisor on information security, risk mitigation, incident response and compliance for judges, court executives, probation…
Added 1 hour ago
C
Sr Marketing Manager
CBRE
Phoenix, AZ
- $125,000 to $130,000 USD / year
Strategist: Serves as a trusted advisor to business leadership, playing a central role in translating business priorities into marketing actions.
Added 1 hour ago
Manager, Security Operations
Bugcrowd
Remote, United States
Lead, coach, and develop a team of Security Consultants through regular feedback, career development, and performance management.
Added 1 hour ago
MH
Customer Success Manager
MOBILE HEALTH RESOURCES L L C
Remote, United States
- $85,000 to $92,000 USD / year
The Customer Success Manager provides EMS agencies with data interpretation and expert advice to inform their quality management programs. This role combines EMS quality management…
Added 1 hour ago
METOC SME
Koniag Government Services
Stennis Space Center, MS
…The METOC SME will serve as a key technical and operational advisor, collaborating with government stakeholders, software development teams, and program leadership to ensure mission…
Added 1 hour ago
AA
Day Residential Advisor (64014)
Adams and Associates
Crystal Springs, MS
- $17.2 USD / hour
High School diploma or equivalent required. Advanced degrees preferred. Prefer Job Corps or related program experience. Must possess a valid in-State Drivers License and meet Company…
Added 1 hour ago
Senior Improvement Advisor-1172
Comagine Health
Clarksdale, MS
# Senior Improvement Advisor -- Community Care Hub Location: Remote -- Utah Department: Health System Improvement (HSI) Organization: Comagine Health ## Make a Difference with Comagine…
Added 1 hour ago
Director, Deployment (SAP S/4HANA)-R-01031328
Fresenius Kabi USA, LLC
Corinth, MS
…units. The Director serves as the primary bridge between global program leadership and country execution teams, ensuring alignment with transformation objectives while addressing local…
Added 2 hours ago
Automotive Technician/ Mechanic
KGA-KAV, LLC
Avondale, AZ
Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Added 2 hours ago
Dealership Sales Associate
KGA-KAV, LLC
Avondale, AZ
Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Added 2 hours ago
Automotive Service Technician
GL LBT, LLC
Long Beach, CA
Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Added 2 hours ago
Client Advisor
Vantreo Insurance Brokerage
WALNUT CREEK, CA
We’re seeking a high-performing Client Advisor to drive new business, deepen client relationships, and expand Acrisure’s footprint. The most successful sales professionals today are…
Added 2 hours ago
GROUP SUPPORT STAFF SPECIALIST
Headquarters, Air Force Reserve Command
Westover Air Reserve Base, MA
…Staff Specialist is the commander/director's key advocate and advisor on readiness, training, professional development, utilization of the force, operations tempo, standards, conduct, and…
Added 2 hours ago
Valuation Senior Manager
Cherry Bekaert
Waltham, MA
Work closely with Partners and staff on client management, practice development, and business development processes

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Cincinnati, OH, United States
Cleveland, OH, United States
Columbus, OH, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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