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Product Manager, Higher Education Discipline Product- Computing
Cengage Learning Inc.
OH
…accelerate the way we work by applying data, experimentation, and GenAI-enabled practices where appropriate to improve speed, effectiveness, and product impact. It's an exciting role with…
Added 22 mins ago
Sr. AI Product Manager
Irvine, CA
Evaluate and prioritize AI use cases, including GenAI copilots, intelligent automation, and decisioning, based on business value, feasibility, risk, and cost.
Added 29 mins ago
Sr. AI Product Manager
Irvine, CA
Evaluate and prioritize AI use cases, including GenAI copilots, intelligent automation, and decisioning, based on business value, feasibility, risk, and cost.
Added 53 mins ago
Principal Generative AI Engineering Lead - Senior Vice President
Citibank, N.A.
United States
Applied AI Skills: Mastery of Advanced Prompt Engineering, AI Workflow Design, and GenAI application optimization for cost, latency, and performance.
Added 59 mins ago
Enterprise Account Executive
Observe.AI
Remote, United States
Added 1 hour ago
Digital Product Manager - AI Knowledge & Solutions
Allstate
Remote, United States
AI Innovation: Identify and apply AI (including GenAI and agentic tech), rapidly experimenting to responsibly scale ideas into production
Added 1 hour ago
Principal Data & Applied Scientist - Ontologies & Semantics
SAP
Palo Alto, CA
Hands-on experience with modern GenAI systems RAG, embeddings, vector databases, semantic retrieval, and enterprise knowledge grounding.
Added 1 hour ago
Software Development Engineer (Database) Early Career- 2027 (US)
Amazon.com Services LLC
Boston, MA · Austin, TX · Seattle, WA · Redmond, WA · East Palo Alto, CA
Use GenAI and AI-powered tools to enhance development productivity, and critically validate, verify, and integrate AI-generated code, exercising sound judgement about when to trust AI…
Added 1 hour ago
T
Architect
TEKsystems
Hanover, MD
- $156,000 to $234,000 USD / year
…demonstrable complexity & scale Hands on knowledge of AWS AI/ML and GenAI services including SageMaker, Amazon Bedrock, Amazon Bedrock AgentCore (agentic architectures, runtimes, gateways,…
Added 1 hour ago
Senior Product Marketing Manager
A10 Networks, Inc.
San Jose, CA
Market Insight: Strong knowledge of enterprise AI use cases (e.g., GenAI and agentic AI etc.) and good understanding of AI market trend
Added 2 hours ago
AI Data Program Manager, Marcom
Apple
Sunnyvale, CA
Direct experience delivering applied AI, GenAI, or decision-support platforms (e.g., retrieval-augmented generation [RAG], agentic orchestration, vector search, or automated LLM evaluation…
Added 2 hours ago
Sr ML Engineer, Admin Central
Workday, Inc.
CA
5+ years of experience and proficiency in deep learning, natural language processing (NLP), and GenAI/LLM orchestration, utilizing frameworks and libraries such as PyTorch, TensorFlow,…
Added 2 hours ago
Digital Product Manager - AI Knowledge & Solutions
Allstate Insurance Co.
Remote, United States
AI Innovation: Identify and apply AI (including GenAI and agentic tech), rapidly experimenting to responsibly scale ideas into production
Added 2 hours ago
Staff Software Engineer, Google Workspace, AI/ML
Google
Sunnyvale, CA
…Gmail and Chat data secure, and to enable rapid development of GenAI based features in Gmail, Workspace and across…
Added 2 hours ago
(=
ED, Advanced Analytics and Modeling
(FCRS = US014) Novartis Pharmaceuticals Corporation
East Hanover, NJ
- $225,400 to $418,600 USD / year
Incubate AI and Unstructured Intelligence capabilities, including NLP, GenAI, text analytics, unstructured signal detection, evidence synthesis, and knowledge acceleration.
Added 2 hours ago
DT Lead - Commercial Data Engineering & Data Product
UCB
Atlanta, GA
Working knowledge of AI/ML and GenAI data requirements, including features, RAG or vector
Added 2 hours ago
BN
Application & Integration Developer (Contract)
Business Network Consulting, Ltd.
Denver, CO
- $125 to $150 USD / hour
Business Network Consulting (BNC) is seeking a senior, hands-on developer to design, support and extend custom applications, data integrations and automation solutions for…
Added 2 hours ago
Associate Creative Director
The New York Times
NY
…possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview…
Added 2 hours ago
Software Development Engineer
Annapurna Labs (U.S.) Inc.
Cupertino, CA
- Participate in code reviews, contribute to technical documentation, and leverage GenAI tools to enhance development productivity
Added 3 hours ago
S
Chief Revenue Officer (CRO)
SmarTek21
Kirkland, WA
- $200,000 to $230,000 USD / year
…provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology…
Added 3 hours ago
AI ML Engineer 6564206
Accenture Flex LLC Company
Dallas, TX
Design, build, and deploy GenAI applications, including RAG pipelines with embeddings, vector search (e.g., FAISS), and grounded, citation-backed responses
Added 3 hours ago
Air Force Training and Development Specialist Civilian Foundational Development (CFD) (T&DS) Maxwell AFB (PRIME)
InfiniSource Consulting Solutions
Wetumpka, AL
Added 4 hours ago
Security Engineer, Security for Employee and Legal Systems (SEALS)
Amazon.com Services LLC
Seattle, WA
…automated evaluation and learning to secure a new generation of GenAI and agentic…
Added 4 hours ago
Software Engineer II - AI/ML, Neuron Inference, Neuron Inference
Annapurna Labs (U.S.) Inc.
Cupertino, CA
…software development kit used to accelerate deep learning and GenAI workloads on AWS Trainium machine learning…
Added 4 hours ago
Sr Software Engineer
Cengage Learning Inc.
OH
Hands-on experience integrating or experimenting with commercial and open-source GenAI technologies and toolkits (e.g., coding assistants, OpenAI, Hugging Face, LangChain).

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

New Orleans, LA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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