Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
Training Content & Creative Development Specialist- Healthcare
RELX INC
Maryland Heights, MO
Working closely with the Healthcare Program Manager, you will translate approved learning strategies, curriculum requirements, and business objectives into clear, engaging,…
Added 5 mins ago
SAP EWM Senior Manager - Consumer Goods & Services
Accenture
St. Louis, MO
Minimum of 4 years managing full-cycle SAP EWM implementations in a lead or program manager role
Added 5 mins ago
Sourcing Manager (Contract Negotiator)
Edward Jones
St. Louis, MO
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Added 6 mins ago
Program Manager III, Legal
Indeed
Saint Louis, MO
At Indeed, we're on a mission to help people get jobs. As a Program Manager III within Legal, you will contribute to that mission by managing complex, cross-functional programs that…
Added 6 mins ago
Benefits Strategy Manager
Ascension Health
Saint Louis, MO
Partner directly with the VP of Benefits to design and execute a unified, multi-year strategy integrating retirement, health, and population wellness initiatives.
Added 6 mins ago
Manager of Consumer Insights and Experience
Ascension Health
Saint Louis, MO
CX Research & Program Management: Oversee day-to-day consumer experience research, continuous listening programs, and cross-functional data integration.
Added 6 mins ago
Product Manager
Meta
Jefferson City, MO
Meta Product Managers work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for Product Managers who value moving…
Added 6 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Jefferson City, MO
Integrate relevant data and information and apply the findings to positively impact the ServiceNow strategy and share key insights and actions based on data and metrics.
Added 6 mins ago
Senior Strategic Program Manager
Coinbase
Jefferson City, MO
As a CX Trading Program Manager on the CX Programs team within Customer Experience, you'll own the end-to-end support experience across Coinbase's trading products, including the…
Added 6 mins ago
Media Buyer
Lumen
Jefferson City, MO
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure,…
Added 6 mins ago
Associate Product Manager
FranklinCovey
Jefferson City, MO
FranklinCovey ( NYSE: FC ) is the world’s most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough…
Added 6 mins ago
Product Operations Specialist
FranklinCovey
Jefferson City, MO
FranklinCovey ( NYSE: FC ) is the world’s most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough…
Added 6 mins ago
Commercial Enablement Manager
Norstella
Jefferson City, MO
Reporting to the VP, Commercial Enablement, this role works across GTM strategy, field execution, and commercial readiness. The Manager partners directly with BU commercial leaders and…
Added 6 mins ago
Director, Technical Program Management (Remote-Eligible)
Capital One
Jefferson City, MO
…problems and meet real customer needs. We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program…
Added 6 mins ago
CC
Manager, Data Strategy
Centene Corporation
Jefferson City, MO
- $102,900 to $190,500 USD / year
Position Purpose: Lead the planning, prioritization, governance, and performance management of a cybersecurity data-science portfolio in alignment with enterprise strategy, approved…
Added 6 mins ago
AI Senior Manager - SFL Scientific
Deloitte
St. Louis, MO · Kansas City, MO
…deliver valuable AI solutions, tools, and services. As a Senior Manager, you will define and execute our strategy for AI, ML, and GenAI services-from strategic alignment, roadmap…
Added 6 mins ago
Data Science Manager, Gen AI - SFL Scientific
Deloitte
Kansas City, MO · St. Louis, MO
SFL Scientific is a Deloitte Business that is part of our Strategy Offering, within our broader Strategy & Transactions practice mentioned above. This specialized team brings together…
Added 6 mins ago
Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation
Deloitte
St. Louis, MO · Kansas City, MO
…commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology,…
Added 6 mins ago
Pricing and Sales Strategy_Manager, Strategy, Growth, and Transformation
Deloitte
St. Louis, MO · Kansas City, MO
Pricing and Sales Strategy Manager, Strategy, Growth, and Transformation
Added 6 mins ago
Life Sciences Experience Design Strategy Senior Manager
Deloitte
St. Louis, MO · Kansas City, MO
The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients.…
Added 6 mins ago
Life Sciences Research Manager - Deloitte Center for Health Solutions
Deloitte
Kansas City, MO · St. Louis, MO
The individual in this role will have accountability for turning research strategy into scalable, high-impact insights that influence executive decision-making, inform client strategy, and…
Added 6 mins ago
Health Care Research Manager - Deloitte Center for Health Solutions
Deloitte
St. Louis, MO · Kansas City, MO
The individual in this role will have accountability for turning research strategy into scalable, high-impact insights that influence executive decision-making, inform client strategy, and…
Added 6 mins ago
Asset Business Leader - Customer Offering Portfolio (Sr. Manager), Global Consulting Services
Deloitte
St. Louis, MO · Kansas City, MO
Strong core consulting skills- strategic thinking, strategy content creation, innovative thinking on ways to improve global functioning of RRF assets, program management, senior stakeholder…
Added 6 mins ago
Converge for FSI - RAE, Lead Product Manager_Products & Platforms
Deloitte
St. Louis, MO · Kansas City, MO
…to be on the frontlines of Deloitte's innovation & product strategy while staying close to industry/sector…
Added 6 mins ago
Assistant Project Manager - AI Data Centers
Jacobs
Kansas City, MO
…level - leading complex, multi-discipline programs as a Project Manager working alongside the most recognized Data Center clients in the industry. As a Project Manager, you will drive…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Baltimore, MD, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Aug 11, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

Report this job