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Added 1 min ago
Senior UX Design Technologist
United States - Genesys Cloud Services, Inc.
TX · IN · CA · NC
Reporting to the Senior Director of UX Enablement, you will work across the broader UX organization and partner closely with designers, researchers, Design Systems, Product, and…
Added 2 mins ago
Senior Manager of Professional Services
HPE
Spring, TX
The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research…
Added 2 mins ago
P
Product Delivery Manager
Pentair
Apex, NC
- $110,700 to $205,600 USD / year
We have an opportunity for a Manager, Product Delivery, to join our Apex NC team. You will build and lead a high-performing project-management organization accountable for predictable…
Added 4 mins ago
O
Senior Engineering Manager, OCI Object Storage
Oracle
Nashville, TN
- $146,300 to $306,400 USD / year
The Object Storage Service team is seeking a hands-on Senior Manager who excels at solving complex challenges in distributed systems, large-scale storage, and highly available services. If…
Added 6 mins ago
Clinical Associate
St Jude Medical S C Inc
CA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 6 mins ago
Account Manager - Laboratory Automation & Workflow Solutions
Thermo LabSystems Inc.
Remote, United States
As an Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products…
Added 7 mins ago
Senior Manager, Supply Planning
Stryker Employment Company, LLC
Kalamazoo, MI
The Senior Manager, Supply Planning is responsible for leading the site's supply planning function and ensuring the delivery of an accurate, integrated supply plan that supports customer…
Added 8 mins ago
Manager, Software Engineering
Commerce.com US, Inc.
Remote, United States
We are looking for a highly motivated and experienced Software Engineering Manager to join the fully remote Engineering team at Feedonomics.
Added 10 mins ago
GC
Senior HR Generalist
Geosyntec Consultant
Greenwood Village, CO
- $90,455 to $151,615 USD / year
…available. Working under the direction of the Human Resources Manager, you will build effective relationships with managers and employees; provide practical guidance grounded in HR…
Added 11 mins ago
Clinical Associate
St Jude Medical S C Inc
CA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 12 mins ago
Senior Manager, Product Management- Data Product Interface on GraphQL
Capital One
Richmond, VA · McLean, VA · NY
Join Capital One to lead the development of our GraphQL Supergraph for serving "Data Products" - the authoritative, governed data driving our enterprise. This is a high-impact, strategic…
Added 12 mins ago
Senior Manager, Data Science - Model Risk
Capital One
Richmond, VA · McLean, VA · Chicago, IL · NY
…making better decisions with models. We use our statistics, software engineering, and business expertise to drive the best outcomes in both Risk Management and the Enterprise. We understand…
Added 14 mins ago
Project Engineer
Consigli Construction
Hartford, CT
Reports to: Senior Project Manager / Project Executive / Director, Project Executive
Added 14 mins ago
Project Engineer
Consigli Construction
Fairfield, CT
Reports to: Senior Project Manager / Project Executive / Director, Project Executive
Added 14 mins ago
Project Engineer
Consigli Construction
New London, CT
Reports to: Senior Project Manager / Project Executive / Director, Project Executive
Added 14 mins ago
Assistant Project Manager
Consigli Construction
Hartford, CT
The Assistant Project Manager (APM) will serve as a vital team member while assisting the Senior Project Manager and/or Project Manager on all aspects of a project. APM’s will be expected…
Added 14 mins ago
Assistant Project Manager
Consigli Construction
Fairfield, CT
The Assistant Project Manager (APM) will serve as a vital team member while assisting the Senior Project Manager and/or Project Manager on all aspects of a project. APM’s will be expected…
Added 14 mins ago
Assistant Project Manager
Consigli Construction
New London, CT
The Assistant Project Manager (APM) will serve as a vital team member while assisting the Senior Project Manager and/or Project Manager on all aspects of a project. APM’s will be expected…
Added 14 mins ago
Senior Project Manager
Consigli Construction
Hartford, CT
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 14 mins ago
Senior Project Manager
Consigli Construction
New London, CT
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 14 mins ago
Senior Project Manager
Consigli Construction
Fairfield, CT
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 14 mins ago
IT Systems Solutions Architect, Senior (RMF)
Paragon Cyber Solutions
Aberdeen Proving Ground, MD
Paragon Cyber Solutions is seeking a Senior IT Systems Solutions Architect to lead cybersecurity engineering and DoD Risk Management Framework (RMF). The role is the key person and on-site…
Added 14 mins ago
Senior ICAM Engineer
Resource Management Concepts, Inc.
Charleston, SC
…directory integration, account provisioning, and application development within Department of Defense and Intelligence Community…
Added 19 mins ago
J
Senior Manager, AI Enablement
Justworks
NY
- $188,000 to $242,000 USD / year
As our Senior Manager, AI Enablement, you'll lead a new team focused on making AI-powered development and automation more accessible across Justworks. You'll start with one senior engineer,…
Added 20 mins ago
Sr Technical Program manager, Aurora Open Source Product
Amazon Development Center U.S., Inc.
Redmond, WA
- 3+ years of software development experience

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Jacksonville, FL, United States
Miami, FL, United States
Tampa, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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