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Senior Project Manager
Energy Solutions - USA
Chicago, IL
Energy Solutions is seeking a Senior Project Manager manages large, complex programs, projects, and client engagements that require advanced project management expertise, stakeholder…
Added 1 min ago
Customer Success Manager, Retail Lending
US1 Finastra Technology, Inc
United States
The Customer Success Manager, Retail Lending, is responsible for ensuring customers achieve ongoing value, adoption, and satisfaction from Finastra’s Retail Lending solutions - LaserPro and…
Added 1 min ago
SC
Program/Project Manager - Teleport & Uplink Infrastructure
Sand Cherry Associates
Remote, United States
- $110,000 to $150,000 USD / year
Seeking an experienced, hands-on Project Manager to lead the planning, coordination, and execution of satellite teleport and uplink infrastructure projects across company-owned facilities…
Added 3 mins ago
T
Sales Development Representative
TEKsystems
East Hartford, CT
- $25 to $35 USD / hour
Sales Development RepresentativeLocation: East Hartford, CT | On-Site 5 Days per Week Compensation: Base Salary + Uncapped Commission Career Path: Account Manager / Account ExecutiveLooking…
Added 3 mins ago
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Construction Manager (OFCI & Equipment Management) - IL
TEKsystems
DeKalb, IL
- $80 to $90 USD / hour
Company: Meta (through TEKsystems)Title: Construction Manager - Owners RepLocation: DeKalb, ILDuration: 30+ monthsContract Type: W2Compliance: Willing to consent to background checkStart…
Added 3 mins ago
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Construction Manager (Owners Rep / Data Center) - OH
TEKsystems
Columbus, OH
- $80 to $90 USD / hour
Company: Meta (through TEKsystems)Title: Construction Manager - Owners RepLocation: New Albany, OHDuration: 30+ monthsContract Type: W2Compliance: Willing to consent to background…
Added 3 mins ago
Studio Manager - Atlanta
Perennials & Sutherland
Atlanta, GA
…looking for someone to fill the position for the Atlanta Studio…
Added 4 mins ago
Senior Resource Management Professional, SR-04-0072
Cyber B.A.T. Inc
Ft Meade, MD
…management, and strategic investment analysis. This role will track program requirements, analyze multi-year resource trends, assess cost, schedule, and performance, and support annual…
Added 6 mins ago
Senior EHR Business Analyst
3Core Systems, Inc
Oklahoma City, OK
assigned Project Manager and collaborate with program, clinical, operational,
Added 6 mins ago
Partner Alliance Program Specialist - 2284
Kioxia
San Jose, CA
KIOXIA America Inc. is seeking a highly skilled Partner Alliance/Technical Ecosystem Project Manager Specialist to develop and grow our SSD business in the SSD ecosystem development…
Added 6 mins ago
Product Manager (New Product Development)
Ontrac Solutions
Chicago, IL
At least five years of hands-on Product Manager or Product Owner experience on software or application development teams, personally owning the backlog and writing stories and acceptance…
Added 6 mins ago
Manager, Business Strategy and Operations
SquareTrade
Remote, United States
As Manager, Business Strategy and Operations, you will sit at the center of those questions. You will turn customer needs, market shifts, and business realities into strategies and…
Added 7 mins ago
CH
Culinary Supervisor
Crescent Hotels and Resorts
Horseshoe Bay, TX
- $20 USD / hour
Career Growth: Access to our specialized Manager in Training (MIT) program with scheduled performance reviews and merit-based raises.
Added 7 mins ago
Manager, Strategic Relationship Management - Deloitte University
Deloitte
Westlake, TX
The Reimagined Greenhouse is searching for a Manager to join the Executive and Team Experiences team. This is an exciting opportunity to work with a wide array of clients to solve exciting…
Added 8 mins ago
Supervisory Health System Specialist (Group Practice Manager)
Veterans Affairs, Veterans Health Administration
Big Spring, TX
Added 8 mins ago
SO
Senior Manager - MCO Plan Performance, HCI & Stakeholder Liaison
State of Illinois
Springfield, IL
- $11,000 to $13,000 USD / month
…Care is seeking to hire a skilled leader to serve as Senior Manager, MCO Plan Performance, HCI & Stakeholder Liaison. This role assists with overseeing account management operations for…
Added 8 mins ago
Tax Manager, State and Local Tax
BDO USA Experienced
San Francisco, CA · Seattle, WA · Los Angeles, CA · Phoenix, AZ · Denver, CO
A Tax Manager, State and Local Tax is responsible for advising clients of the tax implications relating to their business objectives, recommending alternate courses of action, as well as…
Added 9 mins ago
Program Manager
Texas Tech University
Lubbock, TX
Designs, implements and manages an assigned program. Typical duties can include but are not limited to: Identify funding opportunities, conduct program assessments, prepare program reports,…
Added 9 mins ago
AR Collections Manager
RGP
Arlington, TX
…401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally…
Added 9 mins ago
Field Sales Manager
Arrow Electronics
El Paso, TX
Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in
Added 9 mins ago
Executive Director
MSL Community Management LLC
CA
Crosstrain and delegate effectively to ensure operational continuity and professional development, including department head duties coverage and Manager on Duty appointment, during absenc
Added 9 mins ago
Executive Chef
Hawkers Asian Street Food
Windermere, FL
The Executive Chef is the senior culinary leader at the restaurant level, responsible for overseeing all Back of House operations, culinary execution, team development, and financial…
Added 9 mins ago
CQS P&O Performance Manager
Toyota
Plano, TX
Reporting to the CQS P&O Senior Manager, this role leads digital transformation initiatives by managing and supporting engineers who use Power BI, Alteryx, Python, and related tools to…
Added 10 mins ago
Field Sales Manager
Arrow Electronics
Plano, TX
Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in
Added 10 mins ago
T
Store Executive Intern (Store Leadership Intern) - San Antonio, TX (Starting Summer 2027)
Target
San Antonio, TX
- $24 to $25 USD / hour
…store. This internship is a paid 40 hr/week, hands-on training program to develop and prepare you for store leadership. As a Stores Executive Intern, you will get a valuable realistic…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Jacksonville, FL, United States
Miami, FL, United States
Tampa, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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