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Senior Associate - Product Onboarding Program Manager
Capital One
McLean, VA · Richmond, VA
We are looking for talented individuals to join our team as Program Managers, with an opportunity to lead either our Product Onboarding or our Product Manager Machine Learning programs. As…
Added just now
Project Manager (DCAS Program)
Dhaka Technologies Limited Company
Washington, DC
Dhaka Technologies Limited Company (DTLC) is hiring a Project Manager on behalf of the District of Columbia Department of Health Care Finance (DHCF) to support the DCAS Program.
Added 1 min ago
Commercial Manager
S&P Global
New York, NY
Job Duties: S&P Global Inc. seeks a Commercial Manager who will manage a commercial team within the Commodity Insights division and oversee daily processes and client relationships. Lead…
Added 2 mins ago
IR
Employment Coach - Irvine - Availability Sundays
Integrated Resources Institute
Foothill Ranch, CA
- $24 USD / hour
The Employment Coach is responsible for carrying out all directives that come from the Support Manager, their Director of Services, Chief Executive Officer, and Board of Directors. The…
Added 3 mins ago
Principal Technical Program Manager, New Product Development
Tract Capital Management, LP
Remote, United States
The Principal Technical Program Manager, New Product Development leads the most complex and business-critical product development programs supporting data center infrastructure. This role…
Added 5 mins ago
Director, Technical Training
EC Source
Remote, United States
…Transmission and Distribution (ET&D) industry, technical training program development, adult learning principles, and workforce qualification…
Added 5 mins ago
Grant Manager/ Director
Gulf Copper LLC
Galveston, TX
The Grant Manager oversees the organization's grants portfolio, ensuring successful acquisition, administration, compliance, reporting, and closeout of grant-funded programs. This position…
Added 6 mins ago
Clinical Program Director (RN Required)
Healogics LLC
Port Huron, MI
Communicates on a regular basis with the (C)DO and/or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed.
Added 7 mins ago
Executive Assistant
Abbott Laboratories
IL
Career development with an international company where you can grow the career you dream of.
Added 11 mins ago
Life Sciences Instrument Services Business Development Manager
R.E. Mason
Raleigh, NC
We are seeking a technically experienced Business Development Manager to build and grow our Life Science instrumentation, calibration and metrology business throughout NC, SC and VA. This…
Added 11 mins ago
Executive Meeting Manager
DHS Brand
College Park, MD
The Hotel at the University of Maryland is looking for an enthusiastic, motivated, and creative Executive Meeting Manager (EMM) to join our dynamic Sales & Marketing team!
Added 12 mins ago
SC
Program/Project Manager - Teleport & Uplink Infrastructure
Sand Cherry Associates
Remote, United States
- $110,000 to $150,000 USD / year
Seeking an experienced, hands-on Project Manager to lead the planning, coordination, and execution of satellite teleport and uplink infrastructure projects across company-owned facilities…
Added 12 mins ago
TM
Development Review Assistant Division Chief (15306, Grade 34)
The Maryland-National Capital Park & Planning Commission
Largo, MD
- $98,420 to $174,305 USD / year
Do you have passion to ensure equitable, inclusive, and innovative oversight of development processes and projects that support diverse communities?
Added 13 mins ago
GA
Registered Nurse – RN
Genesis Administrative Services LLC
Brooklyn Park, MD
- $40 to $43 USD / hour
Under the direction of the Nurse Supervisor, Unit Manager, or Nurse Executive, the Registered Nurse (RN) delivers efficient, high-quality, and effective nursing care to achieve positive…
Added 14 mins ago
Legal Program Manager
Lowe's Companies, Inc.
Mooresville, NC
The Legal Program Manager drives the governance, and execution of the Legal department's technology business portfolio. This role serves as the primary liaison between Legal, information…
Added 14 mins ago
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Director of Marketing
Ziggi's Coffee
Mead, CO
- $125,000 to $160,000 USD / year
…fast-growing company that continues to promote valuable growth and development opportunities. Our team members share a positive attitude, passion, and drive to create a collaborative work…
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Mecklenburg County YMCA - Chief Executive Officer
YMCA of the USA
6742-Mecklenburg County YMCA, VA
- $57,000 to $76,000 USD / year
Youth Development: Gymnastics, basketball, soccer, volleyball, cheerleading, and summer youth camps.
Added 15 mins ago
Sales Enablement Program Manager
New Relic
Atlanta, GA · Austin, TX · Boulder, CO · Denver, CO · Phoenix, AZ · Portland, OR · Salt Lake City, UT · Seattle, WA
New Relic is seeking a highly organized, proactive Sales Enablement Program Manager to help run the day-to-day operations and program execution of our Global Sales Enablement Team.
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Business Performance Manager, Human Genetics
Amgen Inc.
Remote, United States
R-260119 Business Performance Manager, Human Genetics
Added 16 mins ago
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Sr. Director of Global Tax Reporting & Compliance
Wellhub
Remote, United States
- $172,155 to $236,713 USD / year
Added 16 mins ago
Global Director of Transfer Pricing
Wellhub
Remote, United States
…strategy, governance, compliance, and controversy agenda. This executive will serve as the principal advisor to senior tax, finance, treasury, legal, and business leaders on the design and…
Added 17 mins ago
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Senior Project Cost Specialist
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- $95,000 to $120,000 USD / year
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Added 17 mins ago
Project Executive
Suffolk
West Palm Beach, FL
The Project Executive provides overall leadership and direction on the construction project. Typically, the Project Executive is responsible for negotiating the Owner contract, is the main…
Added 18 mins ago
BTIG: Investment Banking, Business Manager, Associate
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BTIG seeks an Investment Banking Business Manager in our New York office. This individual will partner with senior bankers and key stakeholders (Finance, Legal/Compliance, Operations,…
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FY27 Intern - Camera Systems Internship - Canada (16 months)
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…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Philadelphia, PA, United States
Pittsburgh, PA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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