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Project Manager I - Engineering
ONEOK Services Company LLC
Tulsa, OK
Develop a business case for scope of work. Determine which phase of development a project is in and perform a gap analysis on the number, type and level of definition needed for phase…
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SYSTEMS PROJECT CONSULTANT - 79011398
MyFlorida
TALLAHASSEE, FL
Working Title: SYSTEMS PROJECT CONSULTANT - 79011398
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GRAPHIC DESIGNER - 36000761 1
MyFlorida
TALLAHASSEE, FL
Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and…
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SYSTEMS PROGRAMMING CONSULTANT - 79001347
MyFlorida
TALLAHASSEE, FL
This position will be a lead position on the Network Infrastructure Team. The incumbent assists the team manager with strategic planning for the agency’s projects, and aids in the…
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Workforce Manager
Maximus
Tallahassee, FL
Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.
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Product Manager - Medicare
Intermountain Health
Tallahassee, FL
Implements initiatives, which result in positive program outcomes. Leads cross-functional teams to produce deliverables. Interfaces with a project manager, product team, operational leads,…
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Senior Manager of Lean
Mortenson
Remote, United States
…improvement. Our chosen method to pursue this is Kaizen. The Senior Manager of Lean is a primary resource to promote, develop and support effective company execution of Kaizen, for one or…
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Boeing Global Services P-8A Multi Manager
The Boeing Company
Jacksonville, FL
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
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Fraud Program Manager
EverBank
Jacksonville, FL
The Fraud Program Manager is responsible for the oversight, coordination, and continuous improvement of the organization's fraud prevention, detection, investigation, and mitigation…
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BGS P-8 Boeing Jacksonville IPT First Line Leader
The Boeing Company
Jacksonville, FL
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
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Program Manager, Defense Contracts
Hyliion
Austin, TX
The Program Manager, Defense Contracts is responsible for leading Hyliion’s government and defense programs from opportunity review and proposal development through contract execution and…
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Program Manager, Defense Contracts
Hyliion
Cincinnati, OH
The Program Manager, Defense Contracts is responsible for leading Hyliion’s government and defense programs from opportunity review and proposal development through contract execution and…
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M&A I&D IT Manager
Deloitte
Tampa, FL
Deloitte is seeking an M&A IT Manager to join our M&A Integration & Divestiture (I&D) team within our broader Strategy & Transactions practice. In this role, you will support clients…
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STEP Field Sales Rep - Surgical (Tampa)
Medtronic
Tampa, FL
Project, internship, or rotational program experience supporting business or customer-focused initiatives.
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RO
RECREATIONAL MANAGER
Rite of Passage
Tampa, FL
- $50,000 USD / year
✨Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a Recreational Manager at Columbus Youth Academy in Tampa, Florida✨
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Program/Project Manager
JPMorgan Chase
Tampa, FL
Join our dynamic team as a Program/Project Manager and transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and…
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Lead Technical Program Manager - Trust & Safety
JPMorgan Chase
Tampa, FL
As a Lead Technical Program Manager in the Commercial & Investment Bank, you will drive the successful delivery of complex technology projects and programs that will help reaching business…
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Finance Analyst 1 - Southeast District
Kiewit
Tampa, FL · Orlando, FL
Follows the Corporate Compliance Program and works in conjunction with the compliance department to implement all EEO and labor laws at the project level
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M
886379 - GOVERNMENT OPERATIONS CONSULTANT III - 40046105 (Senior Reporting Analysts)
MyFlorida
ORLANDO, FL
- $61,029.96 USD / year
Coordinate with Program Performance Manager, Data Services Administrator, and other leadership team members to provide continuous project status updates, operational enhancement…
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Manager, Global Mobility Operations & Programs (2 Year Project Assignment)
NBC Universal
Orlando, FL
The Manager, Global Mobility Operations and Programs, ensures effective governance of global mobility processes through the assignee lifecycle, including coordinating across Talent and…
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Research Operations Program Manager
AdventHealth
Orlando, FL
Leads cross-functional project teams by assigning tasks and following up to ensure on-time completion. Develops detailed project plans, including timelines, milestones, and resource…
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Program Manager Optical Communication Terminal Production
CACI International
Orlando, FL
Job Title: Program Manager Optical Communication Terminal Production
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Staff Overhead Transmission Line Structural Engineer Job Details | Black & Veatch Family of Companies
Black & Veatch
Orlando, FL · Tampa, FL
Independently applies knowledge and complies with B&V quality program relative to assigned tasks. May be responsible for ensuring compliance with B&V quality program. Provides related…
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Private Equity Mergers & Acquisitions Strategy & Diligence Manager
Deloitte
Tampa, FL · Miami, FL · Jacksonville, FL · Tallahassee, FL
Private Equity M&A Strategy & Diligence Manager
Added 1 min ago
Mergers and Acquisitions Product Technology Diligence Senior Manager
Deloitte
Jacksonville, FL · Tampa, FL · Miami, FL
As a Senior Manager, you will sell, lead and deliver complex strategic engagements that help refine our clients' IT and product tech / software strategy with a focus on inorganic growth.…

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Deloitte

Lead Forward Deployed Engineer, ServiceNow

St. Louis, MO, United States
Kansas City, MO, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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