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Added 17 mins ago
Plant Engineer 1 – Melter and Offgas Systems
Amentum
Richland, WA
…relating to operations and maintenance of plant equipment during Engineering, Commissioning, and Operations. The Melter and Offgas system engineers are primarily responsible for the glass…
Added 1 hour ago
Cont Improvement Spec Lead (underfill senior)
University of Michigan
Ann Arbor, MI
NOTE: This position is embedded in the Department of Internal Medicine and reports to the Manager of the Department's Clinical Experience and Quality program. This position may be filled at…
Added 1 hour ago
Project Manager Intermediate
University of Michigan
Ann Arbor, MI
The Michigan Medicine Department of Clinical Engineering is seeking a candidate for the Clinical Engineering Project Manager position. This position will provide dedicated…
Added 1 hour ago
Installation Technician III
Securitas Electronic Security, Inc
BUFFALO, NY
Added 1 hour ago
Installation Technician III
Securitas Electronic Security, Inc
BUFFALO, NY
Added 1 hour ago
Engineer Transmission Planning
Avangrid Service Co
ROCHESTER, NY
Job Title: Engineer - Transmission Planning Reports to: Manager, Transmission Planning NY In Office: Rochester, NY (3CC) The base salary range for this position is dependent upon experience…
Added 1 hour ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Data Analytics, US Consumer Services - New York, NY
American Express
New York, NY
- $38.45 to $87 USD / hour
We’re looking for a graduate level intern to support the team on critical and innovative projects as a Summer Analytics Manager. Broadly the role may entail some of the below…
Added 1 hour ago
Supply Chain Manager II, SSD-Direct, OE
Amazon
New York, NY
We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology…
Added 2 hours ago
Senior Systems Engineer
DigaCore Technology Consulting
Remote, United States
…solutions that best fit their needs. This role combines high-level systems engineering with solution architecture. You’ll handle critical escalations, run client assessments, and architect…
Added 2 hours ago
CA
Senior QA Patent Analyst - PCT
Clarivate Analytics
Centennial, CO
- $60,000 to $70,000 USD / year
…specifically focused on patent cases related to mechanical engineering and medical devices. This is a US-based team of 20-22 team members, both full time and contractors. You will report to…
Added 3 hours ago
Staff Software Engineer, AI Solutions
Visa USA Inc
Denver, CO
…infrastructure. - Conducting research and analysis of existing systems to provide accurate time estimates and recommendations to project managers. - Actively participating in project…
Added 4 hours ago
Senior Chassis Engineer
Roush Enterprises
Livonia, MI
At Roush, we fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing,…
Added 4 hours ago
FOOD SVC WORKER II
University of Michigan
Ann Arbor, MI
Professionally communicate with Nursing and unit personnel, co-workers, and the Manager on Duty.
Added 4 hours ago
FOOD SVC WORKER II
University of Michigan
Ann Arbor, MI
Professionally communicate with Nursing and unit personnel, co-workers, and the Manager on Duty.
Added 4 hours ago
FOOD SVC WORKER II
University of Michigan
Ann Arbor, MI
Professionally communicate with Nursing and unit personnel, co-workers, and the Manager on Duty.
Added 8 hours ago
IC
Specialty Equipment (Food Technician)
Intellisource Colorado LLC
Antioch, IL
- $45,760 to $72,800 USD / year
…Operating under the supervision of the local General Maintenance Manager, you'll adhere to established maintenance schedules and guidelines, conducting inspections, cleaning, and repairing…
Added 8 hours ago
IC
Specialty Equipment (Food Technician)
Intellisource Colorado LLC
Centerville, UT
- $45,760 to $72,800 USD / year
…Operating under the supervision of the local General Maintenance Manager, you'll adhere to established maintenance schedules and guidelines, conducting inspections, cleaning, and repairing…
Added 9 hours ago
Medical Assistant
Baystate Medical Practices, Inc
Springfield, MA
…flow. Tests all specialized equipment and contacts Clinical Engineering for repair. Reports any non-compliance or concerns to the Supervisor/Manager Joint Commission, DPH, and…
Added 9 hours ago
Medical Assistant CMA/RMA
Baystate Medical Practices, Inc
Springfield, MA
…flow. Tests all specialized equipment and contacts Clinical Engineering for repair. Reports any non-compliance or concerns to the Supervisor/Manager Joint Commission, DPH, and…
Added 9 hours ago
Medical Assistant- GI Department
Riverbend Medical Group, Inc.
Springfield, MA
…flow. Tests all specialized equipment and contacts Clinical Engineering for repair. Reports any non-compliance or concerns to the Supervisor/Manager Joint Commission, DPH, and…
Added 9 hours ago
Medical Assistant - Pediatrics - Springfield
Riverbend Medical Group, Inc.
Springfield, MA
…flow. Tests all specialized equipment and contacts Clinical Engineering for repair. Reports any non-compliance or concerns to the Supervisor/Manager Joint Commission, DPH, and…
Added 9 hours ago
Medical Assistant - Pediatrics - Chicopee
Riverbend Medical Group, Inc.
Chicopee, MA
…flow. Tests all specialized equipment and contacts Clinical Engineering for repair. Reports any non-compliance or concerns to the Supervisor/Manager Joint Commission, DPH, and…
Added 9 hours ago
Medical Assistant - Pediatrics - Agawam
Riverbend Medical Group, Inc.
Agawam, MA
…flow. Tests all specialized equipment and contacts Clinical Engineering for repair. Reports any non-compliance or concerns to the Supervisor/Manager Joint Commission, DPH, and…
Added 9 hours ago
Medical Assistant - Orthopedics & Podiatry Surgery Practice
Riverbend Medical Group, Inc.
Springfield, MA
…flow. Tests all specialized equipment and contacts Clinical Engineering for repair. Reports any non-compliance or concerns to the Supervisor/Manager Joint Commission, DPH, and…
Added 9 hours ago
Medical Assistant - Mercy MS Clinic - Springfield
Riverbend Medical Group, Inc.
Springfield, MA
…flow. Tests all specialized equipment and contacts Clinical Engineering for repair. Reports any non-compliance or concerns to the Supervisor/Manager Joint Commission, DPH, and…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

St. Louis, MO, United States
Kansas City, MO, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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