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M&T CWE Manager
Bechtel Corporation
Houston, TX
The M&T Construction Workface Effectiveness (CWE) Manager serves as the functional leader for all CWE programs across M&T (Manufacturing & Technology) construction projects, holding…
Added just now
Assistant Sales Manager & Program Manager
Jae Electronics, Inc.
Cupertino, CA
The Assistant Sales Manager & Program Manager will be responsible for all aspects related to managing JAE’s Tesla business including Tesla Inc., with its headquarters in Austin, Texas. In…
Added 2 mins ago
Human Resources Manager
Child, Inc.
Austin, TX
The HR Manager will ensure that human resources programs and initiatives are effective, efficient, and aligned to overall business objectives. The HR Manager will oversee the day-to-day…
Added 3 mins ago
VDC Senior Manager
Turner Construction
Augusta, GA · Appling, GA
…office location(s) or large client projects, and lead business development, preconstruction, engineering, purchasing, and field installation of VDC project…
Added 3 mins ago
Director of Sales (Senior Living)
Discovery Village Tallahassee
Tallahassee, FL
…our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build…
Added 3 mins ago
VP, Outside Recruiting Firm Partner Program Leader
LPL Financial Corp
NY
The Partner Program Leader will move the program toward proactive, accountable partner management, with particular emphasis on expanding W-2 and wirehouse opportunities while continuing to…
Added 5 mins ago
Casino Sales and Support Specialist (Remote- Jan 2027- FL, GA, TX, NC only)
Carnival Corporation
Miami, FL
Perform call-backs/projects to service casino guests as requested by the executive casino host, our casino operations team and/or other members of management/lead department.
Added 6 mins ago
Multi-Unit F&B Manager I
Dufry Careers
MIAMI, FL
Referral program – refer a friend and earn a bonus
Added 7 mins ago
Project Manager
Michael Baker International
Remote, United States
Tidal Basin, a Michael Baker company, is seeking a Project Manager who plans, directs, monitors, and closes complex public-sector consulting and program implementation engagements while…
Added 7 mins ago
Enterprise Quality Manager
QinetiQ US
Lorton, VA
Support development and implementation of program quality plans and ensure customer and contractual requirements are understood and appropriately flowed down.
Added 9 mins ago
Lead Technical Program Manager - Jira, and Payments
JPMC page
Jersey City, NJ
As a Lead Technical Program Manager in Commercial & Investment Bank Technology Group,, you will drive the successful delivery of complex technology projects and programs that will help…
Added 9 mins ago
BTIG: Investment Banking, Business Manager, Associate
U.S. Bank National Association
New York, NY
BTIG seeks an Investment Banking Business Manager in our New York office. This individual will partner with senior bankers and key stakeholders (Finance, Legal/Compliance, Operations,…
Added 10 mins ago
Senior Director, Technical Program Management
Oracle
United States
Partners with executive management and stakeholders to align priorities and goals using technical know-how in a fundamental engineering area or technical domain. Oversees and forecasts the…
Added 11 mins ago
Senior Manager Business Adoption - US
J&J Family of Companies
Raritan, NJ
Oversee training strategy, needs analysis, curriculum, material development, scheduling, logistics and deployment.
Added 11 mins ago
Senior Manager, GSINC Value Realization
J&J Family of Companies
New Brunswick, NJ
We are searching for the best talent for a Senior Manager, GSINC Value Realization within the Global Simplification and Innovation in Contracting program, GSINC.
Added 11 mins ago
Senior Manager, Procurement, Legal Services
J&J Family of Companies
New Brunswick, NJ
…sophisticated professional services categories. The Senior Manager will lead key strategic initiatives, support supplier relationship management, and contribute to the development and…
Added 12 mins ago
Principal, AI Enablement
Boston Scientific
Maple Grove, MN
Own integrated AI activation strategies connecting leadership activation, organizational readiness, capability development, communications, adoption and value realization for priority AI…
Added 12 mins ago
Operations Manager - Valves and Actuators
& 04 Woodward, Inc.
United States
Woodward's Industrial product division in Fort Collins, Colorado is seeking a Production Operations Manager who will responsible for leading all day-to-day manufacturing operations to…
Added 12 mins ago
AH
Hospital Appeals Specialist (RN), Full Time, Day (8a-4p), Morristown, NJ
Atlantic Health System
Morristown, NJ
- Full-time
This position reports to the Manager of Denials. The position will be responsible for completing clinical review of denied services, preparing clinical discussion and appeal letters to be…
Added 12 mins ago
Global Operations Program Manager 3
CORP-Corporate Office
United States
Northrop Grumman Corporate (NGCO) is looking for a Manager, Programs 3 to lead workstreams and develop processes, tools and other work products supporting the enterprise transformation of…
Added 13 mins ago
Senior Manager, System Strategy & Solutions
Medical University Hospital Authority (MUHA)
United States
The Senior Manager, System Strategy & Solutions serves as a strategic leader within Supply Chain Operational Excellence, partnering closely with the Executive Director to drive enterprise…
Added 13 mins ago
Nurse Manager - Perioperative - SJCH
Medical University Hospital Authority (MUHA)
United States
Working both independently and in collaboration with perioperative nurse director and executive leadership, the Nurse Manager supports budget development, resource management, and…
Added 13 mins ago
Expanded IV&V Project Manager
NTT DATA Services
Concord, NH
…other functional and technical advisory services. The Project Manager will coordinate and actively contribute across these workstreams, manage schedules and dependencies, oversee…
Added 13 mins ago
Licensed Practical Nurse (LPN) - Ambulatory Care, Pediatrics Greer, FT, Days
Prisma Health-University Medical Group
Greer, SC
This is a non-management job that will report to a supervisor, manager, director, or executive.
Added 13 mins ago
GO
Senior Systems Engineer
G2 Ops, Inc.
San Diego, CA
- $175,000 to $200,000 USD / year
Serve as a Lead Engineer supporting the Government Assistant Program Manager (APM), providing independent technical assessments and actionable recommendations for Shore VLF communications…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Charlotte, NC, United States
Raleigh, NC, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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