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Added 1 min ago
CF
Intake Specialist, RAPID
Center for Justice Innovation
Brooklyn, NY
- $52,000 to $64,500 USD / year
…barriers to brief therapeutic or programmatic sessions that can lead to declination of prosecution, operating within the Project Reset program;…
Added 4 mins ago
LS
Customer Success Manager
LocusView Solutions Incorporated
Chicago, IL
- $96,000 to $180,000 USD / year
Reporting to the Director of Customer Success, the Customer Success Manager (CSM) nurtures, guides, and grows relationships across a portfolio of utility customers and their contractor…
Added 5 mins ago
Retail Assistant Store Manager
The ODP Group
Tomball, TX
The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us…
Added 6 mins ago
Customer Success Lead, BIM
Black & Decker (U.S.) Inc.
Phoenix, AZ
As a Customer Success Manager within our Construction Technology business, you will be joining our growing SaaS Team as a remote employee, and will be responsible for establishing and…
Added 6 mins ago
Account Manager - Minnesota
Black & Decker (U.S.) Inc.
St. Cloud, MN · Fargo, ND
As an Account Manager, you’ll be part of our sales team and will be working remotely near/in St. Cloud, Duluth or Fargo. You’ll get to:
Added 6 mins ago
Senior UX Researcher
Thomson Reuters Holdings Inc.
NY · Frisco, TX · Ann Arbor, MI · Eagan, MN
…They are under a lot of pressure to ensure the products and services they purchase meet their business needs and are confident in knowing how to use…
Added 6 mins ago
Senior Procurement Analyst (Hybrid - Puerto Rico)
RTX
United States
…and delivery challenges. You will help ensure materials and services are available at the right cost, meet quality standards, and support customer…
Added 6 mins ago
Life Cycle Marketing Manager
Behavioral Innovations
Plano, TX
…direct mail where it earns its place, and a disciplined testing program. This role has scope over lifecycle strategy and experimentation and analytics, as well as being responsible for…
Added 8 mins ago
PT
Manager, AI Security & Harness Engineering
PAYCO The Clearing House Payments Company L.L.C.
United States
- Up to $140,000 USD / year
The Information Security Manager – AI Security & Harness Engineering will lead the technical integration and operational use of advanced AI capabilities across the Information Security…
Added 10 mins ago
A
Quality Control Manager
Actalent
Columbus, OH
- $60 to $75 USD / hour
Job Title: Mission Critical Quality Control Manager (GSA PER DIEM, PAID TRIPS HOME, 10-4 SCHEDULE)Job DescriptionThe Quality Control Manager leads and implements comprehensive project…
Added 10 mins ago
A
Quality Control Manager
Actalent
Lubbock, TX
- $60 to $75 USD / hour
Job Title: Mission Critical Quality Control Manager (GSA PER DIEM, PAID TRIPS HOME, 10-4 SCHEDULE)Job DescriptionThe Quality Control Manager leads and implements comprehensive project…
Added 10 mins ago
Safety Engineer
Actalent
South Sioux City, NE
We are seeking an experienced Environmental, Health, Safety & Security (EHS&S) Manager to lead safety, environmental, and security initiatives at a highly automated manufacturing facility.…
Added 10 mins ago
A
Quality Control Manager
Actalent
Oklahoma City, OK
- $60 to $75 USD / hour
Job Title: Mission Critical Quality Control Manager (GSA PER DIEM, PAID TRIPS HOME, 10-4 SCHEDULE)Job DescriptionThe Quality Control Manager leads and implements comprehensive project…
Added 12 mins ago
Automotive Retail Assistant Manager
Belle Tire
Sycamore, IL
Partner with the Store Manager to manage vendor relationships, product availability, and shop productivity.
Added 12 mins ago
Automotive Retail Assistant Manager
Belle Tire
Joliet, IL
Partner with the Store Manager to manage vendor relationships, product availability, and shop productivity.
Added 12 mins ago
Automotive Retail Assistant Manager
Belle Tire
Bourbonnais, IL
Partner with the Store Manager to manage vendor relationships, product availability, and shop productivity.
Added 12 mins ago
IP
Co-Teacher - IDEA Brackenridge Academy (Immediate Opening)
IDEA Public Schools
San Antonio, TX
- $16.61 to $23.98 USD / hour
Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget…
Added 12 mins ago
Maintenance Shop Lead
Envirowaste, LLC
Philadelphia, PA
POSITION SUMMARY: Reporting to a Maintenance Supervisor or Maintenance Manager, the Maintenance Lead Technician provides direction to a group of technicians to ensure that all repairs and…
Added 12 mins ago
Area Retention MGR
REPUBLIC SERVICES OF FLORIDA, LIMITED PARTNERSHIP
Nashville, TN
POSITION SUMMARY: The Area Retention Manager is responsible for the leading the strategic initiatives across our retention team throughout the each area. This comes from expert level…
Added 12 mins ago
Diesel Shop Technician C
REPUBLIC SERVICES OF SOUTH CAROLINA, LLC
N Charleston, SC
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 12 mins ago
Diesel Technician B
ALLIED SERVICES, LLC
W Columbia, SC
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 12 mins ago
Senior Manager Strategic Sourcing
REPUBLIC SERVICES, INC.
Phoenix, AZ
Lead the National Accounts Sourcing Team in support of Republic Services National Accounts (RSNA) customers, including sourcing strategy, Sustainability Solutions initiatives, subcontractor…
Added 12 mins ago
Maintenance Shop Lead Tech
ALLIED WASTE SERVICES OF NORTH AMERICA, LLC
Circle Pines, MN
POSITION SUMMARY: Reporting to a Maintenance Supervisor or Maintenance Manager, the Maintenance Lead Technician provides direction to a group of technicians to ensure that all repairs and…
Added 12 mins ago
Maintenance Technician C
BFI WASTE SERVICES, LLC
Tulsa, OK
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 12 mins ago
Director of Cost Management
ARCO/Murray Construction Company
Downers Grove, IL
…to drive their success. The Director of Cost Management will lead ARCO’s cost management function and oversee cost management practices across complex construction projects. This role will…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Atlanta, GA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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