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Added 1 min ago
J
Controller - Construction
Jobot
Matthews, NC
- $130,000 to $160,000 USD / year
7. Strong analytical skills and experience interpreting a strategic vision into an operational model.
Added 1 min ago
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Full-Time Paraeducator - New London Public Schools
Kelly Services
New London, CT
- Full-time
Model the ideas that embrace diversity and inclusivity while promoting social and emotional development by encouraging positive peer interactions.
Added 1 min ago
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Supervisor, REMI Operations
ESPN, Inc.
Bristol, CT
- $106,600 to $143,000 USD / year
…live events utilizing a Remote Integration (REMI) production model. The Supervisor will be responsible for the planning, support and execution of all operational requirements of all live…
Added 1 min ago
Director, Strategy Enablement and Operations
Boehringer Ingelheim
Ridgefield, CT
Change leadership and operating-model design.
Added 1 min ago
Client Relationship Manager within Global Workplace Programs
The Cigna Group
Bloomfield, CT
…individual GWP functions. This aligns with GWP’s emerging operating model, which connects portfolio strategy, transactions, design, project delivery, facilities management, and…
Added 1 min ago
Agentic AI Engineer, Senior
Deloitte
Stamford, CT
AWS: Amazon Bedrock (foundation models, model evaluation, and agent orchestration); Knowledge bases (retrieval, metadata filtering, re-ranking), Guardrails, Prompt Flows, and RAG pipelines…
Added 1 min ago
Agentic AI Engineer, Senior - Anthropic/Claude
Deloitte
Stamford, CT
Design and build Generative AI and agentic solutions using Claude, including agent orchestration, tool integration, and Model Context Protocol (MCP) based integrations, using the Claude…
Added 1 min ago
Agentic AI Engineer - Anthropic/Claude
Deloitte
Stamford, CT
Design and build Generative AI and agentic solutions using Claude, including agent orchestration, tool integration, and Model Context Protocol (MCP) based integrations, using the Claude…
Added 1 min ago
Lead Forward Deployed Engineer, Microsoft AI & Data
Deloitte
Stamford, CT · Hartford, CT
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Added 1 min ago
Lead Forward Deployed Engineer, Palantir
Deloitte
Hartford, CT · Stamford, CT
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Added 1 min ago
Lead Forward Deployed Engineer, Frontier GenAI
Deloitte
Stamford, CT · Hartford, CT
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Added 1 min ago
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Enterprise Operating Model Manager, Energy
Accenture
Hartford, CT
- $87,400 to $253,000 USD / year
Accenture's Enterprise Operating Model practice. We partner with Boards, CEOs, and other C-Suite Leaders to co-create their future ways of working, based on their unique business and growth…
Added 1 min ago
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RCAL Private Equity Client Account Lead
Accenture
Hartford, CT
- $132,500 to $338,300 USD / year
Ability to build understanding of PE value creation levers (deal lifecycle, carve‑outs, bolt‑ons, exits, operating model changes)
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Forward Deployed Engineer- ServiceNow
Deloitte
Hartford, CT · Stamford, CT
Apply architecture decisions that balance quality, safety, latency, cost, and model risk.
Added 1 min ago
Senior Forward Deployed Engineer, ServiceNow
Deloitte
Hartford, CT · Stamford, CT
Apply architecture decisions that balance quality, safety, latency, cost, and model risk.
Added 1 min ago
Lead Forward Deployed Engineer, ServiceNow
Deloitte
Hartford, CT · Stamford, CT
Added 1 min ago
Sr. Application Security Engineer
American Express Global Business Travel
Hartford, CT
…application development into application security, bringing a developer's mindset to security and operations, and will mentor others while helping shape how the organization builds and…
Added 1 min ago
HR Reinvention Consulting Sr. Manager, High Tech, Comms & Media or Software & Platforms
Accenture
Hartford, CT
HR Operating Model and Service Delivery Framework
Added 1 min ago
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Organization Change Senior Manager, Software & Platforms or High Tech Industry
Accenture
Hartford, CT
- $132,500 to $338,300 USD / year
…operate and lead effectively in human + digital teams. You model how AI is used in the flow of work, coach others to build confidence and capability, and help teams deliver high-impact…
Added 1 min ago
HR Reinvention Consulting Manager, High Tech Industry
Accenture
Hartford, CT
HR Operating Model and Service Delivery Framework
Added 1 min ago
Associate VP, IT Procurement & Supplier Management
Humana
Hartford, CT
…application rationalization, labor productivity, commercial-model redesign, contractual value recovery, working capital, risk reduction and supplier…
Added 1 min ago
AI Engineer II
Deloitte
Stamford, CT · Hartford, CT
This role is hands-on and delivery-oriented: you will ship production pipelines and services that support model training, real-time inference, and LLM applications using Claude-,…
Added 1 min ago
Data Engineer II
Deloitte
Stamford, CT · Hartford, CT
…modern data and retrieval foundations to support large language model (LLM)-powered applications (e.g., Claude, GPT/Codex, Gemini) including patterns such as retrieval-augmented generation…
Added 1 min ago
AI Engineer III
Deloitte
Hartford, CT · Stamford, CT
This role is hands-on and delivery-oriented: you will ship production pipelines and services that support model training, real-time inference, and LLM applications using Claude-,…
Added 1 min ago
Sr Lead Product Manager Product Insights + Enablement
Lumen
Hartford, CT
Design, build, refine, and maintain AI agents that support Product Managers across the Product Management Operating Model including PRD drafting requirements analysis roadmap synthesis…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Atlanta, GA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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