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Added 47 mins ago
NB
Account Manager
Ntiva Branding
Dallas, TX
- $70,000 to $90,000 USD / year
As Ntiva’s Account Manager on the South Central Market team, you’ll be a trusted advisor to business clients, driving satisfaction, retention, and revenue growth. You’ll build relationships…
Added 1 hour ago
Implementation Consultant
COTIVITI, INC.
SOUTH JORDAN, UT
Added 2 hours ago
E-Commerce IT Senior Product Manager – Waters
BD (Becton, Dickinson and Company)
Milpitas, CA
Plan technical upgrades with the Solution Architect to keep the product relevant.
Added 2 hours ago
SharePoint Developer / Power Platform Specialist - Pentagon, Arlington, VA
Serco USA
Arlington, VA · Alexandria, VA · Washington, DC · Washington Navy Yard, DC · Fairfax, VA · Crystal City, VA · Falls Church, VA · McLean, VA · Bethesda, MD · Vienna, VA · Rosslyn, VA · Silver Spring, MD · Fort Belvoir, VA · Springfield, VA · Rockville, MD · West Bethesda, MD
App Development, Architecture, & Lifecycle Management: Design, architect, and implement custom business applications and technical solutions in SharePoint and the Power Platform directly…
Added 7 hours ago
Salesforce Life Sciences Functional Architect Senior Manager
Accenture LLP Company
NY
A Salesforce Life Sciences Functional Architect at the Senior Manager level within Accenture’s Salesforce Business Group. You operate at the strategic and executive layer of delivery -…
Added 7 hours ago
Salesforce Cross Skilled Functional Architect Manager - Financial Services
Accenture LLP Company
NY · 1515 Woodward Avenue, MS
You are a cross-Financial Services skilled Functional Solution Architect within Accenture’s Financial Services Salesforce Business Group practice, operating at the layer between…
Added 7 hours ago
Salesforce Cross Skilled Functional Architect - Financial Services
Accenture LLP Company
NY · 1515 Woodward Avenue, MS
You are a cross-Financial Services skilled Functional Solution Architect within Accenture’s Financial Services Salesforce Business Group practice, operating at the layer between…
Added 14 hours ago
Software Engineering Unit Manager
Capgemini
Atlanta, GA, GA
…they discover and frame the real problem, define the working solution, and stay accountable throughout build and value…
Added 14 hours ago
Security Technical Account Manager - Project Lightwell
Red Hat
Boston, MA
The Global Services Cross-Platform Team is looking for a Security Technical Account Manager dedicated to supporting customers in the recently announced Project Lightwell. In this role, you…
Added 14 hours ago
Lead Forward Deployed Engineer, ServiceNow
Deloitte
Boston, MA
Cross-Functional Pod Leadership & Program Governance
Added 14 hours ago
SO
Innovation Assistant Director
State of Massachusetts
Boston, MA
- $94,042.82 USD / year
Added 15 hours ago
Senior Technical Program Manager
Penguin Ai
Remote, United States
Your Epic Quest as Our Senior Technical Program Manager!
Added 15 hours ago
SAP - Tech Arch - Integrations Senior Manager - Consulting - Location OPEN
EY
Providence, RI
Experience initiating the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution.
Added 15 hours ago
C
Mentor, Claude Corps
CodePath
Remote, United States
- $110,000 to $124,500 USD / year
…organizations, from pre-Basecamp through the final day of the program. Your job is to help each fellow succeed not only in building with AI, but in navigating the organization around the…
Added 17 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
fort Lauderdale, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 17 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Jacksonville, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 17 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Pensacola, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 17 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Clearwater
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 17 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Miami, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 17 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Tampa, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 17 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Orlando, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 17 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Fort Myers, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 17 hours ago
Technical Project Manager
Amentum
Fort Meade, MD
…team of highly skilled engineers and architects to support a program that provides critical IT capabilities to the Department of Defense. This team is committed to engineering, assembling,…
Added 17 hours ago
SAFe Release Train Engineer
Leidos
Baltimore, MD
Collaborate with the Program Manager, Solution Architect, and Product Manager to ensure alignment of technical strategy, business strategy, and execution across the modernization roadmap.
Added 18 hours ago
S
Solutions Architect, Integrations - Public Sector (US/CA)
Sardine
Remote, United States
- $125,000 to $210,000 USD / year
- 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst, working across multiple technical…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

San Jose, CA, United States
Los Angeles, CA, United States
Sacramento, CA, United States
San Francisco, CA, United States
San Diego, CA, United States
Costa Mesa, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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