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Added 17 mins ago
GU
Senior Manager AI/ML Engineering (Flex)
GSV UPS General Services
United States
- From $128,172 USD / year
We are seeking a highly skilled Senior Manager AI/ML Engineering to lead the design, development, and production delivery of enterprise AI applications incorporating Generative AI, agentic…
Added 26 mins ago
U
Senior Manager AI/ML Engineering (Flex)
UPS
ATLANTA, GA
- From $128,172 USD / year
We are seeking a highly skilled Senior Manager AI/ML Engineering to lead the design, development, and production delivery of enterprise AI applications incorporating Generative AI, agentic…
Added 37 mins ago
S
Principal Product Manager, Material Science
SandboxAQ
Remote, United States
- $204,000 to $306,000 USD / year
Within AISim, ChemSim is SandboxAQ's AI-driven materials discovery platform. We are seeking an exceptional Product Manager to own the Catalysis vertical. This is a dual-mandate role. In the…
Added 41 mins ago
Senior Associate - Product Onboarding Program Manager
Capital One
McLean, VA · Richmond, VA
We are looking for talented individuals to join our team as Program Managers, with an opportunity to lead either our Product Onboarding or our Product Manager Machine Learning programs. As…
Added 59 mins ago
Principal Data Engineer
IDEXX Laboratories, Inc.
Westbrook, ME
+ You'll own delivery of a piece of the team's roadmap and partner directly with Data Science and MLE colleagues on what they need from the data.
Added 1 hour ago
Supply Chain Manager II, Technology Materials Planning
Amazon.com Services LLC
Austin, TX · Nashville, TN
OTS-SC thrives on solving complex challenges with speed, precision, and creativity. We are deeply data-driven, customer-obsessed, and constantly pushing the boundaries of what supply chain…
Added 1 hour ago
Supply Chain Manager II, Technology Materials Planning
Amazon.com Services LLC
Austin, TX · Nashville, TN
OTS-SC thrives on solving complex challenges with speed, precision, and creativity. We are deeply data-driven, customer-obsessed, and constantly pushing the boundaries of what supply chain…
Added 1 hour ago
TV
Software Engineer, Platform Team
The Voleon Group
Remote, United States
- $235,000 to $300,000 USD / year
…investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the…
Added 1 hour ago
S
Manager, Technology Transformation
Skechers
Manhattan Beach, CA
- $130,000 to $160,000 USD / year
· Provide oversight of external consultants and support relationships with key vendors, partners, and service providers to help drive optimal project and program delivery
Added 2 hours ago
Consultant, AI Enablement
Nationwide Mutual Insurance Co.
OH · AZ · IA
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Added 2 hours ago
Senior Consultant, AI Enablement
Nationwide Mutual Insurance Co.
OH · AZ · IA
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Added 2 hours ago
Director, AI Enablement
Nationwide Mutual Insurance Co.
OH · AZ · IA
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Added 2 hours ago
Principal Engineer II - Data Engineering
TMS Toyota Motor Sales, USA, Inc. Company
Plano, TX
This position reports to the Senior Manager, Digital Innovations and plays a critical role in advancing engineering standards, accelerating digital transformation, and scaling delivery…
Added 2 hours ago
Senior Export Compliance Manager, AWS Global Trade and Product Compliance
Amazon.com Services LLC
Seattle, WA · Arlington, VA · San Diego, CA
You will need to be the kind of leader who can build, communicate clearly, and have a consistent track record of delivery. You will need manage multiple competing priorities in a fast-paced…
Added 2 hours ago
TV
Software Engineer, Platform Team
The Voleon Group
Remote, United States
- $235,000 to $300,000 USD / year
…investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the…
Added 3 hours ago
H
Sr AI Manager
Honeywell
Charlotte, NC · Houston, TX · Atlanta, GA · Rosemont, IL · Des Plaines, IL
- $159,000 to $228,000 USD / year
Join a forward-thinking team driving enterprise-wide transformation through advanced analytics and AI. As Sr. AI Manager at Honeywell Process Technology Solutions, you will shape and…
Added 3 hours ago
DevOps Automation Test Engineer
Society of Actuaries Research Institute
Chicago, IL
…quality controls within continuous integration and continuous delivery (CI/CD) pipelines. This role owns and documents the end-to-end DevOps automation lifecycle, from defining requirements…
Added 3 hours ago
Senior DevOps Engineer
Society of Actuaries Research Institute
SCHAUMBURG, IL
…development lifecycle to enable rapid, reliable, and secure delivery of enterprise…
Added 3 hours ago
Sr Technical Program Manager, Product Knowledge
Amazon.com Services LLC
Seattle, WA
Own end-to-end program delivery for selection ingestion and categorization initiatives - from strategy definition and requirements gathering through technical design, implementation,…
Added 3 hours ago
Product Manager
CACI International
Sterling, VA
Guide delivery and integration of spacecraft orchestration applications, enterprise systems, mission workflows, advanced analytics, data science, or AI/ML capabilities when they support…
Added 3 hours ago
SENIOR PRODUCT OWNER - TECHNOLOGY RESEARCH AND DIGITAL INNOVATION
Huntington Ingalls Industries
Newport News, VA
…team. The selected candidate will drive the development and delivery of innovative research on emerging technologies that create business value. In this role, you will serve as the bridge…
Added 4 hours ago
TV
Staff Software Engineer, Platform Team
The Voleon Group
Remote, United States
- $325,000 to $410,000 USD / year
…investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the…
Added 4 hours ago
Mid, AI Product Manager
Red Ventures
NC · 1101 Red Ventures Drive Fort Mill, SC · NY
…product leads while working cross-functionally across your delivery team and our Central Technology group. We're looking for someone with a strong data foundation who can collaborate…
Added 5 hours ago
Engineering Project Manager
Cisco
San Francisco, CA · Milpitas, CA · San Jose, CA
…related technical field, plus 2+ years of experience in technical program management, software delivery, or software engineering (or Master's degree with 1+…
Added 5 hours ago
Technical Project Manager – AI Research
Cisco
San Francisco, CA
Drive End-to-End Execution: Lead project scheduling, dependency mapping, milestone delivery, and risk mitigation across complex AI research and engineering tracks.

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Seattle, WA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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