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Principal I&C Engineer
Hanford Tank Waste Operations & Closure, LLC
Richland, WA
Experience with process and control system platforms including modification to the control system hardware and software, communications systems(including wireless), and development and…
Added just now
I&C Engineer
Hanford Tank Waste Operations & Closure, LLC
Richland, WA
Experience with process and control system platforms including modification to the control system hardware and software, communications systems(including wireless), and development and…
Added 1 min ago
Software Dev Engineer II, Long Term Planning and Forecasting
Amazon
Bellevue, WA
1+ years of software development engineer or related occupational experience
Added 1 min ago
Senior Manufacturing Test Engineer, Amazon Leo OISL
Amazon
Redmond, WA
As a Senior Test Engineer for the OISL Manufacturing Team, you will be responsible for the end-to-end Electrical testing process for a Line-Replaceable-Unit, from initial concept through…
Added 1 min ago
Embedded Software Engineer, Leo Autopilot
Amazon
Redmond, WA
As a Software Development Engineer, you will play a crucial role in the development of services to support the automation of the Leo mission. You will work with a dynamic group of…
Added 1 min ago
Satellite Test Engineer, Amazon Leo Integrated Vehicle Testing
Amazon
Redmond, WA
As Amazon Leo Satellite Test Engineer you will work with multiple engineering and manufacturing teams across ground and space systems to define test requirements, develop test plans and…
Added 1 min ago
Software Development Manager,VIRSAT, KMM, Leo
Amazon
Redmond, WA
We are seeking a Software Development Manager to lead the team responsible for building and owning the VIRSAT infrastructure for merlins and automation framework. This role sits at the…
Added 1 min ago
Software Dev Engineer, Antenna System Validation, Amazon Leo
Amazon
Redmond, WA
1+ years of software development engineer or related occupational experience
Added 1 min ago
Hardware Development Engineer II, Amazon Leo
Amazon
Redmond, WA
We are looking for a hands-on Test Engineer to join the CommSys team within AMZ Leo RF/Modem Dev, responsible for validating 3GPP- and O-RAN-compliant network elements (RAN HW/SW) across…
Added 1 min ago
Software Dev Engineer II, Amazon Leo - Ground Control Services
Amazon
Redmond, WA
1+ years of software development engineer or related occupational experience
Added 1 min ago
Senior Full Stack Engineer - NBA
Humana
Olympia, WA
Familiarity with containerized application deployment, CI/CD pipelines, and cloud-native application development.
Added 1 min ago
Sr. Application Security Engineer
American Express Global Business Travel
Olympia, WA
We are seeking an experienced Senior Application Security Engineer to join our team in the corporate travel industry. This remote position requires a unique blend of application development…
Added 1 min ago
Senior Decision Intelligence Engineer
Humana
Olympia, WA
The Senior Machine Learning Engineer, Decision Intelligence is a hands-on individual contributor responsible for building, deploying, and operating ML and decisioning pipelines for the NBA…
Added 1 min ago
Warehouse Lead Industrial Engineer - Ryder Last Mile (remote)
Ryder System
Olympia, WA
…improvement methods to support new and existing operations. The Lead Engineer will identify, lead and drive change within the operation through data driven CI, Engineering, and Automation…
Added 1 min ago
PN
Software Engineer 1
Pacific Northwest National Laboratory
Olympia, WA
- $83,100 USD / year
This Software Engineer 1 role will support the development of the EMSL Science Central technology platform with a focus on backend services, data infrastructure, and platform reliability.…
Added 1 min ago
Principal Software Engineer
Lyric
Olympia, WA
The Principal Software Engineer is responsible for shaping the technical direction of our products and driving the overall engineering strategy for our flagship initiatives. The position…
Added 1 min ago
System Development Eng, PCIe, AWS PCIe and Signal Integrity Team
Amazon
Seattle, WA
…technology leader to take our engineering of server hardware and software to the next level. As a System Development Engineer on the PCIe and Signal Integrity team within the Core…
Added 1 min ago
Software Development Engineer II, AWS Transform, AWS Transform
Amazon
Seattle, WA
1+ years of software development engineer or related occupational experience
Added 1 min ago
Agentic AI Engineer, Senior
Deloitte
Seattle, WA
Experience with MLOps / AIOps (monitoring, governance, lifecycle), CI/CD pipelines, and cloud-native application development
Added 1 min ago
Software Dev Engineer II, EC2 ML Provisioning
Amazon
Seattle, WA
If you are an experienced software development engineer who is passionate about building the platform to support the world’s premier cloud computing environment, then this is the job for…
Added 1 min ago
Software Development Engineer, Amazon Customer Service AI powered Content Solutions
Amazon
Seattle, WA
As a Software Development Engineer, you'll be a technical leader helping drive decisions that impact critical customer experiences. You'll tackle complex technical initiatives head-on,…
Added 1 min ago
Lead Forward Deployed Engineer, ServiceNow
Deloitte
Seattle, WA
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.
Added 1 min ago
Forward Deployed Engineer- ServiceNow
Deloitte
Seattle, WA
…practitioner who moves with speed and precision, building working software, engaging confidently with senior stakeholders and engineers to bring measurable business impact from day one.…
Added 1 min ago
Senior Forward Deployed Engineer, ServiceNow
Deloitte
Seattle, WA
…practitioner who moves with speed and precision, building working software, engaging confidently with senior stakeholders and engineers to bring measurable business impact from day one.…
Added 1 min ago
Systems Development Engineer, Amazon Foundational Security Services
Amazon
Seattle, WA
As a Systems Development Engineer , you will design, build, and operate scalable solutions at the intersection of Identity and Access Management (IAM), spanning both Amazon-native and…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Denver, CO, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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