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Added 23 mins ago
Contracts Manager-Kiewit Nuclear Solutions-Oak Ridge, TN
Kiewit
Oak Ridge, TN
The Prime Contracts Manager manages non-technical aspects of the projects to which they are assigned. He/she will also provide guidance and assistance and will collaborate with Project…
Added 23 mins ago
Maintenance Superintendent - Chattanooga, TN
ADM
Chattanooga, TN
…reporting role, the Maintenance Superintendent reports to the Plant Manager for day to day execution and to the RCM Regional Manager for technical direction and asset strategy. The focus of…
Added 23 mins ago
Supervisor, Security Protective Operations Center
SpaceX
Memphis, TN
Report to the SPOC Manager and demonstrate a high degree of diplomacy, flexibility, and adaptability.
Added 23 mins ago
T
Senior Business Analyst
TEKsystems
Memphis, TN
- $65 USD / hour
FedEx has engaged TEKsystems Global Services (TGS) to support the accelerated migration of critical Weekly Forecast Manager (WFM) applications from Palantir Foundry to Google Cloud Platform…
Added 24 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Nashville, TN
…Physician Services - Clinical Service Group (). The education program components include coding and Health Information Management (HIM) initiatives. This person serves as a key promoter of…
Added 39 mins ago
Senior, Environmental, Health & Safety Program Manager
American Water
Joint Base Lewis McChord, WA
…professionally! Primary Role Manage the environmental, health, and safety program at the MSG and/or CSG location, supporting project operations, maintenance and capital staff. Responsible…
Added 39 mins ago
Supervisory Engineering Technician
Federal Aviation Administration
Des Moines, WA
Summary Serves as first level manager to assigned workforce consisting of engineering technicians and support personnel. Reports to the Group Manager within Engineering Services.…
Added 40 mins ago
AIML - Sr Engineering Program Manager, Search Quality and Infrastructure
Apple
Seattle, WA
We’re looking for a Senior Engineering Program Manager with a strong track record of building search infrastructure and delivering search products with world knowledge answering features…
Added 40 mins ago
Technical Program Manager, Cost Management
Amazon
Seattle, WA
AWS Data Center Capacity Delivery (DCCD) is looking for a Technical Program Manager to develop and implement a cost management platform to support the global DCCD organization.…
Added 40 mins ago
Software Development Manager, Featured Merchant Algorithm
Amazon
Seattle, WA
1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
Added 40 mins ago
AC
Project/Program Manager I
Aston Carter
Seattle, WA
- $40 to $42 USD / hour
Job Title: Project/Program Manager I Data Management Specialist (Sustainability Reporting)
Added 40 mins ago
Project Manager, Hotel Refurbishment
Carnival Cruise Line
Seattle, WA
The Project Manager, Hotel Refurbishment is responsible for managing fleet technical hotel projects across the Holland America Line, HAL, SBN, and PCL brands. This role involves planning…
Added 40 mins ago
TW
Senior Product & Agile Coach
The Walt Disney Company
Seattle, WA
- $148,300 to $218,700 USD / year
Relevant industry Agile and Product Management qualifications (e.g. AIPMM Certified Product Manager, Certified ScrumMaster (CSM), Certified Agile Coach (ICP-ACC), SAFe Program Consultant…
Added 40 mins ago
Senior Scientist, Spatial Assays
Bristol Myers Squibb
Seattle, WA
Serve as a technical subject matter expert (SME) for external laboratory partnerships (CROs), leading assay transfer, implementation, and lifecycle oversight to ensure robust assay…
Added 40 mins ago
LEAD LOGISTICS MANAGEMENT SPECIALIST
NAVUNSEAWARCENDIV KEYPORT WA
Keyport, WA
You will serve as a Senior Technical Representative for Logistics providing project leadership, oversight, and direction for work assigned to various Project Managers within the program…
Added 52 mins ago
RXS Project Manager Dryer Replacement
Constellation
Marseilles, IL
Responsible for reactor outage execution project teams to support safe, reliable, and efficient outage activities consistent with Constellation Nuclear Corporate and station goals.…
Added 53 mins ago
E
Sr Data Engineer 1
Exelon
OAKBROOK TERRACE, IL
- $104,800 USD / year
…processes under the guidance of a Principal Data Engineer or Manager. May coordinate tasks for other team…
Added 53 mins ago
Electrical Substation Project Engineer - 2
GE Vernova
Oakbrook Terrace, IL
Resolve technical issues in coordination with the customer and project manager.
Added 53 mins ago
Electrical Substation Project Engineer 2
GE Vernova
Oakbrook Terrace, IL
Resolve technical issues in coordination with the customer and project manager.
Added 53 mins ago
Senior Manager, Field Technology
Reyes Holdings
Niles, IL
Relevant certifications such as ITIL, Project Management, Apple, Microsoft, or other industry-recognized technical credentials
Added 53 mins ago
HT
Sr AI Manager
Honeywell Technologies
Rosemont, IL · Des Plaines, IL
- $159,000 to $228,000 USD / year
Experience in technical product or project/program management with a focus on driving adoption and business impact.
Added 53 mins ago
E Commerce Gateway Development Lead
Illinois Department of Innovation & Technology
Springfield, IL
Added 54 mins ago
Manager, Cloud Engineering
Avanade Inc.
Chicago, IL
…controls and documents• Responsible for the design of the AX technical infrastructure and integration in Customer existing environment• works with Customer IT Operation management• Designs…
Added 54 mins ago
Associate Manager, Cloud Infrastructure
Avanade Inc.
Chicago, IL
…controls and documents• Responsible for the design of the AX technical infrastructure and integration in Customer existing environment• works with Customer IT Operation management• Designs…
Added 54 mins ago
Manager, Project Management - Global Payment Network PMO
Capital One
Riverwoods, IL · Chicago, IL
This Project Manager will sit with the Global Payment Network (GPN) PMO and support specifically the Digital Programs and Projects.The individual will be responsible for full lifecycle…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Indianapolis, IN, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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