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Added 20 mins ago
AI Senior Manager - SFL Scientific
Deloitte
Stamford, CT
…deliver valuable AI solutions, tools, and services. As a Senior Manager, you will define and execute our strategy for AI, ML, and GenAI services-from strategic alignment, roadmap…
Added 20 mins ago
Data Science Manager, Gen AI - SFL Scientific
Deloitte
Stamford, CT
…specialized team brings together several key capabilities to architect integrated programs that transform our clients' businesses. We are hiring a Data Science Manager to support the…
Added 1 hour ago
U
Senior Manager AI/ML Engineering (Flex)
UPS
ATLANTA, GA
- From $128,172 USD / year
We are seeking a highly skilled Senior Manager AI/ML Engineering to lead the design, development, and production delivery of enterprise AI applications incorporating Generative AI, agentic…
Added 1 hour ago
Healthcare Engineer
Veterans Affairs, Veterans Health Administration
Los Angeles, CA
Added 2 hours ago
T
Senior Business Analyst
TEKsystems
Memphis, TN
- $65 USD / hour
FedEx has engaged TEKsystems Global Services (TGS) to support the accelerated migration of critical Weekly Forecast Manager (WFM) applications from Palantir Foundry to Google Cloud Platform…
Added 2 hours ago
Senior Engineer – Identity & Access Management (Remote)
United Airlines
Chicago, IL
Architect, develop, and implement accelerators and enablers for automating IAM processes that drive efficiency and accuracy
Added 4 hours ago
II
GIS Solution Architect
IDR Inc.
Denver, CO
- $83 to $88 USD / hour
IDR is seeking a GIS Solution Architect to join one of our top clients for an opportunity in Denver, Minneapolis, or Amarillo. This role is ideal for a seasoned architect with experience in…
Added 5 hours ago
IFS Cloud Solution Architect
Deloitte
Detroit, MI
As a Manager, Strategy, Growth and Transformation on the Power & Utilities Solutions team, you will be responsible for...
Added 11 hours ago
Cloud Platform Architect
MS Services Group, Inc.
Alpharetta, GA
PEArch is seeking a Cloud Platform Engineering Architect to support the ETRADE Cloud program. The role will contribute to the design and evolution of secure, resilient, scalable, automated,…
Added 12 hours ago
Data Science Manager, Gen AI - SFL Scientific
Deloitte
Boston, MA
…specialized team brings together several key capabilities to architect integrated programs that transform our clients' businesses. We are hiring a Data Science Manager to support the…
Added 12 hours ago
AI Senior Manager - SFL Scientific
Deloitte
Boston, MA
…deliver valuable AI solutions, tools, and services. As a Senior Manager, you will define and execute our strategy for AI, ML, and GenAI services-from strategic alignment, roadmap…
Added 12 hours ago
Assistant Project Manager - AI Data Centers
Jacobs
Boston, MA
Jacobs is the #1-ranked design firm on ENR’s Top 500 Design Firms list - for the seventh consecutive year - and the #1 Program Management firm globally (ENR, 2026). We are not riding the…
Added 13 hours ago
Technical Account Manager - USA
Camunda
Remote, United States
- Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
Added 13 hours ago
Cloud Solutions Architect
USA7 DXC Technology Services LLC
ANY CITY, FL
The Manager, Solution Architecture is responsible for the design, development, and integration of IT and IT-enabled services and solutions that address the business needs of external…
Added 16 hours ago
T
Architect
TEKsystems
Hanover, MD
- $156,000 to $234,000 USD / year
Practice Architect ll (Full-time, Remote)Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design,…
Added 16 hours ago
J
Senior Manager, AI Enablement
Justworks
NY
- $188,000 to $242,000 USD / year
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the…
Added 17 hours ago
Cloud Solutions Architect
Saliense LLC
Arlington, VA
Professional Development Reimbursement Program
Added 17 hours ago
Senior Manager, Solutions Engineering
Fin
Remote, United States
…focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach,…
Added 17 hours ago
Senior Manager, Solutions Engineering
Fin
Chicago, IL · San Francisco, CA
…focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach,…
Added 17 hours ago
C(
Solutions Architect
Convey (formerly Message Broadcast)
Remote, United States
- $100,000 USD / year
The Solutions Architect serves as the strategic connective tissue between customers, Sales, Professional Services, Product Management, and Engineering.
Added 19 hours ago
Supply Chain - Digital and AI Procurement Solution Architect - Sr Manager
EY
Los Angeles, CA · Louisville, KY · Albany, NY · Arlington, VA · Baton Rouge, LA · Orlando, FL · Westlake Village, CA · Tallahassee, FL · Washington, DC · Buffalo, NY · Las Vegas, NV · Boston, MA · Grand Rapids, MI · Minneapolis, MN · Cincinnati, OH · Chantilly, VA · Huntsville, AL · Austin, TX · Portland, OR · Akron, OH · Boca Raton, FL · Rogers, AR · Raleigh, NC · Philadelphia, PA · St. Louis, MO · Jericho, NY · Nashville, TN · Palo Alto, CA · Charlotte, NC · Denver, CO · San Jose, CA · Providence, RI · Jacksonville, FL · Richmond, VA · Baltimore, MD · Rochester, NY · Greenville, SC · Dallas, TX · Fort Worth, TX · Stamford, CT · Hartford, CT · San Diego, CA · Cleveland, OH · Toledo, OH · Detroit, MI · San Antonio, TX · Southfield, MI · Oklahoma City, OK · Iselin, NJ · New Brunswick, NJ · Milwaukee, WI · Hoboken, NJ · Kansas City, MO · McLean, VA · Chattanooga, TN · Wichita, KS · Memphis, TN · Atlanta, GA · Pittsburgh, PA · New York, NY · Irvine, CA · Seattle, WA · New Orleans, LA · San Mateo, CA · Sacramento, CA · Secaucus, NJ · Grandview Heights, OH · Tucson, AZ · Birmingham, AL · Des Moines, IA · Charleston, WV · Houston, TX · Tulsa, OK · San Francisco, CA · Alpharetta, GA · Miami, FL · Salt Lake City, UT · Phoenix, AZ · Tampa, FL · Indianapolis, IN · Chicago, IL
EY's Procurement practice helps clients shape, sell, architect and deliver complex digital procurement transformations. As a Digital and AI Procurement Senior Manager / Solution Architect,…
Added 20 hours ago
GU
Senior Manager AI/ML Engineering (Flex)
GSV UPS General Services
United States
- From $128,172 USD / year
We are seeking a highly skilled Senior Manager AI/ML Engineering to lead the design, development, and production delivery of enterprise AI applications incorporating Generative AI, agentic…
Added 20 hours ago
Salesforce Developer
3Core Systems, Inc
Saint Paul, MN
Salesforce Certified Platform Sharing and Visibility Architect
Added 21 hours ago
Airport Planning & Development, Assistant Director- Architecture
City Of Atlanta
Atlanta, GA
…and construction or similar area with experience as a project architect, supervisor, team leader, or design…
Added 21 hours ago
Senior Systems Engineer
Omitron, Inc.
Colorado Springs, CO
This is a senior position and the first dedicated systems engineering role on the program. You will establish the systems engineering foundation for SPARTAN. Your first major task is to…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Nashville, TN, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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