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Added 3 mins ago
Senior Project Manager
City of New York
New York City, NY
We are seeking to hire a Senior Project Manager for leased and City owned space, and who can develop and/or supervise plans, designs and technical drawings to ensure code, industry and City…
Added 3 mins ago
Event Manager
City of New York
New York City, NY
The Event Manager will work directly with the Deputy Executive Director, Events and Protocol. The primary responsibility of the incumbent is to act as the project management lead in…
Added 3 mins ago
ACCOUNTABLE MANAGER
City of New York
Bronx, NY
BEDC seeks to hire an Administrative Engineer NM to be an Accountable Manager (AM) for WSCP. Under general supervision, the selected candidate will report to a Deputy Portfolio Manager…
Added 3 mins ago
ACCOUNTABLE MANAGER
City of New York
Bronx, NY
BEDC seeks to hire an Administrative Project Manager NM to be an Accountable Manager (AM) for WSCP. Under general supervision, the selected candidate will report to a Deputy Portfolio…
Added 3 mins ago
Deputy Director of Business Operations
City of New York
Queens, NY
…planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project…
Added 5 mins ago
Project Engineer
CRH
Louisville, NE
The Project Engineer contributes to the improvement of relevant plant overhauls and capital projects within the company.
Added 8 mins ago
Transformation Office Program Manager
Global Partners
Newton, MA
Global Partners is seeking a highly capable, adaptable and versatile Enterprise Program Manager to support our Transformation Office and ensure enterprise initiatives are executed with…
Added 9 mins ago
JM
Division Project Engineering Manager
Johns Manville
Denver, CO
- $147,400 to $202,600 USD / year
The purpose of the Division Project Engineering Manager’s role is to work closely with business leadership, operations, engineering, finance, marketing and product development, sales, and…
Added 10 mins ago
Speech Pathologist, Acute care, Northeast
Memorial Hermann Health System
Humble, TX
…instruction to patients and caregivers. Creates and implements program development initiatives which serve to improve patient outcomes and program growth in a cost-effective manner and in…
Added 10 mins ago
Staff UX Program Manager, Search UX App Foundations
Google
New York, NY · Mountain View, CA · San Francisco, CA
As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects,…
Added 11 mins ago
Health Care Interpreter II
ECU Health Medical Center
Greenville, NC
Position Summary Under the direction of the manager, the incumbent serves as a health care interpreter for patients and team members in the consecutive, simultaneous, and sight translation…
Added 27 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Scottsdale, AZ · Montgomery, AL · Little Rock, AR · Phoenix, AZ · Sacramento, CA · Denver, CO · Hartford, CT · Washington Dc, DC · Dover, DE · Tallahassee, FL · Atlanta, GA · Des Moines, IA · Boise, ID · Springfield, IL · Indianapolis, IN · Topeka, KS · Frankfort, KY · Baton Rouge, LA · Boston, MA · Annapolis, MD · Augusta, ME · Lansing, MI · Saint Paul, MN · Jefferson City, MO · Jackson, MS · Helena, MT · Raleigh, NC · Bismarck, ND · Lincoln, NE · Concord, NH · Trenton, NJ · Santa Fe, NM · Carson City, NV · Albany, NY · Columbus, OH · Oklahoma City, OK · Salem, OR · Harrisburg, PA · Providence, RI · Columbia, SC · Pierre, SD · Nashville, TN · Austin, TX · Farmers Branch, TX · Salt Lake City, UT · Richmond, VA · Montpelier, VT · Olympia, WA · Madison, WI · Charleston, WV · Cheyenne, WY
Responsible for timely delivery of enhancements, project requests and defects, with optimal and scalable solutions.
Added 31 mins ago
J
Sr. Revenue Enablement Manager, Groups
Jobgether
Remote, United States
- $115,600 to $160,000 USD / year
…steps. Our partner is looking for a Sr. Revenue Enablement Manager, Groups based in the United…
Added 31 mins ago
J
Product Marketing Lead
Jobgether
Remote, United States
- $98,000 to $157,000 USD / year
Review campaign performance and market feedback with the campaign manager, refining messaging and content based on what resonates with customers and prospects.
Added 33 mins ago
Management Trainee – Non Exempt-DIV
Consolidated Electrical Distributors
Anderson, SC
…receivable, financial statements, purchasing, account management, project management, inventory management and business development. Throughout the program, trainees attend multiple…
Added 33 mins ago
Senior Project Manager
GE Vernova
Greenville, SC
The Senior Project Manager will own end-to-end project management for GE Vernova Supply Chain development projects.
Added 33 mins ago
Jira Vendor Management Experience Manager
COOLSOFT
Columbia, SC
…Operations (I&O), is seeking a highly experienced Enterprise Project Manager to lead and coordinate complex technology initiatives supporting one of the largest and most critical…
Added 33 mins ago
Sr. Manager Materials and Manufacturing Planning
Vertiv Group Corp.
Pelzer, SC
…multi-plant manufacturing environment. The Senior Materials Manager partners closely with Operations, Engineering, Program Management, Logistics, Warehouse Operations, Finance, Quality, and…
Added 33 mins ago
Project Manager - Hybrid - In Person Interview
MSys Inc.
Columbia, SC
The client is seeking a highly experienced Enterprise Project Manager to lead and coordinate complex technology initiatives supporting one of the largest and most critical public-sector…
Added 34 mins ago
CO
Assistant Division Manager, Public Works
City of Tacoma
Tacoma, WA
- $141,107.2 to $198,660.8 USD / year
…experienced and collaborative leader to serve as Assistant Division Manager within the Transportation Division. This position manages the Transportation Planning and Mobility Section,…
Added 38 mins ago
Manager IT DBA
TicketNetwork
South Windsor, CT
Participate in project planning, budgeting, vendor management, and technology roadmap discussions.
Added 41 mins ago
Adult Services Manager (OLTC, ADRC & APS)
OTERO COUNTY GOVERNM
La Junta, CO
…programs and monitor for fidelity to policies, rules, laws and program proposals --- includes ensuring compliance and issuing sanctions in somewhat complex political arena; includes…
Added 41 mins ago
Associate Technical Service Specialist (Cranial and Spinal Technologies)
Medtronic
Lafayette, CO
Participates on project and process teams to provide the business with technical and clinical insight, ensuring that Service’s interests are well represented.
Added 41 mins ago
Sr. Project Management Specialist - Value Stream - CST - Lafayette, Colorado (On-site)
Medtronic
Lafayette, CO
The Sr. Project Management Specialist - Value Stream is responsible for leading and coordinating cross-functional initiatives that support product availability, supply continuity, and…
Added 42 mins ago
Planning Manager
Mesa County
Grand Junction, CO
Accountable for the County's development review program and day to day operation of Planning Department. Performs the most difficult and complex professional planning work. Provides…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Nashville, TN, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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