Jobs in the United States

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Added 8 mins ago
IAD Construction Manager
Aviation Enterprise
United States
…non-compliant and deficient work. Escalates noncompliance issues to the Project Manager when a contractor is…
Added 8 mins ago
Cost Estimator Supervisor
Aviation Enterprise
United States
Through subordinate staff, consultants, contractors, and/or personally, and in collaboration with the Department Manager, provides a wide range of cost estimating functions, including…
Added 8 mins ago
Airport Asset and Facilities Services Department Manager
Aviation Enterprise
United States
As the Airport Asset and Facilities Services Department Manager, you will oversee airport asset and facilities management, tenant project management, and related airport programs to ensure…
Added 12 mins ago
Supply Chain Manager
Clorox Services Company
Alpharetta, GA · Oakland, CA
…product supply chains in the portfolio to meet business and project requirements. Includes overall Program/Project Management and Supply Chain Leadership role on transformational or…
Added 16 mins ago
VDC Manager
Skanska USA
Dallas, TX
The VDC Manager leads digital delivery across complex building projects and portfolios. This role sets the VDC strategy, governs standards and model quality, and ensures that design, trade…
Added 17 mins ago
TO
Benefits Program Manager
Town of Queen Creek
Queen Creek, AZ
- $114,621.25 to $166,200.79 USD / year
…and workers’ compensation programs. Responsibilities include program administration, vendor relations, compliance, and reporting. This position leads the Benefit Division, providing…
Added 18 mins ago
Manager, Cloud Developer
Hewlett Packard Enterprise
Ft. Collins, CO
Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Manages exempt individual…
Added 18 mins ago
Principal ASIC Engineering Program Manager
Hewlett Packard Enterprise
Ft. Collins, CO · Spring, TX · Chippewa Falls, WI
Contributions have substantial technical impact on a significant HPE product or project, or on a strategic or architectural direction. Serves as a go-to creator and innovator for critical…
Added 18 mins ago
BMC Firmware Program Manager for AI Servers
Hewlett Packard Enterprise
Spring, TX
…Programs are typically longer-term, multi-functional, multi-project with complex requirements and effort. Manage activities, resource capability, schedules, budgets, and ensure cross…
Added 18 mins ago
UEFI BIOS Firmware Program Manager for AI Servers
Hewlett Packard Enterprise
Spring, TX
…Programs are typically longer-term, multi-functional, multi-project with complex requirements and effort. Manage activities, resource capability, schedules, budgets, and ensure cross…
Added 20 mins ago
CO
Substance Abuse Program and Services Manager
County of Mendocino
Mendocino County, CA
- $50.98 to $61.97 USD / hour
Oversee program/s and supervise staff in the provision of clinical treatment and prevention services. Establish priorities, goals, and objectives consistent with division and department…
Added 22 mins ago
SH
Principal Energy Manager
Stanford Health Care
United States
- $76.97 to $102.01 USD / hour
…complex healthcare facilities perform. As Principal Energy Manager, you’ll connect energy and sustainability goals with practical, value-focused solutions across the building and asset life…
Added 22 mins ago
Senior Project Manager
Isos Technology
Remote, United States
Isos Technology is looking for a Senior Project Manager to lead our most complex, multi-client delivery within the professional services practice. This is a senior individual-contributor…
Added 25 mins ago
Enviromental Test Manager, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
We are looking for an experienced Environmental Test Manager to lead our SSL Manufacturing Test engineering team at Amazon Leo. In this role, you
Added 30 mins ago
Arena Operations Manager
ABM US
Los Angeles, CA
A facilities Operations Manager for the Sports & Entertainment Vertical Market is responsible for the operational and financial success of his/her project. This person leads a diverse team,…
Added 34 mins ago
CO
Management Analyst
City of Artesia, CA
Artesia, CA
- $7,638.77 to $9,749.22 USD / month
Ensures that assigned program/project activities and services comply with relevant federal, state, and local laws, policies, and regulations; researches laws, grants and other regulatory…
Added 40 mins ago
Sr. Manager, Strategy & Ops
Colgate-Palmolive Company
Piscataway, NJ
Role Summary: The Manager of Global Information Technology (GIT) Project Management Office (PMO) and Mergers & Acquisitions (M&A) occupies a high-impact, dual-focus leadership position that…
Added 41 mins ago
D
Senior Project Manager
DataMap
Overland Park, KS
- $90,000 to $140,000 USD / year
As a Senior Project Manager, you lead programs and multiple concurrent projects, including some of DataMap's most visible engagements. Project management at DataMap owns the management of…
Added 48 mins ago
Manager, Secure Technologies Program Management (Onsite)
RTX
United States
The Manager, Secure Technologies Product Management is responsible for providing development support, performance, execution, and growth for Cross Domain Solutions (CDS), Multi-Level…
Added 50 mins ago
Patient Experience Operations Support Program Manager
Banner Health Corporate
United States
The Operations Support Program Manager for Patient Experience plays a key part in advancing Banner Health's commitment to exceptional service excellence. This position proactively…
Added 54 mins ago
T
Senior Program Manager - Product Excellence
ThoughtSpot
Remote, United States
- $145,000 to $175,000 USD / year
…live delivery across both programs. You're a genuine hybrid of program manager, live facilitator, and enablement partner - technical enough to hold your own with a room of SEs,…
Added 1 hour ago
SH
Transfer & Referral Specialist Lead
Sutter Health
Remote, United States
- $42.41 to $63.62 USD / hour
…change (for example, emergencies, staff changes, workload, or technical…
Added 1 hour ago
Senior Process Engineer - Hybrid
Stantec
Plymouth, MN
This role will report internally to the group manager but will have other “soft” lines of reporting to the project managers for projects that you are working on. Although you will not have…
Added 1 hour ago
Manager - Software Engineering
CARFAX
Columbia, MO
Join Team CARFAX as Manager Software Engineering
Added 1 hour ago
Project Manager
Affiliated Engineers, Inc
Tampa, FL
As a Project Manager in our Tampa office, you will help us empower our clients to achieve energy-efficient building solutions, save global environments, and create a better, greener future…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Tempe, AZ, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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