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Workforce IAM Engineer
The College Board
NEW YORK, NY
…non-human identities. About the Opportunity As a Workforce IAM Engineer on the WIAM team, you are a proactive, self-directed identity engineer who tries a fix before asking for one. You…
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Forward Deployed Engineer - Applied AI - Senior Manager - Financial Services - Consulting
EY
New York, NY
Forward Deployed Engineer – Applied AI - Senior Manager - Financial Services
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Security Engineer Manager, SBS Specialized Detections
Amazon
New York, NY
Amazon's Specialized Businesses Security team is seeking a Security Engineer Manager to lead our Specialized Detections team. This is a forward-driving leadership role: you will define what…
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Sr. Software Development Engineer, Amazon Demand Side Platform, Forecasting
Amazon
New York, NY
Own backend data pipelines, indexing systems and service & API layer application support.
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AE
Sr Software Engineer I
American Express
New York, NY
- $123,000 to $215,250 USD / year
American Express is looking for a highly skilled, hands-on Senior Java Software Engineer to join the Enterprise Identity Team , focused on delivering secure, scalable, and reliable Identity…
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Fleet Manager
MTA
New York, NY
Metro-North Railroad reserves the right to remove this posting before the Application Deadline.
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Account SE, Lead
Salesforce.com
NEW YORK, NY
…and you are the future of Salesforce.Overview The Solution Engineer is a role that we often hire at Salesforce. If you are interested in any type of Solution Engineering role, you've come…
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Technical Program Lead, AI/ML
Marsh McLennan Inc.
NEW YORK, NY
…principal-level technical leadership for digital experience and application development initiatives supporting our CFO organization. Based in our US main office, this role will be strongly…
Added 1 min ago
Forward Deployed Software Engineer US Government
Palantir Technologies
NEW YORK, NY
…solution, from high-level system design and prototyping to application development and data integration. As an FDSE, you leverage everything around you: Palantir products, open source…
Added 1 min ago
Full Stack Software Engineer Application Development
Palantir Technologies
NEW YORK, NY
…allocation planning tools driven by rich-ML models.As a Full Stack Engineer focused on application development in Foundry, you will be responsible for crafting the tools used by thousands…
Added 1 min ago
Java Engineer Fixed Income Pricing and Analytics Vice President
Deutsche Bank
NEW YORK, NY
Job Description:Job Title Java Engineer - Fixed Income Pricing and AnalyticsCorporate Title Vice PresidentLocation New York, NY OverviewYou will play a key role in transforming Deutsche…
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Backend Software Engineer Application Development
Palantir Technologies
NEW YORK, NY
…make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader.Your day-to-day…
Added 1 min ago
Software Engineer
Mphasis Corporation
NEW YORK, NY
Added 1 min ago
Backend Software Engineer Infrastructure, Foundations
Palantir Technologies
NEW YORK, NY
…make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader.Our Product…
Added 1 min ago
Senior Front End Software Engineer Application Development
Palantir Technologies
NEW YORK, NY
…tools driven by rich-ML models.As a Senior Front End Software Engineer focused on application development in Foundry, you will be responsible for crafting the tools used by thousands of…
Added 1 min ago
Manager, Strategic Communications
NBC Universal
New York, NY
This role will support external communications across our Product, Technology, Growth and Decision Sciences organizations, helping translate complex technical capabilities, product…
Added 1 min ago
Cyber Operate Manager - IAM PBAC Architect/Engineer
Deloitte
Rochester, NY · Williamsville, NY · New York, NY · Jericho, NY
…identity and access management. As a Lead Managed Services Engineer II, you will lead the design, implementation, and evolution of policy-based access control (PBAC) and broader identity…
Added 1 min ago
Cyber Operate Manager - GCP Cloud DevOps Engineer
Deloitte
New York, NY · Jericho, NY · Williamsville, NY · Rochester, NY
Deloitte is seeking a Lead Managed Services Engineer II to design, automate, and operate enterprise-scale cloud capabilities that support clients' critical cyber assets. In this role, you…
Added 2 mins ago
MI
Resident Project Representative (RPR) - Aviation Construction
McFarland-Johnson, Inc
Syracuse, NY
- $50 to $60 USD / hour
Collaborative Culture: Work alongside multidisciplinary teams that thrive on creativity, support, and teamwork. Collaborative is the most frequent word used to describe MJ's culture in…
Added 2 mins ago
EG
Knowledge Graph Architect
Eliassen Group
Albany, NY
- $100 to $120 USD / hour
…learned to create a reusable knowledge foundation that can support AI, GraphRAG, LLM, and agent-based applications. This role requires expertise in designing and building enterprise…
Added 2 mins ago
EG
Dev Lead
Eliassen Group
Albany, NY
- $110 to $120 USD / hour
Set technical direction for the backlog, supply technical detail for stories, and support refinement and story mapping.
Added 18 mins ago
ASSISTANT PROJECT MANAGER
City of New York
Valhalla, NY
Our Water System Capital Program (WSCP) oversees planning, design, construction management, and construction to support the upgrading and state of good repair of the Bureau of Water…
Added 18 mins ago
ASSISTANT PROJECT MANAGER
City of New York
Valhalla, NY
Our Water System Capital Program (WSCP) oversees planning, design, construction management, and construction to support the upgrading and state of good repair of the Bureau of Water…
Added 18 mins ago
ASSISTANT PROJECT MANAGER
City of New York
Valhalla, NY
Our Water System Capital Program (WSCP) oversees planning, design, construction management, and construction to support the upgrading and state of good repair of the Bureau of Water…
Added 18 mins ago
ACCOUNTABLE MANAGER
City of New York
Bronx, NY
Our Water System Capital Program (WSCP) oversees planning, design, construction management, and construction to support the upgrading and state of good repair of the Bureau of Water…

Closed listing

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Tempe, AZ, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 11, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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