Jobs in the United States

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Added 7 hours ago
Software Engineering Unit Manager
Capgemini
Atlanta, GA, GA
…they discover and frame the real problem, define the working solution, and stay accountable throughout build and value…
Added 7 hours ago
Security Technical Account Manager - Project Lightwell
Red Hat
Boston, MA
The Global Services Cross-Platform Team is looking for a Security Technical Account Manager dedicated to supporting customers in the recently announced Project Lightwell. In this role, you…
Added 7 hours ago
Lead Forward Deployed Engineer, ServiceNow
Deloitte
Boston, MA
Cross-Functional Pod Leadership & Program Governance
Added 7 hours ago
SO
Innovation Assistant Director
State of Massachusetts
Boston, MA
- $94,042.82 USD / year
Added 8 hours ago
Senior Technical Program Manager
Penguin Ai
Remote, United States
Your Epic Quest as Our Senior Technical Program Manager!
Added 8 hours ago
SAP - Tech Arch - Integrations Senior Manager - Consulting - Location OPEN
EY
Providence, RI
Experience initiating the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution.
Added 8 hours ago
C
Mentor, Claude Corps
CodePath
Remote, United States
- $110,000 to $124,500 USD / year
…organizations, from pre-Basecamp through the final day of the program. Your job is to help each fellow succeed not only in building with AI, but in navigating the organization around the…
Added 10 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
fort Lauderdale, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 10 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Jacksonville, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 10 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Pensacola, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 10 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Clearwater
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 10 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Miami, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 10 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Tampa, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 10 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Orlando, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 10 hours ago
Business Analysis & Planning #021
Delan Associates, Inc
Fort Myers, FL
Leads the creation and/or evolution of the enterprise architecture function/program including coordination of an appropriately balanced pursuit of enterprise business, information,…
Added 10 hours ago
Technical Project Manager
Amentum
Fort Meade, MD
…team of highly skilled engineers and architects to support a program that provides critical IT capabilities to the Department of Defense. This team is committed to engineering, assembling,…
Added 10 hours ago
SAFe Release Train Engineer
Leidos
Baltimore, MD
Collaborate with the Program Manager, Solution Architect, and Product Manager to ensure alignment of technical strategy, business strategy, and execution across the modernization roadmap.
Added 11 hours ago
S
Solutions Architect, Integrations - Public Sector (US/CA)
Sardine
Remote, United States
- $125,000 to $210,000 USD / year
- 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst, working across multiple technical…
Added 11 hours ago
SI
Customer Success Manager, Marketing Cloud Next (Public Sector)
Salesforce, Inc.
Remote, United States
- $123,100 to $202,600 USD / year
The Customer Success Manager (CSM) for Marketing Cloud Next is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant…
Added 12 hours ago
T
Solutions Architect (Fulltime Remote)
TEKsystems
Dallas, TX
- $125,000 to $190,000 USD / year
- Full-time
The Solution Architect position is a leadership role responsible for managing multiple sales opportunities and account teams/programs. The Solution Architect provides sales and solution…
Added 12 hours ago
WW
Sr. Technical Delivery Manager (AI Factory)
World Wide Technology Holding, LLC
San Francisco, CA · CA · Austin, TX · San Antonio, TX · Dallas, TX · Houston, TX
- $190,000 to $220,000 USD / year
Strong understanding of program governance, delivery methodologies, risk management, and operational excellence.
Added 13 hours ago
Data/AI Product Manager (Strategy Lead)
Bank of America, National Association
United States
The Data Product Manager (Strategy Lead) role is part of a horizontal function supporting all delivery verticals under the newly formed ITGPST Data Strategy and Delivery organization. This…
Added 13 hours ago
CO
INFORMATION TECHNOLOGY SPECIALIST II / EMERGENCY APPOINTMENT HOMELESSNESS
County of Los Angeles
Los Angeles County, CA
- $13,711.1 to $18,477.56 USD / month
Under managerial review, acts as a consultant, technical expert, system architect, or senior project manager in a large departmental Information Technology organization or may manage a very…
Added 13 hours ago
Software Developer – Identity & Access Management (IAM)
Dev Technology
Tysons Corner, VA
In collaboration with the Project Manager, Development Lead, and incumbent team members, the Software Developer will help to plan, design, and prototype the implementation of secure user…
Added 14 hours ago
M
Innovation Assistant Director
MassCareers
MA
- $94,042.82 USD / year
o Review and approve solution architectures led by the Senior AI Engineer, and serve as design reviewer and technical backup; coordinate with the Development Solutions Architect on…

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Boston, MA, United States

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Job details

Posting language: English
Posted: Aug 11, 2026

Original job description

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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