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Sr. Consulting Manager, Solutions Engineering
Cognizant
Cheyenne, WY
As a Sr. Consulting Manager, Solutions Engineering you will make an impact by designing and delivering enterprise-scale AWS cloud solutions that enable complex application migration,…
Added just now
Sr. IT Project Manager - Project/Program
Maximus
Cheyenne, WY
We are seeking an experienced Delivery Leader to oversee the development, maintenance, testing and implementation of a large-scale healthcare system supporting State Medicaid clients. This…
Added 3 mins ago
T
Development Manager
TEKsystems
San Diego, CA
- $138,000 to $178,600 USD / year
We're seeking an experienced Development Manager to lead a team of software developers supporting critical business and core banking applications. This is an opportunity to drive…
Added 10 mins ago
U
Asset Project Manager
UCB
Raleigh, NC
- $125,600 to $164,900 USD / year
We are looking for an experienced, collaborative and strategic Asset Project Manager to join our Integrated Program Management team. This position will be based out of our offices in…
Added 16 mins ago
MP
Practice Analytics Manager
Manatt, Phelps & Phillips, LLP
United States
- $160,000 to $175,000 USD / year
We are seeking a Practice Analytics Manager to partner closely with Practice Management leadership and Industry and Service Leaders. This role translates financial and operational data into…
Added 30 mins ago
Principal Technical Program Manager
UKG
Lowell
…organizational priorities and technology and architecture trends. Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing…
Added 31 mins ago
Agile Enablement & Governance Lead
Conagra Brands
Omaha, NE
Reporting to the Manager, Information Technology, you will serve as a senior individual contributor providing leadership and expertise in lean-agile enablement, coaching, continuous…
Added 31 mins ago
PC
Executive Chef
P.F. Chang's China Bistro, Inc.
Anaheim, CA
- $78,000 to $93,000 USD / year
Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
Added 36 mins ago
Director of Product Operations
Fortive
Remote, United States
Own and continuously improve Gordian's product development lifecycle and operating model from idea through discovery, development, launch, adoption and iteration.
Added 36 mins ago
MT
Sr Indirect Category Supplier Manager II
Micron Technology
Syracuse
- $101,000 to $173,000 USD / year
JR114644 Sr Indirect Category Supplier Manager II
Added 43 mins ago
KC
Registered Nurse - Primary Care at Downtown Public Health Center
King County
Seattle, WA
- $43.39 to $59.27 USD / hour
Added 43 mins ago
Country Manager - Vietnam
Living Spaces Furniture LLC
La Mirada, CA
The Country Manager - Vietnam is accountable for the strategic leadership, organizational performance, and long-term development of Living Spaces’ Vietnam office. Reporting to the Vice…
Added 51 mins ago
Supplier Manager - Security II
Arrow Electronics
Bismarck, ND
Develop and maintain executive and field-level relationships with key supplier stakeholders.
Added 53 mins ago
Human Resource Generalist - FT
Westin Las Vegas
Las Vegas, NV
…through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio…
Added 1 hour ago
Silicon CAD Technical Product Manager
Ericsson
Austin
The program portfolio spans the following domains. You bring practical depth in at least one domain and sufficient breadth to coordinate specialists and manage dependencies across the wider…
Added 1 hour ago
CAD Design Enablement TPM
Ericsson
Austin
The program portfolio spans the following domains. You bring practical depth in at least one domain and sufficient breadth to coordinate specialists and manage dependencies across the wider…
Added 1 hour ago
AC
Executive Assistant and Board Liaison
Africatown Community Land Trust
Seattle, WA
- $26.45 to $40.46 USD / hour
The Executive Assistant/Board Liaison position is a critically high-level administrative support position that contributes to the development and achievement of ACLT's strategic goals and…
Added 1 hour ago
Sr. Principal CIDO IT Program Manager
Northrop Grumman
Baltimore
Northrop Grumman's Chief Information and Digital Office (CIDO) is seeking an innovative and dynamic IT Program Manager. This leader will support the Advanced Systems organizational unit in…
Added 1 hour ago
Manager Sustainment Operations 3
Northrop Grumman
Elkridge
Northrop Grumman Mission Systems is looking for you to join our AMS Manufacturing organization as a Manager, Project Management, Business Operations & Sector Warranty (Project Manager 3) to…
Added 1 hour ago
A
Senior Project/Program Manager (Environmental/Solid Waste)
Arcadis
Boca Raton · Plantation
- $140,000 to $198,000 USD / year
…South Florida. The ideal candidate will be a strong project and program manager with experience managing complex projects, coordinating diverse stakeholder groups, overseeing project…
Added 1 hour ago
Senior Technical Product Manager - TeraWave - Government
Blue Origin Personnel, LLC
United States
As Senior Technical Product Manager for Government and National Security, you will be the single-threaded leader for every non-commercial TeraWave customer segment: the Department of War…
Added 1 hour ago
Field Sales Manager
Arrow Enterprise Computing Solutions, Inc.
US-CO-Denver, CO
Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in
Added 1 hour ago
CO
Project Manager- Public Works
City of Palmdale
Palmdale, CA
- $57.8 to $73.77 USD / hour
Assist with the development and implementation of contract processing procedures to ensure projects are completed in a timely manner and in compliance with applicable standards.
Added 1 hour ago
CO
Assistant Engineer
City of Palmdale
Palmdale, CA
- $57.8 to $73.77 USD / hour
…responsibility including, but not limited to, design, land development, or capital…
Added 1 hour ago
Senior Engineering Program Manager - Onsite
SNT Medtronic Navigation, Inc.
Fort Worth, TX
The Senior Engineering Program Manager serves as the Operations leader for new product introduction (NPI) programs, providing end-to-end accountability for operational readiness,…

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Boston, MA, United States

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Job details

Posting language: English
Posted: Aug 11, 2026

Original job description

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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