Jobs in the United States

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Added 6 mins ago
Senior Project Manager, PMO
Ornua Co-operative Limited
Evanston, IL
Are you a Senior Project Manager looking for the challenge of helping a mission-driven organization strengthen how strategy becomes execution?
Added 6 mins ago
Senior Project Manager, PMO
Ornua Co-operative Limited
Evanston, IL
Are you a Senior Project Manager looking for the challenge of helping a mission-driven organization strengthen how strategy becomes execution?
Added 8 mins ago
Senior Deltek Vantagepoint SQL Database Administrator
Learn more about us
Dallas, TX
Ardurra is looking to hire a Senior Database Administrator (Deltek Vantagepoint) to join our Information Technology team. This position is open to remote applicants.
Added 18 mins ago
Senior Product Manager
Tebra
Remote, United States
Tebra is seeking a Senior Product Manager for our Patient Experience portfolio. You will help independent healthcare practices connect with patients and reduce administrative work. You will…
Added 28 mins ago
Director of Technology & Data Engineering
Momentous
Park City, UT
…pragmatic technology investment decisions, and thrives as a senior technical leader in a lean, high-growth…
Added 41 mins ago
Business Development Manager - Department of Energy & Industrial Base (Washington, D.C.)
USA 3M Company
WA
…the National Nuclear Security Administration (NNSA) and its production sites and laboratories; the offices under the Under Secretary for Energy, including the Office of Nuclear Energy, the…
Added 44 mins ago
Program Manager, Social Media/Marketing
Florida State University
Tallahassee, FL
…of multimedia and marketing design projects to ensure timely production and execution of…
Added 55 mins ago
General Manager of Operations
Panasonic
De Soto, KS
The General Manager leads through Production Managers and other operational leaders to drive operational excellence, workforce capability, continuous improvement, and sustainable…
Added 55 mins ago
AVP, Casualty Underwriting Performance - E&S/Specialty and Commercial Lines
Nationwide Mutual Insurance Co.
OH · AZ · IA
…strategic direction that they translate into product-level…
Added 1 hour ago
SC
Administrative Coordinator
Swarthmore College
United States
- $29 to $36 USD / hour
Coordinates administrative and logistical support for departmental programming, working with the Chair, Faculty Production Manager, and other designated personnel as needed.…
Added 1 hour ago
Advanced Mfg Engineer Sr Adv
Aerospace
Torrance, CA
As an Advanced Manufacturing Engineer Senior Advanced here at Honeywell Aerospace, you will drive advanced manufacturing strategies, optimize processes, and implement cutting-edge…
Added 1 hour ago
Senior Manager Project Management
American Express
New York, NY · Atlanta, GA · NY
The Senior Project Manager is responsible for leading high-complexity creative marketing projects and defined programs within the OnBrand (OB) organization. This role drives end-to-end…
Added 1 hour ago
Facilities Mechanical Engineer (Onsite, Andover MA)
RTX
United States
…engineering, and construction project management. Reporting to the Senior Manager of Project Execution, this role will lead and execute engineering projects involving troubleshooting…
Added 1 hour ago
Digital Program Lead (DPL) – Advanced Product & Solutions (APS) - El Segundo CA (ONSITE)
RTX
United States
Raytheon has an exciting opportunity for a Digital Program Lead (DPL) in the Advanced Product & Solutions (APS) Strategic Business Unit (SBU) located in El Segundo, CA. This onsite role is…
Added 1 hour ago
Sr. Principal Eng Support Services - RDC Warfighter Support Team
RTX
United States
The Systems Engineering and Test Capabilities (SE&TC) Surface Radars & Sensors Center is seeking a Senior Principal Systems Engineer to support the Sensors Warfighter Support Team onsite at…
Added 1 hour ago
Cost Accounting Manager
Saronic Technologies
Austin, TX · Franklin, LA
- Understanding of how data flows between production, manufacturing execution, and ERP systems (e.g., PMS, MES, and ERP)
Added 1 hour ago
Chief Engineer
Booz Allen Hamilton_United States
Reston, VA · McLean, VA
Delivery Execution & Contract Awareness: Partner with the Program Manager and delivery leads to align technical scope with contract structure - including T&M level-of-effort implications,…
Added 2 hours ago
Director of Programming and Content
CRISTA Media
Shoreline, WA
The Director of Programming and Content, KCMS & KWPZ (Program Director) is responsible for strategic leadership and oversight of the development and execution of CRISTA Media’s content…
Added 2 hours ago
Senior QA/QC Technician
Organo USA, Inc.
Phoenix, AZ
The Senior Quality Control Technician will assist with the planning, implementing and managing the Quality Control program for Ultrapure water (UPW) systems onsite and help support the team…
Added 2 hours ago
Senior QA/QC Technician
Organo USA, Inc.
Phoenix, AZ
The Senior Quality Control Technician will assist with the planning, implementing and managing the Quality Control program for Ultrapure water (UPW) systems onsite and help support the team…
Added 2 hours ago
NL
Chef Manager
NEXDINE, LLC
Simsbury, CT
- $70,000 to $75,000 USD / year
The Chef Manager reports to the Regional Vice President and is responsible for developing and executing culinary results to exceed customer expectations. The Chef Manager oversees and…
Added 2 hours ago
Chef De Cuisine | Raymond James Stadium
Legends Hospitality, LLC
Tampa, FL
The Chef de Cuisine is a key culinary leader responsible for the daily execution, quality, consistency, and operational performance of assigned kitchens and foodservice outlets at Raymond…
Added 2 hours ago
BC
Director of the Bowdoin College Library
Bowdoin College
ME
- $185,000 to $210,000 USD / year
Provide leadership on emerging technologies and on the production, use, and distribution of information in the academy, including scholarly publishing, open access and copyright, and ensure…
Added 2 hours ago
Senior Manager, Asset Quality & Model Oversight
Upstart
Remote, United States
As the Senior Manager, Asset Quality & Model Oversight at Upstart, you will own this function end-to-end, reporting directly to the Head of Secured Lending. You will lead a small team of…
Added 2 hours ago
Senior Production Insurance AI Evaluation Specialist
JDA TSG
United States
…because we know our people are our true differentiator. As a Senior Production Insurance AI Evaluation Specialist, you will run an expert quality review function for active AI agents…

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Boston, MA, United States

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Job details

Posting language: English
Posted: Aug 11, 2026

Original job description

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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