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Added 8 mins ago
Senior Technical Lead – AI/ML
Marvik
Remote, United States
Passionate about leading teams, designing cutting-edge architectures, and working with AI, ML, Deep Learning, and GenAI? If you're an experienced technical leader with deep AI knowledge,…
Added 24 mins ago
Lead Forward Deployed Engineer, Microsoft AI & Data
Deloitte
Denver, CO
…leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery…
Added 24 mins ago
Lead Forward Deployed Engineer, Frontier GenAI
Deloitte
Denver, CO
As a Lead Frontier GenAI FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and…
Added 24 mins ago
Lead Forward Deployed Engineer, Palantir
Deloitte
Denver, CO
…leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery…
Added 24 mins ago
AI Solutions Architect - Life Sciences
Deloitte
Denver, CO
1+ years hands-on experience with AI/GenAI solution architecture, especially agentic systems and LLM-enabled applications
Added 24 mins ago
Senior Forward Deployed Engineer, ServiceNow
Deloitte
Denver, CO
…client team members to rapidly prototype and deliver high-impact GenAI-enabled solutions. This requires a highly motivated practitioner who moves with speed and precision, building working…
Added 24 mins ago
Lead Forward Deployed Engineer, ServiceNow
Deloitte
Denver, CO
…leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery…
Added 24 mins ago
Forward Deployed Engineer- ServiceNow
Deloitte
Denver, CO
…client team members to rapidly prototype and deliver high-impact GenAI-enabled solutions. This requires a highly motivated practitioner who moves with speed and precision, building working…
Added 25 mins ago
Data Products Designer
IBM
Denver, CO
…models, contracts and metadata that downstream analytics, ML and GenAI use cases will…
Added 59 mins ago
Vice President, Verification & Validation – Automotive with Vehicle Launch
Intermedia Group, Inc.
Charlotte, NC
Champion the use of GenAI for requirements review and test review, increasing consistency, completeness, and efficiency across validation workflows.
Added 59 mins ago
Senior Technical Lead Architecture - Enterprise Risk Delivery
Intermedia Group, Inc.
Mc Lean, VA
Experience with building GenAI and AI solutions
Added 59 mins ago
Staff Software Engineer, Agent Quality
Google
Sunnyvale, CA
2 years of experience with GenAI techniques (e.g., LLMs, multi-modal, large vision models) or with GenAI-related concepts (e.g., language modeling, computer vision).
Added 1 hour ago
Contact Center Forward Deployed Engineer – AI
IBM
Detroit, MI
…AI solutions. Combining software engineering, data science, GenAI, agentic AI, and advanced analytics, you will rapidly prototype, deploy, and scale solutions that deliver measurable…
Added 1 hour ago
Forward Deployed Engineer – AI
IBM
Detroit, MI
…AI solutions. Combining software engineering, data science, GenAI, agentic AI, and advanced analytics, you will rapidly prototype, deploy, and scale solutions that deliver measurable…
Added 1 hour ago
Senior Forward Deployed Engineer – AI
IBM
Detroit, MI
…AI solutions. Combining software engineering, data science, GenAI, agentic AI, and advanced analytics, you will rapidly prototype, deploy, and scale solutions that deliver measurable…
Added 3 hours ago
AWS Cloud Security Architect
CGI
Various
The role will also support the secure adoption of AI and Generative AI (GenAI) capabilities, including LLM integrations, retrieval augmented generation (RAG), enterprise AI platforms, AI…
Added 4 hours ago
AI Application Developer (Greenbelt Certified)
BAE Systems
Merrimack, NH
We are seeking an experienced GenAI Application Developer to join our team. The successful candidate will be responsible for designing, developing, and deploying GenAI-powered applications…
Added 5 hours ago
PN
Senior Databricks Engineer
Pacific Northwest National Laboratory
UNAVAILABLE · Richland, WA
- $133,100 USD / year
AI & Automation: Apply GenAI/LLM and emerging AI-agent technologies to automate engineering, testing, documentation, data quality, monitoring, and support.
Added 6 hours ago
Engineer I-Systems Engineering
Verizon Data Services LLC
Temple Terrace, FL
We are seeking a hands-on engineer who brings a strong technical foundation in AI/ML, practical experience with modern GenAI frameworks, and a desire for long-term career growth in our…
Added 6 hours ago
Solution Architecture
Colgate-Palmolive Company
Piscataway, NJ
Technical Governance & Roadmap: Evaluate emerging tech (GenAI orchestration, composable services) and govern technical dependencies to ensure stable, multi-market scalability.
Added 7 hours ago
C
Managing Delivery Executive
Capgemini
New York, NY, NY
- $140,000 to $170,000 USD / year
Leverage delivery analytics, automation, and AI/GenAI capabilities where appropriate to improve planning, reporting, risk management, and productivity.
Added 9 hours ago
Senior Software Engineer
U.S. Bank National Association
Irving, TX · Hopkins, MN
Leverage AI-assisted development tools such as GitHub Copilot, Claude Code, or similar GenAI coding assistants to enhance development, testing, debugging, documentation, and engineering…
Added 9 hours ago
Principal Data Scientist – DDSAI GD
Janssen Research & Development, LLC Legal Entity
Titusville, NJ
…use-case outcomes across connected stakeholder groups using ML, GenAI, optimization, and…
Added 10 hours ago
Product Manager, Higher Education Discipline Product
Cengage Learning Inc.
MA
…accelerate the way we work by applying data, experimentation, and GenAI-enabled practices where appropriate to improve speed, effectiveness, and product impact. It's an exciting role with…
Added 10 hours ago
NJ
AI Supervisor (Administrative Supervisor 4)
New Jersey Courts
Trenton, NJ
- $85,524.22 to $138,623.68 USD / year
Technical Oversight: Design scalable architectures for AI, Generative AI (GenAI) , agentic workloads, integrating LLM’s, RAG pipelines and vector databases

Deloitte

Lead Forward Deployed Engineer, ServiceNow

Boston, MA, United States

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Job details

Posting language: English
Posted: Aug 11, 2026

Original job description

At Deloitte, Forward Deployed Engineers (FDE) don't just build AI solutions, they help clients turn AI ambition into enterprise-scale impact, pairing leading class engineering with pod-based delivery and vertical expertise. If you thrive at the intersection of product, engineering, problem-solving, and client impact, this role puts you at the forefront of AI transformations.

Recruiting for this role ends on 10/30/2026.

Work you'll do

As a Lead ServiceNow FDE, you will serve as the senior practitioner-leader embedded directly with our most strategic clients, leading forward-deployed engineering pods that develop and deploy GenAI solutions into production for Deloitte's most strategic clients. You'll set technical direction, remove delivery blockers, and stay hands-on; designing, reviewing, and debugging systems with the team. You'll translate engineering trade-offs into clear decisions for client leaders when needed. Your ability to influence decisions at the C-suite level, while maintaining hands-on technical credibility, is what sets you apart. Pods under your leadership may be deployed onshore with clients or in hybrid onshore/offshore configurations, leveraging Deloitte's global delivery capability to maximize speed and scale.

Client Engagement

Serve as the senior client-facing presence, building trusted advisor relationships as the senior engineering partner for client product, data, and platform leaders
Lead executive-level discovery, define success metrics (quality, latency, cost, adoption, risk) and a phased plan from prototype to production and scaling
Navigate organizational complexity and influence to align executive sponsors, IT leadership, and business owners around a shared vision
Represent Deloitte's FDE capability in client pursuits, executive briefings, and platform partner engagements-contributing to pipeline development and deal shaping.

Cross-Functional Pod Leadership & Program Governance

Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Enforce delivery standards across the pod: sprint cadences, stakeholder communication plans, risk management, and quality gates
Coordinate multi-pod or multi-workstream engagements, ensuring reliable architecture and consistent client experience.
Mentor and develop junior FDEs

GenAI Solution Development

Architect and oversee delivery of LLM-enabled applications including copilots, agentic workflows, assistants, and knowledge search experiences using one or more enterprise AI platforms (see Platform Requirements below)
Set direction for prompt engineering, tool-use patterns, and human-in-the-loop controls
Govern end-to-end RAG pipeline design-including ingestion, chunking, embedding, vector retrieval, and hybrid search-ensuring production-grade quality and scalability.
Define evaluation frameworks covering quality, hallucination risk, safety, latency, cost, and governance; ensure the pod meets agreed engineering quality bars to these standards.

Engineering & Data Foundations

Review and contribute to production-quality code
Guide architecture of data pipelines powering GenAI use cases
Enforce strong data management, testing, CI/CD, logging, versioning, and documentation practices
Deep familiarity with cloud environments (AWS, Azure, and/or Google Cloud)

The team

Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Drawing on deep experience solving complex IT and non-IT challenges globally, we guide clients through everything from system replacement to full Enterprise transformation. We partner with COOs, CHROs, CFOs/CPOs, CISOs, CIOs/CTOs, technology executives, and service owners across HR, IT, Customer, Field Service, and Project Portfolio Management to modernize technology delivery and operating models. By focusing on NextGen technologies and evolving service models, we help clients shift from foundational technology delivery to becoming the strategic business partner and catalyst for change that today's operational demands require.

Required qualifications

Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
7+ years of experience in software engineering, data engineering, data science, or analytics engineering.
1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
1+ years of experience building reliable, maintainable, and well-documented code
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
10+ years of consulting or relevant industry experience
4+ years of experience overseeing multiple project teams
ServiceNow ITSM certification
Certified Application Developer (CAD)
A minimum of 2 full life cycle ServiceNow ITSM implementations
A minimum of 2 ServiceNow upgrade deployments
Experience across IT Service Management, Incident Management, Problem Management, Change Management, Release Management, and Root Cause Analysis (RCA)
Experience with the ITIL framework
3+ years' experience as an engagement manager
Project scoping, estimating, and planning experience
Sales experience
Experience leading ServiceNow GenAI/agentic transformations (Now Assist, AI Agents) with familiarity governing enterprise AI via ServiceNow AI Control Tower; exposure to Moveworks-based conversational AI a plus
Proven ability to lead architecture of enterprise-scale ServiceNow solutions and advise CIOs and technology executives on platform strategy, roadmap, and capability adoption. ServiceNow SDK experience with Claude and/or GitHub is a plus
Track record deploying Claude Code-augmented delivery at scale, including agentic workstreams, MCP orchestration, subagent parallelization, and hooks-based guardrails across engagements
Experience building reusable Claude Code skill libraries and slash commands for ServiceNow development patterns to accelerate delivery across a practice
Experience training and upskilling customer engineering teams on agentic coding best practices
Demonstrated ability to quantify and communicate delivery acceleration to executive stakeholders (e.g., runbooks and documentation evidencing reduced delivery time)

Preferred qualifications

Experience with cloud environments (AWS, Azure, and/or Google Cloud) and common platform services (storage, compute, IAM, networking)
Demonstrated ability to work directly alongside client technical teams and program stakeholders in fast-paced, ambiguous delivery environments
Data engineering experience with Spark, Airflow/dbt, streaming, data modeling or ML/data science background feature engineering, experimentation or model evaluation
Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Experience integrating LLM solutions with enterprise systems via APIs, microservices, or event-driven architectures
Experience operating within hybrid onshore/offshore teams
Familiarity with security, privacy, and compliance considerations
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
4+ years of experience generating new client business
Experience developing client relationships, identifying new opportunities, and shaping follow-on engagements for continuous improvement
Business development experience selling 3+ year deals, including offering structure and support for those deals
An advanced degree

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $223,700 to $372900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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More about this job

Skills

ServiceNow
Problem solving
Debugging
Leadership
Communication skills
Risk management
Data management
CI/CD
Documentation
AWS
Microsoft Azure
Google Cloud
Computer science
Data engineering
IT service management
Change management
Root cause analysis
ITIL
Estimating
Sales
GitHub
Identity and access management
Apache Spark
Apache Airflow
dbt
Data modelling
ML
Microservices
CMA
Process improvement

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