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Added just now
Technical Program Manager, Secure Connection Services (SCS), Tactical Edge Mission Engineering Group (TEMEG)
Amazon Development Center U.S., Inc.
Arlington, VA · Herndon, VA
Shape the future of secure communications for the world's most critical missions. As a Principal Technical Program Manager for SCS TEMEG, you'll define the strategy and lead customers and…
Added just now
BP
Executive Vice President for Environment Fish and Wildlife
Bonneville Power Administration
Portland, OR
- $199,172 to $228,000 USD / year
Set all internal control standards for effectiveness, efficiency, and productivity and assess all organizational policy, program, and project viability.
Added 1 min ago
A
Global Product Leader
AstraZeneca
Boston, MA · Boston
- $251,610 to $377,415 USD / year
…take on a senior leadership role including both people and project management. Your high level accountabilities are critical to the delivery of AZ business objectives and portfolio value…
Added 1 min ago
Junior Extension Agent (0085961T, CTAHR/NREM/AMER. SAMOA)
University of Hawaii
Honolulu, HI
Program Overview: The Junior Extension Agent will serve as part of the Pacific Forest Resilience Program (PFRP), a coordinated regional network of Junior Extension Agents and program staff…
Added 1 min ago
Junior Extension Agent (0085966T, CTAHR/NREM/FSM)
University of Hawaii
Honolulu, HI
Program Overview: The Junior Extension Agent will serve as part of the Pacific Forest Resilience Program (PFRP), a coordinated regional network of Junior Extension Agents and program staff…
Added 1 min ago
Junior Extension Agent (0085968T, CTAHR/NREM/CNMI)
University of Hawaii
Honolulu, HI
Program Overview: The Junior Extension Agent will serve as part of the Pacific Forest Resilience Program (PFRP), a coordinated regional network of Junior Extension Agents and program staff…
Added 1 min ago
Junior Extension Agent (0085969T, CTAHR/NREM/REP. OF PALAU
University of Hawaii
Honolulu, HI
Program Overview:The Junior Extension Agent will serve as part of the Pacific Forest Resilience Program (PFRP), a coordinated regional network of Junior Extension Agents and program staff…
Added 1 min ago
Junior Extension Agent (0085970T, CTAHR/NREM/REP. OF MARSHALL ISLANDS)
University of Hawaii
Honolulu, HI
Program Overview: The Junior Extension Agent will serve as part of the Pacific Forest Resilience Program (PFRP), a coordinated regional network of Junior Extension Agents and program staff…
Added 1 min ago
Senior Research Associate (Farm Manager) (0097687T, CTAHR/CARES Kona)
University of Hawaii
Kealakekua, HI
Design and lead greenhouse and field research projects, field studies, and experimental trials focusing on crop development, nutrient and soil management, water quality, and sustainable…
Added 5 mins ago
WA
Civil Engineer
Western Area Power Administration
Lakewood, CO
- $106,335 to $142,737 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by Accreditation Board for…
Added 5 mins ago
UP
SHEET METAL MECHANIC LEADER
U.S. Pacific Fleet
Pearl Harbor Naval Base, Oahu, HI
- $38 to $45 USD / hour
…resolving problems for the sheet metal employees assigned to a…
Added 11 mins ago
Environmental Services - Housekeeping Lead
Texas Children\'s
Houston, TX
…space quality and provides input to immediate supervisor for project activities, scheduling, and staffing needs. Completes and submits space assessments in an accurate and timely manner…
Added 13 mins ago
US
SUPERVISORY GENERAL ENGINEER
United States Fleet Forces Command
Naval Shipyard, Portsmouth, VA
- $127,646 to $165,945 USD / year
- Experience providing engineering program management services across multiple engineering disciplines for ship systems, including structural, mechanical, electrical, weapons, and combat…
Added 15 mins ago
VB
Program Analyst
Veterans Benefits Administration
Washington, DC
- $102,415 to $158,332 USD / year
Serves as a Project Lead, conducting research, developing project plans, execute and implements the same (to include event investigations of a confidential nature) to administer or carry…
Added 15 mins ago
NS
PROGRAM ANALYST
Naval Sea Systems Command
Washington Navy Yard, DC
- $102,415 to $158,323 USD / year
…and experience to establish priorities. | You will serve as management advisor to address a variety of interrelated subject matter (e.g., financial, contractual, programmatic, or other…
Added 17 mins ago
Geospatial Area Business Class Leader
HDR
Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA · Plymouth Meeting, PA
- Develop, lead, and deliver Enterprise GIS programs and projects for clients, serving in technical, project management, and advisory roles as appropriate.
Added 19 mins ago
Geospatial Area Business Class Leader
HDR
Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA · Plymouth Meeting, PA
- Develop, lead, and deliver Enterprise GIS programs and projects for clients, serving in technical, project management, and advisory roles as appropriate.
Added 20 mins ago
CO
2026 Public Works Operations Manager (Streets)
City of Oregon City
Oregon City, OR
- $42.61 to $53.2 USD / hour
The City of Oregon City is excited to accept applications for a Public Works Operations Manager position which will lead the Streets Division in Public Works. The position is responsible…
Added 23 mins ago
UA
Civil Engineer (Hydraulics)
U.S. Army Corps of Engineers
Jacksonville, FL
- $106,437 to $138,370 USD / year
The incumbent will serve as a Jacksonville District coastal engineering subject matter expert and a lead coastal engineer on the most challenging Federal projects USACE has to offer in the…
Added 23 mins ago
MD
Program Analyst
Missile Defense Agency
Fort Greely, AK
- $101,206 to $156,455 USD / year
This position is part of the Department of War (DoW), Missile Defense Agency (MDA). The Incumbent serves as a Program Analyst assigned to the Warfighter Support Center and matrixed to a…
Added 26 mins ago
CN
PROGRAM MANAGER
Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM)
Washington Navy Yard, DC
- $143,913 to $197,200 USD / year
You will develop comprehensive program plans and strategies, monitor and control execution for the S3ALE program, enabling effective and efficient execution of the program and ensuring…
Added 26 mins ago
UF
SUPERVISORY FISH BIOLOGIST
U.S. Fish and Wildlife Service
Leadville, CO
- $89,508 to $116,362 USD / year
…automated systems; preparing technical reports and briefings for management and partner organizations; and evaluating operational, staffing, production, and budget information to support…
Added 29 mins ago
UA
INTERDISCIPLINARY
U.S. Army Corps of Engineers
New Orleans, LA · Rock Island, IL · Memphis, TN · Vicksburg, MS · Saint Paul, MN · Saint Louis, MO
- $108,137 to $140,580 USD / year
A. Degree: Bachelor's degree (or higher degree) in engineering. To be acceptable, the program must: (1) lead to a bachelor's degree (or higher degree) in a school of engineering with at…
Added 29 mins ago
VH
Health System Specialist
Veterans Health Administration
Location Negotiable After Selection
- $106,437 to $172,980 USD / year
Change Management and Operational Improvement: Apply project management and organizational improvement principles to support implementation of new initiatives, address operational…
Added 32 mins ago
US
LOGISTIC MANAGEMENT SPECIALIST
United States Fleet Forces Command
Portsmouth Naval Shipyard, ME · Point Loma Complex, San Diego, CA
- $57,150 to $91,644 USD / year
You will serve as a LOGISTIC MANAGEMENT SPECIALIST in the MATERIAL SOURCING & PROJECT MANAGEMENT DIVISION, SUPPLY DEPARTMENT of PORTSMOUTH NAVAL SHIPYARD.

Closed listing

Deloitte

Customer Strategy Senior Consultant

St. Louis, MO, United States
Kansas City, MO, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Support Deloitte's Customer Strategy and Design practice by helping clients shape initiatives that improve customer experience, operating effectiveness, and commercial outcomes. In this role, you will contribute to strategy development and cross-functional delivery efforts across marketing/agency, customer, and digital/product development programs. The ideal candidate brings 2+ years of experience in consulting and customer strategy within marketing and/or digital transformations, along with the ability to analyze problems, structure recommendations, and support implementation.

Recruiting for this role ends on January 30, 2027

Work you'll do

As a Senior Consultant, Strategy, Growth, and Transformation on the Customer Strategy and Design team, you will be responsible for...

Supporting customer strategy, marketing or digital transformation, and/or product strategy engagements
Conducting research, synthesize data, and develop insights related to customer strategy, channel performance, campaign operations, and experience design
Creating client-ready deliverables, including presentations, process maps, business cases, journey maps, and implementation plans
Collaborating with cross-functional teams to support recommendations on customer experience improvements, while showcasing business value
Assist with workstream management, stakeholder coordination, and execution of project deliverables across multiple priorities

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others

The team

Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.

Qualifications

Required:

4+ years of experience in supporting customer strategy, marketing, digital transformation or product strategy in a client serving environment
4+ years of experience working with cross-functional stakeholders across strategy, marketing, product, operations, and technology
3+ years of experience with customer journey mapping, service design, or channel strategy
Bachelor's degree
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience with operating model design, process improvement, or organizational transformation
Experience with GenAI / Agentic in day-to-day work processes
Experience with customer analytics, segmentation, or go-to-market strategy
Industry experience in one or more for the following: Healthcare, Life Sciences, Consumer, FSI

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 - $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

More about this job

Skills

Research
Presentation skills
Customer experience
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Customer segmentation
UX design
Process improvement

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