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Added 3 mins ago
Assistant General Manager
Chipotle Mexican Grill
Manhattan, KS
…to grow into General Managers by assisting in the day-to-day operations of our restaurants. You’ll learn what it takes to run a strong business, hire and train great people, and deliver a…
Added 3 mins ago
Plumber Senior
University of Kansas
Lawrence, KS
…nine paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options, and State of Kansas discounts…
Added 3 mins ago
Quality Coordinator
The Greenbrier Companies, Inc.
Kansas City, KS
…process standardization across functions, and corrective action development, tracking, and…
Added 3 mins ago
Mechatronic Apprentice
CBRE
Kansas City, KS
…join our global network of professionals supporting client operations across CBRE. Looking for growth and career advancement? We offer opportunities for advancement after successful…
Added 3 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Overland Park, KS
The Coding Operations Education Consultant (Work from Home) is responsible for assisting in the efficient and effective design, development, and delivery of all coding operations education…
Added 3 mins ago
Support Services Specialist
Veterans Benefits Administration
Wichita, KS
…disposing of equipment and furniture. Oversees the fleet management program by coordinating day-to-day functions by documenting and authorizing operators, scheduling utilization and…
Added 3 mins ago
Marketing Manager - INTRUST Bank Arena
Legends Global Wichita/Andover
Wichita, KS
Added 3 mins ago
IDP Power BI Data Analyst
Wichita State University
Wichita, KS
Added 3 mins ago
BC
OPL Claims Correspondent
Blue Cross Blue Shield of Kansas
Topeka, KS
- $26.83 USD / hour
Added 4 mins ago
General Manager, Licensed Cosmetologist
Madison Reed
San Francisco, CA · 551 Grant AveSan Francisco, CA
…is threefold: guest satisfaction, business building and team development.…
Added 4 mins ago
BC
OPL Claims Correspondent
Blue Cross Blue Shield of Kansas
Topeka, KS
- $26.83 USD / hour
Added 4 mins ago
BC
Reimbursement Analyst
Blue Cross Blue Shield of Kansas
Topeka, KS
- $28.6 USD / hour
Added 4 mins ago
Package Assembly Production Coordinator (Olathe, Kansas (KS), US, 66061)
SPX
Olathe, KS
…more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.…
Added 4 mins ago
EG
Cloud Engineer
Eliassen Group
Topeka, KS
- $70 to $88 USD / hour
Provide technical leadership across Agile teams, establishing standards for design, development, and operational excellence.
Added 4 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Topeka, KS
- $50 to $55 USD / hour
Own and prioritize the backlog for team websites, translating business needs into clear requirements, user stories, and actionable development work.
Added 8 mins ago
UO
Flight Hardware and System Integration Engineer
University of Colorado Denver
Boulder, CO
- $50,000 to $60,000 USD / year
…Department of Mechanical Engineering and the Robotics Graduate Program at the University of Colorado, Boulder that conducts research and development in the areas of field robotics and…
Added 8 mins ago
UO
Open Rank-Instructor, Sr. Instructor, Assistant, Associate, Professor
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
Engage in the academic mission of the Division and develop a robust research program in any of the pillar areas of the Division
Added 8 mins ago
UO
Part - Time Perinatal IOP Behavioral Health Counselor (LPC/LCSW/LAC)
University of Colorado Denver
Aurora, CO
- $70,000 to $85,000 USD / year
…positions are a mix of FTE in our Perinatal Intensive Outpatient Program (PIPER) and our new Perinatal Substance Use Intensive Outpatient Services. This position is part time, up to .49 FTE…
Added 8 mins ago
UO
Associate Professor of Arctic Sciences and Environmental Intelligence
University of Colorado Denver
Boulder, CO
- $120,000 to $137,000 USD / year
…down-payment assistance programs; teaching, research, and professional development programs; and the University of Colorado tuition assistance benefits…
Added 8 mins ago
UO
Open Rank - Assistant, Associate, Professor (tenure-eligible)
University of Colorado Denver
Aurora, CO
- $130,000 to $185,000 USD / year
…candidate's qualifications, research focus, and alignment with program needs, appointments may be made in either…
Added 8 mins ago
UO
Family Physician - CU Medicine Family Medicine - Park Meadows Clinic Open Rank:
University of Colorado Denver
Aurora, CO
- $195,000 to $242,000 USD / year
Attend and present at conferences, meetings and trainings in order to maintain certification and enhance professional skills; participates in faculty development activities.
Added 8 mins ago
UO
Family Physician - UCHealth Family Medicine - Boulder Clinic - Open Rank: Senior
University of Colorado Denver
Aurora, CO
- $195,000 to $242,000 USD / year
Attend and present at conferences, meetings and trainings in order to maintain certification and enhance professional skills; participates in faculty development activities.
Added 8 mins ago
UO
Pediatric Psychologist in Physical Medicine & Rehabilitation- Open Rank Assistan
University of Colorado Denver
Aurora, CO
- $113,000 to $125,000 USD / year
The Pediatric Rehabilitation Psychology & Neuropsychology Program within the Department of Physical Medicine & Rehabilitation (PM&R) at the University of Colorado School of Medicine is…
Added 8 mins ago
UO
AdaCAD Community Manager
University of Colorado Denver
Boulder, CO
- $62,400 to $66,000 USD / year
Lead strategy and development of plans for onboarding users and contributors; making sure new community members feel welcomed, supported, and adhere to the community guidelines.
Added 8 mins ago
UO
Facilities Engineer
University of Colorado Denver
Boulder, CO
- $86,000 to $96,000 USD / year
…management, capital construction, housekeeping and grounds-keeping operations. HFS has approximately 200 full-time employees and approximately 60 part-time and student staff, who all strive…

Closed listing

Deloitte

Customer Strategy Senior Consultant

Nashville, TN, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Support Deloitte's Customer Strategy and Design practice by helping clients shape initiatives that improve customer experience, operating effectiveness, and commercial outcomes. In this role, you will contribute to strategy development and cross-functional delivery efforts across marketing/agency, customer, and digital/product development programs. The ideal candidate brings 2+ years of experience in consulting and customer strategy within marketing and/or digital transformations, along with the ability to analyze problems, structure recommendations, and support implementation.

Recruiting for this role ends on January 30, 2027

Work you'll do

As a Senior Consultant, Strategy, Growth, and Transformation on the Customer Strategy and Design team, you will be responsible for...

Supporting customer strategy, marketing or digital transformation, and/or product strategy engagements
Conducting research, synthesize data, and develop insights related to customer strategy, channel performance, campaign operations, and experience design
Creating client-ready deliverables, including presentations, process maps, business cases, journey maps, and implementation plans
Collaborating with cross-functional teams to support recommendations on customer experience improvements, while showcasing business value
Assist with workstream management, stakeholder coordination, and execution of project deliverables across multiple priorities

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others

The team

Deloitte's Customer Strategy and Design practice is the strategic and experiential hub of Deloitte Digital. We excel in customer experience, marketing strategy, commercial transformation, and innovation/design, offering insights to navigate disruption and shape client agendas. Our team includes business strategists, operations experts, designers, and technologists focused on customer-centered solutions. We specialize in customer segmentation, go-to-market strategy, channel optimization, service design, UX design, and customer analytics. Join us to drive impactful customer experiences and market success.

Qualifications

Required:

4+ years of experience in supporting customer strategy, marketing, digital transformation or product strategy in a client serving environment
4+ years of experience working with cross-functional stakeholders across strategy, marketing, product, operations, and technology
3+ years of experience with customer journey mapping, service design, or channel strategy
Bachelor's degree
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

Experience with operating model design, process improvement, or organizational transformation
Experience with GenAI / Agentic in day-to-day work processes
Experience with customer analytics, segmentation, or go-to-market strategy
Industry experience in one or more for the following: Healthcare, Life Sciences, Consumer, FSI

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 - $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#CSD_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

More about this job

Skills

Research
Presentation skills
Customer experience
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Customer segmentation
UX design
Process improvement

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