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Added 2 mins ago
Senior/Staff Backend Software Engineer - Data Platform
GridCARE
Redwood City, CA
Added 4 mins ago
Institutional Client Transformation Director
Juniper Square
New York City, NY
Added 8 mins ago
IG
Remote AI Application Engineer
Insight Global
Remote, United States
- From $71 USD / hour
Proficiency with FastAPI or a similar modern Python API framework.
Added 8 mins ago
E
Head of Support Engineering
Exa
San Francisco, CA
- $220,000 to $335,000 USD / year
- 5+ years in technical support, support engineering, SRE or customer engineering, including 2+ years leading a technical support team, ideally at an API, developer-tools or AI company
Added 11 mins ago
AI Native Software Engineer - Digital Core - Americas Market
Accenture LLP Company
NY
Build and ship production features across front end, APIs, backend services, integration, and data, taking a feature end to end across every layer it touches.
Added 15 mins ago
SAP - Tech Arch - Integrations Senior Manager - Consulting - Location OPEN
EY
Providence, RI
Working knowledge of cloud integration platforms (AWS, Azure, GCP) and SAP cloud tools (HCI, OData Services, SAP API Management).
Added 20 mins ago
Manager, Software Development and Engineering
Charles Schwab Inc.
Southlake, TX
Schwab is recruiting a driven, results-oriented software developer who shares our passion for technology, innovation and excellence. Our main goal here at Schwab is to transform people’s…
Added 21 mins ago
Digital Engineer (Palantir)
KBR Wyle Services, LLC
El Segundo, CA
Our Systems Engineering & Integration (SE&I) team has an immediate need for a hybrid Digital Engineer in El Segundo, CA. As a SE&I professional, candidates will provide System Engineering…
Added 21 mins ago
Senior Full-Stack Software Engineer
KBR Wyle Services, LLC
Beavercreek Township, OH
· Validate AI-generated code for correctness, security, performance and maintainability before integration.
Added 26 mins ago
Geographic Information System Software Developer
LLNL
Livermore, CA
We are seeking an early-career Geographic Information System (GIS) Developer with strong Python programming skills to develop, automate, and maintain geospatial data workflows, analysis…
Added 32 mins ago
UG
Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $72,800 to $130,000 USD / year
Strong understanding of software engineering best practices, including secure coding standards, testing strategies (unit, integration, performance), and design patterns
Added 34 mins ago
Manager Marketing and Personalization Technology
Academy Sports + Outdoors
Katy, TX
…and mobile architectures, SDKs, client-side and server-side integration patterns, event instrumentation, real-time data activation, and cloud-based software…
Added 36 mins ago
Senior Workday HRIS (Human Resource Information Systems) Systems Analyst
AAA NCNU
Walnut Creek, CA
Oversees complex cross-system integration architecture (EIBs, Studio, API connectors) connecting HRIS with Payroll, Benefits, and IT platforms.
Added 36 mins ago
Principal Kubernetes Engineer
CIQ
Remote, United States
CIQ is the founding support and services partner of Rocky Linux and the developer of the RLC Pro family of Enterprise Linux distributions, Fuzzball workload orchestration, Warewulf Pro…
Added 39 mins ago
AI Product & GenAI Engineering
Unum Group
Portland, ME · Chattanooga, TN
Strong understanding of Generative AI and agentic architectures, including LLM integration, RAG, agent orchestration, evaluation, observability, and human-in-the-loop patterns, combined…
Added 39 mins ago
Software Engineer, ERP Applications & Development
Anduril Industries
Costa Mesa, CA
…across the systems the ERP ecosystem touches, including Oracle Integration Cloud (OIC), enterprise data platforms, and the business applications those teams depend on. Your job is to turn…
Added 41 mins ago
MA
Senior Software Engineer - Salesforce, Java
Manufacturers and Traders Trust Co
Buffalo, NY
- $97,100 to $161,800 USD / year
…gathering, with expanded ownership of release engineering, integration delivery, and operational readiness for Commercial Lending's enterprise integration services and supported platforms,…
Added 43 mins ago
Integrations Engineer – MuleSoft
Wynn Resorts
Las Vegas, NV
A minimum of three (3) years of hands-on integration development experience, with at least a minimum of two (2) years building production solutions on MuleSoft (Mule 4).Strong proficiency…
Added 57 mins ago
Software Engineer
CACI International
Aurora, CO
Write comprehensive unit and integration tests for your code
Added 57 mins ago
Software Engineer II - Location is HYBRID in either Dallas, TX or Denver, CO
AT&T
Denver, CO
Create and maintain automated unit, integration, and service-level tests.
Added 58 mins ago
S
Asset Protection Reporting & Insights Manager
sephora.com
Remote, United States
- $99,025 to $131,765 USD / year
Expertise in Salesforce API and VisualForce including experience with shell scripting and backend integration
Added 58 mins ago
Security Automation Engineer - Python
U.S. Bank National Association
Minneapolis, MN
…candidate will bring strong hands-on Python development and API integration experience, with the ability to build solutions that automate processes and improve the reliability and…
Added 59 mins ago
TV
Senior / Mid-Level Data Engineer
Team Velocity Marketing
Remote, United States
- From $120,000 USD / year
Support both batch and near real-time data integration requirements.
Added 1 hour ago
Software Developer
Moonshot
Denton, TX
Moonshot Labs builds the internal software that accelerates Moonshot's manufacturing business. As a Software Developer, you'll design and build custom tools, applications, and AI agents…
Added 1 hour ago
Senior Workday Integration Developer
HR Green
Johnston, IA · Sarasota, FL · Melbourne, FL · Tempe, AZ · Austin, TX · Colleyville, TX · Palm Desert, CA · Peoria, IL · Aurora, IL · Greenwood Village, CO · Corona, CA · Colorado Springs, CO · St. Paul, MN · St. Louis, MO · Sioux Falls, SD · New Lenox, IL · McHenry, IL · Houston, TX · Cedar Rapids, IA
HR Green is bringing its Workday integration portfolio in-house, and we are looking for a Senior Workday Integration Developer to own it. Our Workday environment connects HR, payroll, and…

Closed listing

Deloitte

Customer AI Solution Architect

New Orleans, LA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Lead the design and delivery of artificial intelligence (AI)-enabled customer experiences across marketing, commerce, sales, and service. As a Customer AI Solution Architect, you will help clients identify AI use cases, design solutions that align with front-office platforms and operating models, and guide delivery from prototypes to production. You will act as a senior individual contributor with client technology executives and architects while leading a Deloitte team of developers and engineers through delivery. You will also establish reusable architecture patterns and engineering standards that support delivery across programs.

Recruiting for this role ends on January 27, 2027

Work you'll do

As a Customer AI Solution Architect, you will be responsible for designing and delivering AI-enabled customer experiences from discovery through production. You will...

Architect agentic customer experiences for marketing, commerce, sales, and service, including customer assistants, conversational commerce, personalization, sales enablement, and support experiences.
Design agentic systems that address orchestration, planning, tool use, state management, retrieval, memory, model selection, routing, failure handling, and cost management; determine when agentic approaches add value over deterministic workflows.
Integrate AI solutions with front-office platforms and enterprise services using composable, headless, application programming interface (API)-led, and event-driven architectures; account for identity, consent, real-time data, security, and experience latency.
Embed oversight and safeguards through human approvals, escalation and override paths, scoped permissions, prompt-injection defenses, personally identifiable information (PII) handling, audit logging, and privacy and data-residency controls.
Lead architecture and security reviews with client stakeholders, resolve design issues, and coach technical teams on reference architectures, reusable patterns, and engineering standards.
Lead and manage a Deloitte team of developers and engineers: set technical direction, plan and assign work, run design and code reviews, manage delivery quality and risk, and develop team members through coaching and feedback.
Lead rapid prototypes and production delivery using AI-accelerated engineering practices; establish practices for AI evaluation, regression testing, observability, drift and latency monitoring, cost tracking, and continuous integration and continuous delivery (CI/CD); and partner with stakeholders to prioritize use cases, define AI-enabled and AI-native experiences, and connect delivery to business and customer outcomes.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead and manage technical teams, projects, or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others

The Team

Deloitte's Advertising, Marketing and Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth.

Qualifications

Required:

6+ years of experience architecting and delivering high-performance enterprise technology solutions (for example, web, mobile, commerce, CRM, or integration platforms), including work that predates generative AI.
Hands-on experience designing and delivering two or more artificial intelligence (AI) solutions or agentic systems deployed in production and used by real customers or employees, in one or more of marketing, commerce, sales, or service.
Hands-on experience designing agentic systems deployed in production that include orchestration, tool integration, retrieval augmented generation (RAG), context assembly, agent memory, model selection, routing, and failure handling.
Hands-on production experience with at least one agent framework, such as LangGraph, Google Agent Development Kit (ADK), Claude Agent Software Development Kit (SDK), or Amazon Bedrock AgentCore, and foundation-model application programming interfaces (APIs) for prompt and context engineering, structured outputs, tool use, prompt versioning, or model evaluation.
Hands-on experience integrating deployed AI solutions with enterprise platforms through APIs or event-driven architectures and addressing identity, consent, real-time data, security, privacy, and data-residency requirements.
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred:

Experience designing conversational or agentic customer experiences that include brand-safety controls, trust controls, response-latency measurement, and customer-experience measurement.
Assess and benchmark software products, models, and technology options.
Experience measuring discoverability in AI-powered answer and discovery experiences.
Experience applying AI coding or design agents and agentic software development lifecycle (SDLC) practices with documented delivery-speed or quality measures.
Experience taking prototypes or pilots into production with adoption and operating plans.
Experience with customer data, identity resolution, and consent management for personalization and AI-driven decisions.
Experience presenting AI architecture choices and trade-offs to chief technology officers (CTOs), chief data officers (CDOs), or chief marketing officers (CMOs).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#AMC_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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