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Added 3 mins ago
Software Engineer II/III
Textron
Hunt Valley, MD
…Current focal areas include autonomous control, advanced payload integration, vision systems, and other emerging technologies to enhance our unmanned surface vehicle platforms’…
Added 4 mins ago
RU
Software Engineer
Randstad USA
Plano, TX
- $54.62 to $64.62 USD / hour
Skilled in developing solutions for network defined automation and/or cloud IT solutions, including CLI, API development and Integration with network and security products from Checkpoint &…
Added 4 mins ago
D
Software Engineer Intern
Docusign
Seattle, WA
- $38 to $45 USD / hour
…that improves the Runtime Change Platform and enhances the developer experience. You will receive mentorship, participate in design and code reviews, and learn how production-quality…
Added 5 mins ago
Software Engineer II/III
Textron
Hunt Valley, MD
…Current focal areas include autonomous control, advanced payload integration, vision systems, and other emerging technologies to enhance our unmanned surface vehicle platforms’…
Added 5 mins ago
Advisor Financial Systems
Orgill
Collierville, TN
Assist with the design and integration of multiple project source and execution systems to facilitate financial visibility within PPM and supporting EPM for planning and budgeting activities
Added 5 mins ago
AA
Intermediate Software Engineer
Aegon Asset Management
Cedar Rapids, IA
- $80,000 to $92,000 USD / year
Integration & API Technologies: REST APIs, Micro Services, SNS, SQS, Spring Integration, Apache Camel, JWT, SAML, OAuth 2.0
Added 5 mins ago
Lead Software Engineer - NBA
Humana
Des Moines, IA
…services, Kafka producers and consumers, outbox processors, and integration…
Added 5 mins ago
Senior Network Engineer WAN and Cloud Connectivity GCS Associate Director
EY
Des Moines, IA
…ExpressRoute, cloud transit architectures, private connectivity, and integration with AWS and Google Cloud where…
Added 5 mins ago
Data Governance Analyst
Intermountain Health
Des Moines, IA
Experience with system and data integration via API
Added 5 mins ago
C
Frontier Engineer (AI/Agentic)
Cognizant
Des Moines, IA
- $100,000 USD / year
…strength in full-stack or backend application development, API design, databases, cloud platforms, and emerging AI…
Added 6 mins ago
C
Senior Quality Engineering Automation Engineer
Cognizant
Des Moines, IA
- $53,477 to $92,500 USD / year
Implement functional, integration, regression, and end-to-end testing solutions across multiple applications and platforms.
Added 6 mins ago
Lead Technical Product Manager | Healthcare | APIs, Integrations, & Embedded AI Solutions
Wolters Kluwer
Des Moines, IA
Working within the API operating model and the strategic direction established by product leadership, you will lead day-to-day execution for a defined product area, partner closely with…
Added 6 mins ago
C
SDET / QA Automation Engineer – Playwright, Selenium, Java & Functional Testing
Cognizant
Des Moines, IA
- $53,000 to $92,500 USD / year
…Java, and Cucumber , while driving quality across functional, integration, regression, and end-to-end testing initiatives. This role requires close collaboration with developers, business…
Added 8 mins ago
Senior Scala Software Engineer
3Core Systems, Inc
Chicago, IL
Other AWS technologies, such as API Gateway, ALB, NLB, Fargate, Lambda, S3,
Added 9 mins ago
UFT Automation Test Lead
Capgemini
Bridgewater, NJ, NJ
…OpenText UFT/QTP, test automation framework development, SQL, API testing, and CI/CD…
Added 12 mins ago
Junior ServiceNow Administrator - Secret clearance
PGTEK
Mechanicsburg, PA · Montgomery, AL · Ogden, UT · Oklahoma City, OK · Fort Meade, MD
…scripting who is looking to develop their skills in platform integration, automation, and federal mission…
Added 13 mins ago
Software Developer
Moonshot
Lewisville, TX · Denton, TX
Moonshot Labs builds the internal software that accelerates Moonshot's manufacturing business. As a Software Developer, you'll design and build custom tools, applications, and AI agents…
Added 16 mins ago
UD
Data Engineer Sr.
USA Donaldson Company Inc.
Bloomington, MN
- $92,400 to $115,500 USD / year
Experience with Data Management tools including Data Ingestion, Data Integration services, Data Transformation, Application Integration, and API Management tools.
Added 19 mins ago
Applied AI Engineer II
Blue Origin Personnel, LLC
Space Coast, FL
…and Large Language Model (LLM) technologies. As a Software Developer focused on Artificial Intelligence, you join us to build the next generation of software that powers Blue Origin's New…
Added 20 mins ago
Lead Software Engineer - NBA
Humana
Carson City, NV
…services, Kafka producers and consumers, outbox processors, and integration…
Added 20 mins ago
Staff Site Reliability Engineer
BeyondTrust
Remote, United States
Own and optimize foundational services, including api gateways, service meshes, caches, configuration management, and secrets management.
Added 20 mins ago
C
Frontier Engineer (AI/Agentic)
Cognizant
Carson City, NV
- $100,000 USD / year
…strength in full-stack or backend application development, API design, databases, cloud platforms, and emerging AI…
Added 20 mins ago
C
Senior Quality Engineering Automation Engineer
Cognizant
Carson City, NV
- $53,477 to $92,500 USD / year
Implement functional, integration, regression, and end-to-end testing solutions across multiple applications and platforms.
Added 20 mins ago
Lead Technical Product Manager | Healthcare | APIs, Integrations, & Embedded AI Solutions
Wolters Kluwer
Carson City, NV
Working within the API operating model and the strategic direction established by product leadership, you will lead day-to-day execution for a defined product area, partner closely with…
Added 20 mins ago
C
SDET / QA Automation Engineer – Playwright, Selenium, Java & Functional Testing
Cognizant
Carson City, NV
- $53,000 to $92,500 USD / year
…Java, and Cucumber , while driving quality across functional, integration, regression, and end-to-end testing initiatives. This role requires close collaboration with developers, business…

Closed listing

Deloitte

Customer AI Solution Architect

Houston, TX, United States
Austin, TX, United States
Dallas, TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Lead the design and delivery of artificial intelligence (AI)-enabled customer experiences across marketing, commerce, sales, and service. As a Customer AI Solution Architect, you will help clients identify AI use cases, design solutions that align with front-office platforms and operating models, and guide delivery from prototypes to production. You will act as a senior individual contributor with client technology executives and architects while leading a Deloitte team of developers and engineers through delivery. You will also establish reusable architecture patterns and engineering standards that support delivery across programs.

Recruiting for this role ends on January 27, 2027

Work you'll do

As a Customer AI Solution Architect, you will be responsible for designing and delivering AI-enabled customer experiences from discovery through production. You will...

Architect agentic customer experiences for marketing, commerce, sales, and service, including customer assistants, conversational commerce, personalization, sales enablement, and support experiences.
Design agentic systems that address orchestration, planning, tool use, state management, retrieval, memory, model selection, routing, failure handling, and cost management; determine when agentic approaches add value over deterministic workflows.
Integrate AI solutions with front-office platforms and enterprise services using composable, headless, application programming interface (API)-led, and event-driven architectures; account for identity, consent, real-time data, security, and experience latency.
Embed oversight and safeguards through human approvals, escalation and override paths, scoped permissions, prompt-injection defenses, personally identifiable information (PII) handling, audit logging, and privacy and data-residency controls.
Lead architecture and security reviews with client stakeholders, resolve design issues, and coach technical teams on reference architectures, reusable patterns, and engineering standards.
Lead and manage a Deloitte team of developers and engineers: set technical direction, plan and assign work, run design and code reviews, manage delivery quality and risk, and develop team members through coaching and feedback.
Lead rapid prototypes and production delivery using AI-accelerated engineering practices; establish practices for AI evaluation, regression testing, observability, drift and latency monitoring, cost tracking, and continuous integration and continuous delivery (CI/CD); and partner with stakeholders to prioritize use cases, define AI-enabled and AI-native experiences, and connect delivery to business and customer outcomes.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead and manage technical teams, projects, or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others

The Team

Deloitte's Advertising, Marketing and Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth.

Qualifications

Required:

6+ years of experience architecting and delivering high-performance enterprise technology solutions (for example, web, mobile, commerce, CRM, or integration platforms), including work that predates generative AI.
Hands-on experience designing and delivering two or more artificial intelligence (AI) solutions or agentic systems deployed in production and used by real customers or employees, in one or more of marketing, commerce, sales, or service.
Hands-on experience designing agentic systems deployed in production that include orchestration, tool integration, retrieval augmented generation (RAG), context assembly, agent memory, model selection, routing, and failure handling.
Hands-on production experience with at least one agent framework, such as LangGraph, Google Agent Development Kit (ADK), Claude Agent Software Development Kit (SDK), or Amazon Bedrock AgentCore, and foundation-model application programming interfaces (APIs) for prompt and context engineering, structured outputs, tool use, prompt versioning, or model evaluation.
Hands-on experience integrating deployed AI solutions with enterprise platforms through APIs or event-driven architectures and addressing identity, consent, real-time data, security, privacy, and data-residency requirements.
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred:

Experience designing conversational or agentic customer experiences that include brand-safety controls, trust controls, response-latency measurement, and customer-experience measurement.
Assess and benchmark software products, models, and technology options.
Experience measuring discoverability in AI-powered answer and discovery experiences.
Experience applying AI coding or design agents and agentic software development lifecycle (SDLC) practices with documented delivery-speed or quality measures.
Experience taking prototypes or pilots into production with adoption and operating plans.
Experience with customer data, identity resolution, and consent management for personalization and AI-driven decisions.
Experience presenting AI architecture choices and trade-offs to chief technology officers (CTOs), chief data officers (CDOs), or chief marketing officers (CMOs).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#AMC_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

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Skills

Sales
Cost management
Coaching
CI/CD
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Artificial intelligence
Assembly
Software development
ICT system programming
Customer experience

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