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.Net Developer
Cyncly
Solon, OH
Cyncly’s development team is seeking a .Net Developer to join us. We’re focused on providing software solutions that delight our customer base, which consists primarily of window…
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IT Internship - Summer 2027
United States
Added just now
QA Automation Engineer
Infosys
United States
Requires hands-on experience in UI automation with Playwright, Standalone API testing, and integrating tests into CI/CD pipelines.
Added 1 min ago
IG
Salesforce CPQ Developer
Insight Global
Remote, United States
- From $45 USD / hour
-Understanding of API integrations and how Salesforce components interact with APIs
Added 1 min ago
Principal IT Architect
NextEra Energy
Juno Beach, FL
Lead solution design across application, integration, API, data, cloud, infrastructure, security, machine learning, and generative AI domains.
Added 3 mins ago
Professional Services Project Manager, Americas
IGEL Technology
United States
Hands-on expertise with the IGEL stack: IGEL OS (including OS 12), IGEL Universal Management Suite (UMS), IGEL Cloud Gateway, and the IGEL Management Interface API.
Added 5 mins ago
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Unit Associate I, full-time nights 11p-7a, Mother/Baby, Atlantic Health Morristown Medical Center
Atlantic Health System
Morristown, NJ
- Full-time
…Health, HIPAA and hospital/system policies. Performs payroll and API scheduling duties as applicable. Participates in unit-based rounding/audits, staff meetings, unit specific workflows and…
Added 6 mins ago
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Partner Solutions Engineer
Anrok
San Francisco, CA · Salt Lake City, UT · New York City, NY
- $160,000 to $230,000 USD / year
You'll become the technical face of Anrok to partner engineering and product teams - mastering our API, the quote-to-cash workflows our partners own, and enough sales tax and VAT depth to…
Added 8 mins ago
H&
Counsel, Regulatory (Pharmacy)
Hims & Hers
Remote, United States
- $175,000 to $210,000 USD / year
…Quality on issues related to compounding, pharmacy operations, API manufacturing and…
Added 8 mins ago
Project Director - Capital Project Execution
Tallgrass
Houston, TX
Familiarity with DOT, NEC, ASME, API, and ASTM and other specifications, standards, and recommended practices typical in the natural gas or hazardous liquid transportation industry.
Added 9 mins ago
Program Specialist / HepC Navigator
San Francisco Community Health Center
San Francisco, CA
San Francisco Community Health Center (formerly known as API Wellness Center) is a federally qualified health center that provides culturally competent, high quality medical care, health…
Added 10 mins ago
Remote Role: Integration Developer (SureCommercial) | Duck Creek Policy/Guidewire PolicyCenter/Majesco/BriteCore |
TMS LLC
Remote, United States
…interfaces, and data flows. Experience with cloud migration, API development, and enterprise system integration is highly…
Added 10 mins ago
Integration Developer
TMS LLC
Remote, United States
…interfaces, and data flows. Experience with cloud migration, API development, and enterprise system integration is highly…
Added 11 mins ago
Senior Metallurgical Engineer
Worley
AB, CA
Strong working knowledge of applicable ASME, CSA, API, ASTM, NACE/AMPP codes and standards.
Added 11 mins ago
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Senior AI Engineer
MassCareers
MA
- $89,993.11 USD / year
Lead the definition and maintenance of OSA's AI reference architecture, including standard patterns for RAG, agents, API exposure, logging, and evaluation, with review and approval by the…
Added 11 mins ago
Tenable Engineer - Secret | DC Metro
Optiv Federal Inc.
Washington, DC
Added 11 mins ago
INTL Senior Python Engineer
Insight Global
West Palm Beach, FL
…functionality. This role will focus heavily on backend development, API design, and modernization of existing applications within AWS…
Added 12 mins ago
Senior Consulting Manager, AI-Led Mainframe Modernization
Cognizant
Tallahassee, FL
…go-live, including code conversion, application decomposition, API enablement, data migration, cloud migration, cutover, and…
Added 12 mins ago
Consulting Principal, AI-Led Mainframe Modernization
Cognizant
Tallahassee, FL
…assessment, including code conversion, application decomposition, API enablement, data migration, cloud migration, cutover, and…
Added 12 mins ago
C
Senior Quality Engineering Automation Engineer
Cognizant
Tallahassee, FL
- $53,477 to $92,500 USD / year
Experience with API testing tools and automation frameworks.
Added 12 mins ago
Data Governance Analyst
Intermountain Health
Tallahassee, FL
Experience with system and data integration via API
Added 12 mins ago
C
SDET / QA Automation Engineer – Playwright, Selenium, Java & Functional Testing
Cognizant
Tallahassee, FL
- $53,000 to $92,500 USD / year
Added 12 mins ago
Lead Technical Product Manager | Healthcare | APIs, Integrations, & Embedded AI Solutions
Wolters Kluwer
Tallahassee, FL
Apply and improve standards for API governance, lifecycle management, versioning, reliability, and developer experience.
Added 12 mins ago
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Senior .NET / SQL Developer
Cognizant
Tallahassee, FL
- $64,025 to $94,500 USD / year
We are seeking a highly skilled Senior .NET / SQL Developer to join our team. In this role, you will be responsible for designing, developing, and supporting enterprise applications with a…
Added 12 mins ago
Senior, Full Stack Engineer - Tax Transformation
Deloitte
Lake Mary, FL · Tampa, FL
Proven hands-on experience on .NET Core, ASP.NET Core Web API, SQL, NoSQL, Entity Framework 6 or above, Azure, Database performance tuning, Applying Design Patterns, Agile.

Closed listing

Deloitte

Customer AI Solution Architect

Morristown, NJ, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Lead the design and delivery of artificial intelligence (AI)-enabled customer experiences across marketing, commerce, sales, and service. As a Customer AI Solution Architect, you will help clients identify AI use cases, design solutions that align with front-office platforms and operating models, and guide delivery from prototypes to production. You will act as a senior individual contributor with client technology executives and architects while leading a Deloitte team of developers and engineers through delivery. You will also establish reusable architecture patterns and engineering standards that support delivery across programs.

Recruiting for this role ends on January 27, 2027

Work you'll do

As a Customer AI Solution Architect, you will be responsible for designing and delivering AI-enabled customer experiences from discovery through production. You will...

Architect agentic customer experiences for marketing, commerce, sales, and service, including customer assistants, conversational commerce, personalization, sales enablement, and support experiences.
Design agentic systems that address orchestration, planning, tool use, state management, retrieval, memory, model selection, routing, failure handling, and cost management; determine when agentic approaches add value over deterministic workflows.
Integrate AI solutions with front-office platforms and enterprise services using composable, headless, application programming interface (API)-led, and event-driven architectures; account for identity, consent, real-time data, security, and experience latency.
Embed oversight and safeguards through human approvals, escalation and override paths, scoped permissions, prompt-injection defenses, personally identifiable information (PII) handling, audit logging, and privacy and data-residency controls.
Lead architecture and security reviews with client stakeholders, resolve design issues, and coach technical teams on reference architectures, reusable patterns, and engineering standards.
Lead and manage a Deloitte team of developers and engineers: set technical direction, plan and assign work, run design and code reviews, manage delivery quality and risk, and develop team members through coaching and feedback.
Lead rapid prototypes and production delivery using AI-accelerated engineering practices; establish practices for AI evaluation, regression testing, observability, drift and latency monitoring, cost tracking, and continuous integration and continuous delivery (CI/CD); and partner with stakeholders to prioritize use cases, define AI-enabled and AI-native experiences, and connect delivery to business and customer outcomes.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead and manage technical teams, projects, or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others

The Team

Deloitte's Advertising, Marketing and Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth.

Qualifications

Required:

6+ years of experience architecting and delivering high-performance enterprise technology solutions (for example, web, mobile, commerce, CRM, or integration platforms), including work that predates generative AI.
Hands-on experience designing and delivering two or more artificial intelligence (AI) solutions or agentic systems deployed in production and used by real customers or employees, in one or more of marketing, commerce, sales, or service.
Hands-on experience designing agentic systems deployed in production that include orchestration, tool integration, retrieval augmented generation (RAG), context assembly, agent memory, model selection, routing, and failure handling.
Hands-on production experience with at least one agent framework, such as LangGraph, Google Agent Development Kit (ADK), Claude Agent Software Development Kit (SDK), or Amazon Bedrock AgentCore, and foundation-model application programming interfaces (APIs) for prompt and context engineering, structured outputs, tool use, prompt versioning, or model evaluation.
Hands-on experience integrating deployed AI solutions with enterprise platforms through APIs or event-driven architectures and addressing identity, consent, real-time data, security, privacy, and data-residency requirements.
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred:

Experience designing conversational or agentic customer experiences that include brand-safety controls, trust controls, response-latency measurement, and customer-experience measurement.
Assess and benchmark software products, models, and technology options.
Experience measuring discoverability in AI-powered answer and discovery experiences.
Experience applying AI coding or design agents and agentic software development lifecycle (SDLC) practices with documented delivery-speed or quality measures.
Experience taking prototypes or pilots into production with adoption and operating plans.
Experience with customer data, identity resolution, and consent management for personalization and AI-driven decisions.
Experience presenting AI architecture choices and trade-offs to chief technology officers (CTOs), chief data officers (CDOs), or chief marketing officers (CMOs).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#AMC_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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