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Added 14 mins ago
Open Rank - Assistant / Associate / Full Professor
North Carolina State University
Raleigh, NC
The Department of Nuclear Engineering offers undergraduate and graduate degrees in Nuclear Engineering. We are the only nuclear engineering program in the state of North Carolina and one of…
Added 21 mins ago
Customer AI Solution Architect
Deloitte
Raleigh, NC · Charlotte, NC
Lead rapid prototypes and production delivery using AI-accelerated engineering practices; establish practices for AI evaluation, regression testing, observability, drift and latency…
Added 11 hours ago
Customer AI Solution Architect
Deloitte
Chicago, IL
Lead rapid prototypes and production delivery using AI-accelerated engineering practices; establish practices for AI evaluation, regression testing, observability, drift and latency…
Added 17 hours ago
SO
Bridge Maintenance Engineer, Civil Engineer 3 (CE3)
State of Washington
WA
- $6,384 to $8,583 USD / month
…for overseeing the region's bridge inspection and maintenance program. You will work together with heavy equipment operators, contractors, engineers, other state agencies, and external…
Added 18 hours ago
Spring/Summer 2027 Masters AI Training Software & Performance Co-op
Advanced Micro Devices, Inc
San Jose, CA
Currently enrolled in a master's program in Computer Science, Computer Engineering, Artificial Intelligence, Machine Learning, or a related field.
Added 21 hours ago
Silicon Photonics Device Engineer (2027 New College Graduate)
GLOBALFOUNDRIES U.S. INC.
NY
Education – Graduating with a Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, Materials Engineering, Photonics, Optics, Physics, or related field from an…
Added 23 hours ago
2027 Operations Accelerated Development Program - Orlando, FL
Sherwin-Williams
Orlando, FL
Be willing to relocate, as required, upon completion of the Accelerated Development Program
Added 1 day ago
Acquisition Logistics Subject-Matter Expert (SME)
Trinzic
Elgin AFB, FL
…support, and sustainment planning support to a U.S. Government program office executing a rapid acquisition effort to field next-generation ground-launched counter-air capabilities. The…
Added 1 day ago
Senior Operations Manager, LegalTechTalk USA
Hyve Group Ltd
United States
LTT USA is looking for a Sr. Operations Manager to own logistics delivery for LegalTechTalk USA 2027. You will run vendor procurement, venue orders, staffing, security and budgets for a…
Added 1 day ago
Senior Operations Manager, LegalTechTalk USA
Hyve Group Ltd
United States
LTT USA is looking for a Sr. Operations Manager to own logistics delivery for LegalTechTalk USA 2027. You will run vendor procurement, venue orders, staffing, security and budgets for a…
Added 1 day ago
Electrical Test Engineer, Wafer Test (2027 New College Graduate)
GLOBALFOUNDRIES U.S. 2 LLC
VT
…individual selected for this position will be part of the Yield Engineering organization with primary responsibilities focused on development, support and continuous improvement of 200mm…
Added 2 days ago
Acquisition Logistics Subject-Matter Expert (SME)
KBR Wyle Services, LLC
Eglin AFB, FL
…support, and sustainment planning support to a U.S. Government program office executing a rapid acquisition effort to field next-generation ground-launched counter-air capabilities. The…
Added 2 days ago
Assistant Professor - Architectural Engineering
North Carolina Agricultural and Technical State University
NC
The Department of Civil, Architectural, and Environmental Engineering invites applications for a tenure-track Assistant Professor position in Architectural Engineering. The successful…
Added 4 days ago
Operations Intern
Amerisource Health Services LLC
Lockbourne, OH
…supply chain leaders necessary to enable our growth within an accelerated period of time. During our 10-week summer program, you will work closely with a mentor while gaining experience…
Added 5 days ago
Principal Engineer, Device Engineering (2027 New College Graduate)
GlobalFoundries
ROUND LAKE, NY
Added 5 days ago
Tenure-Track Faculty in Health Sciences and Program Director (Open Rank)
North Central College, IL
IL
…tenure-track faculty position in Health Science, to begin Fall 2027. This position includes a leadership appointment as Program Director of the undergraduate Health Science…
Added 5 days ago
CPU IP Design & Verification Engineer – RISC-V (2027 New College Graduate)
MIPS Holding Inc
TX · CA
Education – Graduating with a Bachelor’s, Master’s, or PhD in Electrical Engineering, Computer Engineering, or related field from an accredited degree program.
Added 6 days ago
New Product Development Test Engineer (2027 New College Graduate)
MIPS Holding Inc
TX
Collaborate with Design, DFT, Design Validation, Program Management, Quality and Reliability Engineering, Customer Quality Engineering, Bench Characterization, Applications, Fab, Assembly,…
Added 6 days ago
Lecturer/Assistant Teaching Professor of Nursing (Pediatrics)
The Pennsylvania State University
United States
Penn State Behrend invites applications for a full-time, non-tenure line teaching position in the nursing program at the Lecturer or Assistant Teaching Professor level. Penn State’s B.S.N.…
Added 7 days ago
Product Cost Analyst
Cloudflare
Austin, TX · Denver, CO · San Francisco, CA
Evidence of ongoing AI skill development, including prompt and context engineering; ability to evaluate emerging tools and apply them to practical finance problems.
Added 7 days ago
CW
Assistant Professor (Tenure-Track), Semantic Materials Science
Case Western Reserve University
Cleveland, OH
- $115,000 to $120,000 USD / year
The Department of Materials Science and Engineering invites applications for a tenure-track faculty position in Semantic Materials Science. Desired areas of expertise include semantic data…
Added 7 days ago
Operations Management Early Career
REXNORD INDUSTRIES LLC
OSHKOSH, WI
…your designated Regal Rexnord office. ____________________ Program Estimated Start: July 2027 Potential Locations Please note that rotational assignments are still being finalized, and…
Added 7 days ago
Diesel Technician Apprentice-Paid Training
Republic Services
Ivyland, PA
…existing technical competencies and may advance through the program at a different pace. As such, individuals who demonstrate accelerated development and achieve the required milestones can…
Added 7 days ago
AI Software Engineer (2027 New College Graduate)
MIPS Holding Inc
CA · TX
Design and implement maintainable software components and APIs, using modern AI-assisted development tools to accelerate prototyping, testing, debugging, and code review while following…
Added 7 days ago
Packaging Integration Engineer (2027 New College Graduate)
GlobalFoundries
ROUND LAKE, NY

Closed listing

Deloitte

Customer AI Solution Architect

Minneapolis, MN, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Lead the design and delivery of artificial intelligence (AI)-enabled customer experiences across marketing, commerce, sales, and service. As a Customer AI Solution Architect, you will help clients identify AI use cases, design solutions that align with front-office platforms and operating models, and guide delivery from prototypes to production. You will act as a senior individual contributor with client technology executives and architects while leading a Deloitte team of developers and engineers through delivery. You will also establish reusable architecture patterns and engineering standards that support delivery across programs.

Recruiting for this role ends on January 27, 2027

Work you'll do

As a Customer AI Solution Architect, you will be responsible for designing and delivering AI-enabled customer experiences from discovery through production. You will...

Architect agentic customer experiences for marketing, commerce, sales, and service, including customer assistants, conversational commerce, personalization, sales enablement, and support experiences.
Design agentic systems that address orchestration, planning, tool use, state management, retrieval, memory, model selection, routing, failure handling, and cost management; determine when agentic approaches add value over deterministic workflows.
Integrate AI solutions with front-office platforms and enterprise services using composable, headless, application programming interface (API)-led, and event-driven architectures; account for identity, consent, real-time data, security, and experience latency.
Embed oversight and safeguards through human approvals, escalation and override paths, scoped permissions, prompt-injection defenses, personally identifiable information (PII) handling, audit logging, and privacy and data-residency controls.
Lead architecture and security reviews with client stakeholders, resolve design issues, and coach technical teams on reference architectures, reusable patterns, and engineering standards.
Lead and manage a Deloitte team of developers and engineers: set technical direction, plan and assign work, run design and code reviews, manage delivery quality and risk, and develop team members through coaching and feedback.
Lead rapid prototypes and production delivery using AI-accelerated engineering practices; establish practices for AI evaluation, regression testing, observability, drift and latency monitoring, cost tracking, and continuous integration and continuous delivery (CI/CD); and partner with stakeholders to prioritize use cases, define AI-enabled and AI-native experiences, and connect delivery to business and customer outcomes.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead and manage technical teams, projects, or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to mentor and provide clear guidance to others

The Team

Deloitte's Advertising, Marketing and Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth.

Qualifications

Required:

6+ years of experience architecting and delivering high-performance enterprise technology solutions (for example, web, mobile, commerce, CRM, or integration platforms), including work that predates generative AI.
Hands-on experience designing and delivering two or more artificial intelligence (AI) solutions or agentic systems deployed in production and used by real customers or employees, in one or more of marketing, commerce, sales, or service.
Hands-on experience designing agentic systems deployed in production that include orchestration, tool integration, retrieval augmented generation (RAG), context assembly, agent memory, model selection, routing, and failure handling.
Hands-on production experience with at least one agent framework, such as LangGraph, Google Agent Development Kit (ADK), Claude Agent Software Development Kit (SDK), or Amazon Bedrock AgentCore, and foundation-model application programming interfaces (APIs) for prompt and context engineering, structured outputs, tool use, prompt versioning, or model evaluation.
Hands-on experience integrating deployed AI solutions with enterprise platforms through APIs or event-driven architectures and addressing identity, consent, real-time data, security, privacy, and data-residency requirements.
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred:

Experience designing conversational or agentic customer experiences that include brand-safety controls, trust controls, response-latency measurement, and customer-experience measurement.
Assess and benchmark software products, models, and technology options.
Experience measuring discoverability in AI-powered answer and discovery experiences.
Experience applying AI coding or design agents and agentic software development lifecycle (SDLC) practices with documented delivery-speed or quality measures.
Experience taking prototypes or pilots into production with adoption and operating plans.
Experience with customer data, identity resolution, and consent management for personalization and AI-driven decisions.
Experience presenting AI architecture choices and trade-offs to chief technology officers (CTOs), chief data officers (CDOs), or chief marketing officers (CMOs).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#AMC_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About employer

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Skills

Sales
Cost management
Coaching
CI/CD
Work independently
Communication skills
Attention to detail
Interpersonal skills
Meet deadlines
Artificial intelligence
Assembly
Software development
ICT system programming
Customer experience

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