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Added 2 mins ago
Manager Tissue Recovery(Internal Opportunity)
OneLegacy Brand
Azusa, CA
The Manager, Tissue Recovery is responsible for the oversight of tissue recovery operations including but not limited to the recovery of eyes and tissues, digitalDonor status board…
Added 2 mins ago
EG
Technical Spec, Htl & Br - Part Time Casual Design and Integration
Encore Global
Las Vegas, NV
- Part-time
…utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned…
Added 2 mins ago
NR
Linen Distribution Technician Northside Forsyth 7 AM - 3:30 PM rotating weekends Contract Position
NOVO Rockmart, LLC
Cumming, GA
- $17.25 USD / hour
…customer-focused Linen Distribution Technician to support daily linen operations within a healthcare facility. This position is a contract opportunity with the potential to become permanent…
Added 2 mins ago
Temporary Linen Tech (Hourly) 2nd shift 2 PM - 1030 PM Memorial Hospital - Chattanooga, TN
NOVO Rockmart, LLC
Chattanooga, TN
NOVO Health Services is seeking a dependable, service-oriented Linen Tech to support on-site linen operations at a healthcare facility. This role is responsible for delivering clean linen,…
Added 2 mins ago
Dir Housekeeping BU EX
Crescent Hotels & Resorts
New York, NY
Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to…
Added 4 mins ago
Financial Sales Manager II (Branch Manager II)
First Citizens Bank
Summerville, SC
…efforts and associates in a branch location and oversee branch operations, with the support of an operations specialist. This role engages in outbound calling activities to generate new…
Added 4 mins ago
FC
Operations Specialist I - Invoice Processing (Hybrid)
First Citizens Bank
Danville, VA
- $18.08 to $22 USD / hour
…the execution of daily activities. Facilitates processes and associate workflow while ensuring compliance with all applicable regulations and policies. Maintains records or systems crucial…
Added 4 mins ago
Special Assets Associate I
First Citizens Bank
Boston, MA · New York, NY
…prepares underwriting packages, interfaces and collaborates with operations, and contacts clients to obtain financial information. Assists in the preparation of quarterly Individual…
Added 5 mins ago
B&
Executive and Administrative Assistant
Boys & Girls Club of Hawaii
Honolulu, HI
- $58,559 to $60,000 USD / year
…primary administrative support to the President & CEO and Chief Operations Officer (COO), coordinates administrative support for the Corporate Board, and helps ensure effective day-to-day…
Added 6 mins ago
MU
Part-Time Shift Leader
MINISO USA
Walker, MI
- $17 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 6 mins ago
MU
Seasonal Part-Time Shift Leader
MINISO USA
San Dimas, CA
- $18 to $21 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 6 mins ago
MU
Seasonal Part-Time Sales Associate
MINISO USA
Covina, CA
- $16.9 USD / hour
- Part-time
The Seasonal Sales Associate is responsible for providing exceptional customer service, maintaining store presentation, and supporting daily sales operations during peak seasons. This role…
Added 7 mins ago
Director IT - Financial Transformation
Fisher Clinical Services, Inc.
Remote, United States
…simplification, standardization, and automation across global finance…
Added 7 mins ago
Branch Operations Lead - North San Jose Market - San Jose, CA
JPMC page
San Jose, CA
You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
Added 8 mins ago
Basing, Manning, and Operational Concept of Operations Planning
ASRC Federal
Sumter, SC
ADS, a subsidiary of ASRC Federal, is seeking a Basing, Manning, and Operations Analyst will provide basing, manning, and operational/maintenance concepts for AF C3, C4ISR and IT systems,…
Added 8 mins ago
LH
Full Time - Receiver/Stocker - Day
Lowe's Home Centers, LLC
Upper Marlboro, MD
- Full-time
…and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible…
Added 8 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Twin Falls, ID
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 8 mins ago
LH
Full Time - Receiver/Stocker - Day
Lowe's Home Centers, LLC
Twin Falls, ID
- Full-time
…and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible…
Added 8 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Sandy, UT
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 8 mins ago
LH
Part Time - Receiver/Stocker - Flexible
Lowe's Home Centers, LLC
Prescott, AZ
- Part-time
…and grow, Lowe’s is ready to support your goals. As a Lowe’s associate, you’ll gain access to many benefits beyond competitive pay and flexible…
Added 8 mins ago
CW
Manager, Key Accounts
Capital Wine & Spirits Company, LLC
United States
- $70,000 USD / year
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 9 mins ago
KS
Physical Security & Operations Officer
K2 Space
Los Angeles, CA
- $30 to $37 USD / hour
…Torrance, CA area. The PHYSEC Specialist will support core security operations, including managing incoming and outgoing visit requests, producing employees, tenants, and visitor badges,…
Added 9 mins ago
Event Planning Specialist
Corning
Corning, NY
Partner with culinary, media services, security, facilities, operations, and communications teams to deliver each event
Added 9 mins ago
Telecommunications Network Engineer, Jr. ** Active Top-Secret Security Clearance Required**
CompTech Computer Technologies
San Diego, CA
CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies.…
Added 9 mins ago
J
Registered Behavior Technician (RBT)
El Paso, TX
- $16 to $28 USD / hour
Operations Manager positions: oversee team and drive meaningful impact

Closed listing

Deloitte

Associate Vice President, Engineering Managed Services

Morristown, NJ, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Associate VP, Engineering Managed Services

As an Associate VP for Hybrid Managed Services, you will lead an AIOps-driven operating model across Infrastructure Managed Services (IMS), Cloud Managed Services, AI/HPC environments, and End-User Support Services- all within Deloitte's Hybrid Cloud Infrastructure offering. You will architect intelligent, automated, and predictive operations that improve reliability, reduce incidents, and accelerate efficiency across complex enterprise infrastructures. While the long-term strategy centers on autonomous and AI-enabled operations, you will also oversee the disciplined management of legacy environments that require stabilization, modernization, and structured transition into the AIOps framework. This role is the executive bridge between clients, delivery teams, and leadership, ensuring business outcomes are achieved through secure, scalable, and continuously improving infrastructure operations.

Recruiting for this role ends on 11/15/2026

Work You'll Do

Lead the design and execution of an AIOps-first operating model that leverages predictive analytics, event correlation, and automated remediation to improve SLA attainment, reduce incidents, and deliver measurable efficiency gains.
Oversee end-to-end delivery across Infrastructure Managed Services (IMS), Hybrid Managed Services (HMS), Cloud Managed Services, and supporting AI/HPC environments and End-User Services-ensuring availability, performance, and operational excellence.
Manage legacy and traditional infrastructure estates while driving their gradual modernization, including the adoption of enhanced observability, automation playbooks, and AIOps capabilities.
Implement and evolve advanced observability platforms (e.g., Prometheus, Grafana, ServiceNow, AIOps platforms) to enable real-time visibility, anomaly detection, and automated root-cause correlation.
Direct client onboarding, transitions, and run-state operations across hybrid, multi-platform environments-achieving stabilization and modernization milestones (>95% on target).
Serve as the senior escalation leader for critical incidents, ensuring rapid resolution, clear executive communication, and client satisfaction ratings ≥90%.
Drive continuous automation expansion, increasing automated remediation coverage, predictive detection accuracy, and noise reduction across monitored environments.
Champion at least two major AIOps- or automation-led service enhancement initiatives per year, delivering quantifiable improvements in MTTR, incident volume, or operational cost.
Maintain rigorous compliance, security alignment, and governance across all managed environments, targeting zero critical audit findings.
Provide monthly and quarterly updates on operational KPIs, AIOps adoption progress, automation impact, incident patterns, and client value realization.

The Team

Deloitte's Hybrid Managed Services team brings together leaders in infrastructure operations, AIOps engineering, automation, observability, and enterprise service delivery. The team's mission is to evolve traditional IMS into an intelligence-driven, predictive operations model that increases resiliency, reduces operational cost, and enables clients to modernize at scale. While accelerating toward autonomous operations, the team maintains strong foundational management of legacy environments to ensure reliable service delivery throughout the modernization journey. Here, you'll collaborate with and mentor some of the best minds in the industry-driving innovation, shaping best practices, and representing Deloitte at client and industry forums.

Required Qualifications

Minimum 15 years in infrastructure operations or IMS delivery, with at least 7 years leading multi-tower hybrid or complex enterprise environments.
Experience managing large-scale operations supporting ≥10,000 users or ≥$40M in managed revenue across compute, storage, network, virtualization, cloud, and end-user services.
Demonstrated success implementing AIOps frameworks, predictive analytics, or automation programs that improved SLA attainment, reduced incident volume, or delivered significant MTTR reductions.
Proven ability to lead multi-tower delivery teams across geographies, including infrastructure, automation, and observability specialists.
Budget oversight for large managed services portfolios ($40M+), with accountability for efficiency improvements and cost optimization.
Strong proficiency with infrastructure automation, observability, and AIOps-enabling tools (Terraform, Ansible, Prometheus, Grafana, ServiceNow, and AIOps platforms).
Ability to lead client communications and serve as the senior operational escalation point while maintaining 90% CSAT.
Travel up to 50% based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred Qualifications

Experience modernizing legacy infrastructure environments into automation-enabled and AIOps-augmented operations for global enterprises.
Ability to identify and operationalize modernization initiatives, piloting at least one AI- or automation-enabled improvement annually.
Advanced certifications in cloud, infrastructure, automation, or service management frameworks (ITIL, PMP, AWS/Azure/GCP).
Strong executive presentation skills, with proven ability to articulate operational insights, predictive indicators, and modernization roadmaps to senior stakeholders.
Experience expanding managed services portfolios or contributing to revenue growth of at least $2M+ annually through new or enhanced offerings.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $185,000 to $338,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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