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Senior Platform Engineer - NBA
Humana
Columbus, OH
The Senior Platform Engineer keeps the entire NBA platform healthy, reliable, and maintainable for the long term. You develop a working understanding of every layer of the technology stack…
Added just now
Senior Full Stack Engineer - NBA
Humana
Columbus, OH
The Senior Full Stack Engineer builds and evolves the NBA platform's Action Library and Command Center experience, the operational system used by business and program teams to create,…
Added just now
Senior Decision Intelligence Engineer
Humana
Columbus, OH
The Senior Machine Learning Engineer, Decision Intelligence is a hands-on individual contributor responsible for building, deploying, and operating ML and decisioning pipelines for the NBA…
Added just now
Associate VP Network Engineer
Deloitte
Cincinnati, OH · Cleveland, OH · Columbus, OH
…that improve agility, resilience, and security while reducing operational cost through automation. Our practitioners work across enterprise campus, data center, and cloud-interconnected…
Added just now
ServiceNow CMDB Manager / Product Owner
The Hartford
Columbus, OH
…technology leaders across the organization. Together, you'll drive data quality, governance, service modeling, discovery, and operational excellence at enterprise…
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Lead Integration Engineer II
Deloitte
Columbus, OH · Cincinnati, OH · Cleveland, OH
US-E - Consulting - Lead Integration Engineer II - AI & Engineering/EaaS
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AI Engineer II
Deloitte
Cleveland, OH · Cincinnati, OH · Columbus, OH
…significant impact on our clients' success. We are hiring an AI Engineer to build and operate the data, features, and GenAI foundations that power Human Capital AI products and analytics.…
Added just now
AI Engineer III
Deloitte
Cleveland, OH · Columbus, OH · Cincinnati, OH
…significant impact on our clients' success. We are hiring an AI Engineer to build and operate the data, features, and GenAI foundations that power Human Capital AI products and analytics.…
Added 1 min ago
Lead Infrastructure Engineer - Powering Identity & Access Management at Scale
JPMorgan Chase
Columbus, OH
…analysis and design documentation, validating outputs and handling operational data according to sensitivity and security…
Added 1 min ago
Lead Software Engineer - SRE Cloud Engineer
JPMorgan Chase
Columbus, OH
As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology Finance and Risk Warehouse SRE Team, you will solve complex and broad business problems with simple and…
Added 1 min ago
EG
Senior Data Engineer
Eliassen Group
Columbus, OH
- $101,000 to $161,800 USD / year
Our client seeks a Senior Data Engineer to own the governed transformation layer end-to-end. The role will design and build Snowflake transformation layers, migrate legacy SQL views and…
Added 13 mins ago
O
Principal Software Development Engineer
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
You will work with engineers across storage, networking, security, control plane, and observability to deliver resilient systems that customers can trust with their most important data.
Added 21 mins ago
Senior Engineer – Security Visibility Infrastructure
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
…incidents, and follow through with durable preventative fixes via observability, runbooks, and automation. You take broad end-to-end ownership - raising operational readiness so the…
Added 21 mins ago
Lead Engineer – Cloud Security (Security Governance)
Target Enterprise Inc
NCD-0375 Brooklyn Park, MN
As a Lead Engineer on the Cloud Security team, you'll be the senior technical owner of the engineering workflows and services that make cloud security governance practical at Target scale.…
Added 29 mins ago
J
Senior Software Engineer
Justworks
NY
- $188,000 to $242,000 USD / year
…focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in…
Added 29 mins ago
J
Senior Manager, AI Enablement
Justworks
NY
- $188,000 to $242,000 USD / year
Use employee feedback and operational data to continuously improve the team's capabilities and priorities.
Added 53 mins ago
BP
Senior Data Engineer
Brookfield Properties (USA II) LLC
NY
- $160,000 to $180,000 USD / year
We are seeking a Senior Data Engineer to join Brookfield in New York, NY. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to…
Added 54 mins ago
Data Engineers
FIS Global
Jacksonville, FL
As a Data Engineer, AI Governance, you will design, build, and maintain the data foundations that support responsible, trusted, and scalable AI across FIS. This role combines deep backend…
Added 56 mins ago
I
Principal Software Engineer
ITHAKA
Remote, United States
- $129,076 to $185,547 USD / year
Principal level, Principal Software Engineer:
Added 1 hour ago
TT
Founding Engineer
True Talent Solutions Partners
New York, NY
- $210,000 to $260,000 USD / year
- Own the backend, including APIs, database design, permissions, sensitive health data boundaries, backups, staging, observability, and deployments.
Added 1 hour ago
EG
Senior Data Engineer
Eliassen Group
Augusta, ME
- $101,000 to $161,800 USD / year
Our client seeks a Senior Data Engineer to own the governed transformation layer end-to-end. The role will design and build Snowflake transformation layers, migrate legacy SQL views and…
Added 1 hour ago
Sr Lead Software Engineer(AI, Data Cloud)
JPMC page
Plano, TX · Columbus, OH · Jersey City, NJ
As a Senior Lead Software Engineer at JPMorganChase within Corporate Technology – Chief Technology Office, you serve as a senior individual contributor and technical leader on an agile team…
Added 1 hour ago
EG
Senior Data Engineer
Eliassen Group
Helena, MT
- $101,000 to $161,800 USD / year
Our client seeks a Senior Data Engineer to own the governed transformation layer end-to-end. The role will design and build Snowflake transformation layers, migrate legacy SQL views and…
Added 1 hour ago
Platform Engineer Team Lead
LEIDOS, INC.
San Antonio, TX
…Office’s Product Section at Joint Base San Antonio. The Platform Engineer Team Lead position is one of the key technical leadership roles on the team. You will have the opportunity to be…
Added 1 hour ago
Principal / Sr. Principal Cyber Systems Administrator
CORP-Corporate Office
United States
This role will provide mid to senior-level system and network administration for secure communications, cloud-based data pipelines, remote asset management, and observability services…

Deloitte

Application Support Manager (SRE)

Dallas, TX, United States

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Job details

Experience: 7+ years of experience in application support, site reliability engineering, or production operations for business-critical systems in a client facing consultant role
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Overview

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an Application Support Engineer, you will have the ability to share new ideas and collaborate on high-impact projects supporting mission-critical financial services initiatives-without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. The Project Talent Model (PTM) is a talent model tailored specifically for long-term, onsite client service delivery.

Recruiting for this role ends on 11/14/2026.

Work You'll Do / Responsibilities

This managed services role supports a large technology client through Deloitte's Engineering as a Service offering within AI & Engineering. You'll lead round-the-clock production support and reliability engineering for business-critical applications-guiding engineers, owning escalations and service quality, and partnering with client teams to improve stability, responsiveness, and recovery.

What you'll do

Lead tiered production support and prioritize daily operational work.
Coordinate major-incident diagnosis, communications, restoration, and post-incident reviews.
Oversee incident, problem, change, and release processes in line with ITIL-style practices and client policy.
Define and monitor service-level indicators and objectives; use observability tools to identify issues early.
Lead automation of repetitive work to improve recovery times and team efficiency.
Partner with application, platform, security, and business teams on resiliency, capacity planning, and disaster recovery readiness.
Coach engineers, manage on-call coverage, and report service performance to client and Deloitte leaders.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines

The Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated and verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology and data platforms. Our delivery models are tailored to meet each client's unique requirements.

Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise. We transform engineering teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models-traditional teams, pools, or pods-are tailored to each client's needs, offering engineering-led advisory, implementation, and operational capabilities to accelerate innovation.

Qualifications

Required

7+ years of experience in application support, site reliability engineering, or production operations for business-critical systems in a client facing consultant role
4+ years leading or mentoring technical teams and serving as an incident escalation point.
3+ years applying ITIL or equivalent service-management practices and using an IT service management tool.
3+ years using monitoring and observability platforms and scripting for automation (e.g., Python or shell).
4+ years working with a public cloud platform (AWS, Azure, or GCP) and CI/CD practices.
5+ years communicating effectively with technical and business stakeholders.
Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline, and/or equivalent professional experience.
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
Must be able to work in a Hybrid model - minimum of 3 days onsite at the client location in Dallas, TX.

For individuals assigned and/or hired to work in Dallas, Texas , Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Dallas, Texas and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.A reasonable estimate of the current range is $107900 to $163200.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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